A digital degree certificate and official transcript that can be verified on the OpenCerts platform will be issued to graduates⁺ who are graduating from Year 2014 onwards via their NTU email account. OpenCerts is a blockchain-based platform that enables the issuance and verification of certificates and transcripts that are tamper-proof.

⁺OpenCerts is not available for graduates who graduated from the joint-degree programmes.

Features and Benefits

1. Secure and tamper-proof.
2. Unique to you.
3. Access it anywhere, anytime.     

How does it work?

For Graduates

Step 1: Download the digital certificate and transcript document (with .opencert extension)* that is attached in the email sent from ntudigitalcert@ntu.edu.sg to your NTU email account. For Singapore Citizens, Permanent Residents and holders of Foreign Identification Number (FIN)^#, a copy of this digital document is also available in the Careers and Skills Passport (CSP) in your individual MySkillsFuture account.

*Do not change the .opencert extension or modify the content within the OpenCerts document as that would render the document invalid.

^#Foreign Identification Number (FIN) should be based on your student pass issued for study at NTU.

Step 2: You may email this digital certificate and transcript to third parties such as potential employers or other higher learning institutions together with your application for job employment or further studies. The recipient can verify the authenticity of the digital document on the OpenCerts platform** by dropping the document in the verification section of the webpage to view the digital certificate and transcript. The document is verified as authentic if it can be viewed successfully without any error message.

**to be viewed using Google Chrome 

Important:
Graduates are personally responsible for the ownership of the digital document issued to them and should take the necessary precautions to protect their personal data in accordance with the Personal Data Protection Act (PDPA).

For Third Parties

Step 1: Obtain the digital certificate and transcript document (with .opencert extension) from your applicant.

Step 2: View the certificate and transcript on the OpenCerts platform** by dropping the OpenCerts document in the verification section of the webpage. The document is verified as authentic if it can be viewed successfully without any error message.

 **to be viewed using Google Chrome 

Important:

Third parties should ensure that the graduate's consent has been obtained in compliance with the Personal Data Protect Act (PDPA) when handling the digital document.

For any enquiries related to the digital certificate and transcript issued by NTU, please email the Office of Academic Services.

FAQs

 What is OpenCerts Blockchain Platform?

The OpenCerts platform enables the electronic verification of digital certificates and transcripts through blockchain technology, allowing recipients and third parties to confirm their authenticity without contacting the issuing institution.

Can I obtain my OpenCerts if I graduated before 2014?

If you graduated before 2014, please note that the OpenCerts digital degree certificate and transcript is not available for your cohort.

If you are required to submit a copy of your degree certificate, you may bring the original copy of your degree certificate along with the photocopy to NTU One Stop @ SAC for it to be certified as true copy for the submission. The address and contact details of One Stop @ SAC can be found here.

Please do not submit your original degree certificate as it is a unique and important document and each graduate is only issued the hard copy degree certificate once.

If you require an additional copy of your official transcript, you may apply through the Transcript Application System.

You may also verify your degree online via the NTU Degree Verification Portal, or request a Letter of Certification (LOC), which confirms your graduation status and degree conferment date, through the IT Service Desk.

An error message is displayed when I try to verify my OpenCerts document. What should I do?

Some networks or internet environments with enhanced security measures or network restrictions may affect access to the OpenCerts platform or the loading of OpenCerts documents.

If you encounter this issue, you may try one or more of the following methods:

• Access the OpenCerts document using a different internet connection, such as a home or mobile network, especially if the current corporate or institutional network may have access restrictions.
• If you are accessing the document from overseas, try using a different network or internet connection, as some networks may have restrictions that affect access to certain online services.
• If you are using a VPN, try connecting through a different VPN or disconnecting the VPN, depending on your network configuration.

Is Second Major Certificate in OpenCerts format available?

The OpenCerts is only issued for your degree certificate and official transcript. It is not available for the Second Major Certificate.

Is the OpenCerts document an official document?

Yes, you will be able to view the official degree certificate and transcript issued by the University when you drop the OpenCerts document in the verification section of the OpenCerts webpage. With OpenCerts, you will no longer need to request for certified hardcopies of your degree certificate or additional copies of your transcript.

Will the digital certificate and transcript look identical to the physical copy of my degree certificate and official transcript?

The appearance of the digital certificate and transcript may not fully replicate the physical copies of the degree certificate and official transcript. Minor format variations may also occur depending on the web browser and language settings of the device used to view the documents.

For optimal viewing, access OpenCerts documents using Google Chrome on a notebook computer with the device language set to English. Visual differences do not affect document authenticity if the documents are displayed successfully on the OpenCerts platform.

Can I print my OpenCerts certificate and transcript?

Printing the OpenCerts certificate and transcript discards all the advanced cryptographic protections that are built into the OpenCerts, hence printing is not recommended.

Can I save and view the OpenCerts document in PDF format?

The information in the OpenCerts document will only be readable on the OpenCerts platform.

Can my OpenCerts document be renamed?

You may rename your OpenCerts document. However, the .opencert extension needs to be retained and the content within the document should not be modified as that would render the document invalid.

Where can I retrieve a copy of my OpenCerts document if I have misplaced it?

The OpenCerts document is attached in the email sent from ntudigitalcert@ntu.edu.sg to your NTU email account. A copy of your OpenCerts document is also available in the Careers and Skills Passport (CSP) in your individual MySkillsFuture account. 

If your NTU email account has been deactivated, you may submit a request through the Alumni IT & Email Services to reactivate your account. For data security reasons, OpenCerts documents are not sent to personal email accounts, as they contain confidential and sensitive information.

Can I be issued separate documents for my digital certificate and digital transcript?

The OpenCerts digital certificate and transcript are issued as a single document containing two tabs: one displaying the degree certificate and the other displaying the official transcript.

Can NTU help to send the OpenCerts document to the institution that I am applying to as this is a requirement from them?

You may send the OpenCerts document directly to the institution and refer them to the ‘For Third Parties’ section for instructions on verifying the document.

Is my personal data safe on the blockchain?

Academic records and personal data reflected in the digital certificate and transcript are not published on the blockchain. A hash is generated from the digital certificate and transcript and is used to verify the authenticity of the digital document. The process of computing the hash from the digital certificate and transcript is not reversible. Since the hash is the only information published into the blockchain, no personal information can be obtained from the content on the blockchain.

More FAQs on OpenCerts can be found here.