Useful Contacts and Websites
Admissions Matters
For admissions matters and enquiries, please submit using the “Enquire Here” button.
| FINANCIAL AID | ||
| Financial Assistance Schemes | 6908 3305 or Ask Finaid | Website |
| OFFICE OF ACADEMIC SERVICES | ||
| Matriculation - Photo Submission - Online Matriculation | 6592 2451 or matric@ntu.edu.sg | Website |
Registration of Courses (for change of course group/class or registration of courses) | 6592 2445/2446 or regn_course@ntu.edu.sg | Website |
| Undergraduate Examination Matters | 6592 2447/2448 or exam@ntu.edu.sg | |
| Short Leave/Semester Leave of Absence | 6592 2451 or matric@ntu.edu.sg | Website |
| Withdrawal from University | ||
| One Stop @ SAC | ||
| Undergraduate Concession Card Student Insurance Policies Students’ Pass | 69041328 OR Ask One Stop | |
| UNIVERSITY WELLBEING OFFICE | ||
| Mental Health Resources / Counselling and Consultations/ Peer Helping Programme | 6790 4462 or UWCstudents@ntu.edu.sg | Website |
| CAMPUS HOUSING | ||
| Application for Student Housing | 6790 5155 Ask Campus Housing | Website |
| Booking of Sports Facilities | 6790 5169 | |
| NTU SHARED SERVICES | ||
| GIRO application | 6790 5060 Ask Student Finance (Undergraduate) | |
| Tuition Fee Billing | 6790 5060 Ask Student Finance (Undergraduate) | |
| Housing Bills and Financial Matters | 6790 5053 Ask Campus Housing | |
| Disbursement of Financial Schemes | ||
| Overseas Student Programme (OSP) Loan, Tuition Fee Loan (TFL), Study Loan (SL), Higher Education Student Loan (HESL) | 6908 1460 | |
| Bursaries | 6790 5060 Ask Finaid | |
| CPF, PSEA, Scholarship, Cash Awards, Mendaki, Skills Future Credit (SFC) | 6908 1460 Ask Finaid | |
| Sponsorship | 6790 5140 Ask Finaid | |
| SkillsFuture Credit | 6908 1460 sfcredit@ntu.edu.sg | |
| TUITION FEE LOAN APPLICATION | ||
| DBS Bank | 6333 0033 | Website |
| OCBC Bank | 1800-363 3333 | Website |
| TUITION GRANT | ||
| Ministry of Education Customer Service | 6872 2220 | Website |
| MEDICAL CHECK-UP | ||
| Medical Centre (Raffles Medical @ NTU) | ntu@rafflesmedical.com | |
| ESSENTIAL NUMBERS | ||
| Emergencies and Campus Security | 6790 5200 | Website |
| Fault Reporting | 6790 4777 | |
| IT Service Desk | 6790 4357 | Click here |
| RETAIL & SERVICES - COMMERCIAL LEASING | ||
| General enquiries and feedback on F&B, Retail and Service outlets | leasing@ntu.edu.sg | |
| Leasing enquiries (by prospective tenants) | ||
| TRANSPORT SERVICES | ||
| SBS Transit | 1800-287 2727 | |
| Transitlink Customer Service Centre (Bus & MRT) | 1800-225 5663 | |
| Taxi Services | Comfort Taxi & CityCab 6552 1111 | |
| SMRT Taxis 6555 8888 | ||
| Premier Taxis 6363 6888 | ||
| Prime Taxi 6778 0808 | ||
| TransCab 6555 3333 | ||
| EMERGENCY | ||
| Police | 999 | |
| Fire/Ambulance | 995 | |
| Ambulance (Non-Emergency) | 1777 | |
| GOVERNMENT AGENCIES | ||
| Immigration & Checkpoints Authority | 6391 6100 | Website |
| Ministry of Education | 6872 2220 | Website |
| Singapore Changi Airport (Information on flight arrival and departure) | 1800-542 4422 | Website |