Useful Contacts and Websites

Admissions Matters

For admissions matters and enquiries, please submit using the “Enquire Here” button.
FINANCIAL AID
Financial Assistance Schemes6790 4115/ 6513 2722Website
OFFICE OF ACADEMIC SERVICES
Matriculation
- Photo Submission
- Matriculation Card Collection
- Online Matriculation
6592 2451 or
matric@ntu.edu.sg
Website

Registration of Courses

(to change your GERPE or for registration of additional courses)

6592 2445/2446 or
regn_course@ntu.edu.sg
Website
Undergraduate Examination Matters6592 2447/2448 or
exam@ntu.edu.sg
 
Short Leave/Semester Leave of Absence6592 2451 or
matric@ntu.edu.sg
Website 
Withdrawal from University
One Stop @ SAC
Tertiary Student Concession Card6790 6823OneStop Portal






Website
Student's Pass6790 6823 or ossac@ntu.edu.sg
Vacation Employment/Part-time Employment
Insurance Scheme
​Medical Scheme6793 6828 (for claim matters)
STUDENT WELLBEING CENTRE
Mental Health Resources /
Counselling and Consultations/
Peer Helping Programme
6790 4462 or
UWCstudents@ntu.edu.sg
Website 
CAMPUS HOUSING 
Application for Student Housing6790 5155Website
Booking of Sports Facilities6790 5168
NTU SHARED SERVICES
GIRO application6790 5060
ubs@ntu.edu.sg 
 
Tuition Fee Billing6790 5060
ubs@ntu.edu.sg 
​Housing Bills and Financial Matters​6790 5053
hostelbilling@ntu.edu.sg
Disbursement of Financial Schemes
CPF, Post Secondary Education Account (PSEA), Overseas Student Programme (OSP) Loan

6790 4619
ubs@ntu.edu.sg

Tuition Fee Loan (TFL), Study Loan (SL)6790 5140
ubs@ntu.edu.sg
Bursaries6790 5060
ubs@ntu.edu.sg
Scholarship, Sponsorship, Cash Awards, Mendaki6908 1460
nssfar@ntu.edu.sg
SkillsFuture Credit6908 1460
sfcredit@ntu.edu.sg
TUITION FEE LOAN APPLICATION
DBS Bank6333 0033Website
OCBC Bank1800-363 3333Website
TUITION GRANT
Ministry of Education Customer Service6872 2220Website
HEALTH SCREENING
Medical Centre (Fullerton Healthcare Group @ Gethin-Jones, NTU)6793 6974/6828
 
ESSENTIAL NUMBERS
Emergencies and Campus Security6790 5200Website 
Fault Reporting6790 4777 
IT Service Desk6790 4357

Click  here


RETAIL & SERVICES - COMMERCIAL LEASING
General enquiries and feedback on F&B, Retail and Service outletsleasing@ntu.edu.sg 
Leasing enquiries (by prospective tenants)

leasing@ntu.edu.sg​

 
TRANSPORT SERVICES
SBS Transit1800-287 2727 
Transitlink Customer Service Centre (Bus & MRT)1800-225 5663 
Taxi ServicesComfort Taxi & CityCab
6552 1111
 
SMRT Taxis
6555 8888
 
Premier Taxis
6363 6888
 
Prime Taxi
6778 0808
 
TransCab
6555 3333
 
EMERGENCY
Police999 
Fire/Ambulance995 
Ambulance (Non-Emergency)1777 
GOVERNMENT AGENCIES
Immigration & Checkpoints Authority6391 6100Website
Ministry of Education6872 2220Website
Singapore Changi Airport
(Information on flight arrival and departure)
1800-542 4422Website