Transcripts
General Information
The transcript is an official permanent academic record which contains all courses and grades obtained by a student during the period of study at NTU.
Upon completion of their degree requirements, graduates will receive a complimentary hardcopy official transcript together with their degree certificate. More information regarding the timeline on issuance of the graduation documents can be found via the Graduation Matters webpage.
Graduates will also be issued a complimentary certified electronic transcript (eTranscript*) and OpenCerts**. A notification will be sent to their NTU email account when these electronic documents are available for retrieval.
*The eTranscript is available for those who graduated from 2008 onwards for undergraduate programmes and from 2017 onwards for graduate programmes.
**The OpenCerts digital certificate and transcript is available for those who graduated from 2014 onwards, except for graduates of joint degree programmes.
The eTranscript is:
- digitally signed and certified by NTU
- considered official and valid only in their certified PDF electronic form
- to be viewed through Adobe Reader versions 6.0 or higher or through Adobe Acrobat version 6.04 or higher. The latest Adobe Reader can be downloaded free from www.adobe.com
Non-graduating students who have completed their courses in NTU will receive a hardcopy official transcript through their home university or their school:
- For exchange students, the transcripts will be mailed to their home university via the Office of Global Education and Mobility, with one copy given each to the university and the student.
- For non-exchange students, the transcript will be mailed directly to them via their schools.
Current students, including non-graduating students, may self-generate their Record of Examination Results (RER) at any time with no charges imposed via the Self-help Transcript System.
The RER displays the student's released examination results for all courses attempted to date and is available to students before they are issued their degree certificate and official transcript.
Application for Official Transcript or Record of Examination Results (RER)
Graduates and non-graduating students# who have completed courses in NTU, and require additional copies of their official transcript (hardcopy or electronic), may submit their application^ via the Transcript Application System.
Current students, including non-graduating students, may also request for hardcopy RER (printed on NTU paper) or electronic RER (eRER) NEW to be sent to their intended recipient(s) via this system.
Similar to an eTranscript, the eRER is digitally signed and certified by NTU, and considered official and valid only in their certified PDF electronic form.
#Non-graduating students who have completed courses in NTU may only submit application for additional copies of official transcript one month after the official results release date.
^Administrative and mailing charges apply. For graduates or students with outstanding tuition/hostel fees, transcript requests will not be processed until payment of fees has been made.
To protect the personal and confidential information on the transcript, hardcopy official transcripts and RERs are enclosed in sealed envelopes and released solely to the individual named on the document or to the authorised recipient(s) indicated during the application.
Charges and Processing Time
The application for additional copies of official transcript or RER for all student categories (where applicable) is charged at $5.50 per copy or per email recipient for each degree, inclusive of GST.
(a) Hardcopy official transcripts/RERs will be ready for collection or mailing within 5 working days of receipt of payment by the Office of Academic Services. If you have opted for mailing of transcript, additional mailing time and postage charges will apply:
| Destination | Mailing time | Charges |
| Local address via registered mail | Approximately 2 to 3 working days | $10.90 |
| Overseas address via registered mail | Approximately 7 to 10 working days | $10.90 |
Note: SingPost has suspended international mail delivery to some countries till further notice. Please check the list here before submitting the application: SingPost Service Announcements for International Mail. We will not be able to mail the transcript to affected countries until the suspension is lifted by SingPost.
(b) eTranscript/eRER orders are generally processed within 3 working days of receipt of payment by the Office of Academic Services.
Any payment made (including duplicate payment) is non-refundable. This includes non-collection of hardcopy official transcript/RER within 2 months from the date it is ready for collection or non-retrieval of eTranscript/eRER within the 30-day retrieval period.
Modes of Payment
Payment for transcript application can be made online. Cash payment will not be accepted.
Modes of Collection
You may opt for the hardcopy official transcript/RER to be:
- collected personally at One Stop @ SAC or authorise a proxy to collect it on your behalf by providing the authorised proxy with a signed authorisation form
- posted by mail
For eTranscript/eRER, a notification email will only be sent to the specified recipient(s) with instructions for online retrieval. Each recipient is allowed up to 3 downloads for a period of 30 days. Retrieval will be disabled after 3 downloads or upon expiry of retrieval period.
Other Information and Enquiries
The University does not certify official transcripts/RERs or transmit scanned copies of these documents via email. You may apply for an electronic copy or a hardcopy printed on NTU paper, which is considered a certified copy of the document.
If you are required to submit a copy of your degree certificate along with your official transcript, you may bring the original copy of your degree certificate along with the photocopy to NTU One Stop @ SAC for it to be certified as true copy before uploading it in your transcript application. The address and contact details of One Stop @ SAC can be found here. If you are currently overseas or unable to visit One Stop @ SAC, you may have your degree certificate certified as a true copy by a notary public.
Please note that an image of the OpenCerts degree certificate is not considered a certified true copy of degree certificate.
For any enquiries related to application of transcripts or RERs, please email the Office of Academic Services.