For payment enquiries, kindly write to [email protected]
NTU do not accept hardcopy PO invoice
All suppliers should submit their PO invoice via Ariba. Once submitted, please do not send the invoice via other means, as Finance would only accept single submission via Ariba.
Suppliers e-invoice number
The invoice number input in Ariba invoice should be the same as supplier's company invoice number. If you have submitted an invoice in Ariba, there's no need to submit the email invoice to NSS Finance department.
Suppliers submitting e-invoice in Ariba
Ariba e-invoices will take precedence over the attached invoices that vendor has manually attached (if any).
Ariba e-invoices will be used as the source of truth for payment.
PO Invoice Information
Invoice should include Purchase Order number, Nanyang Technological University, the name of the School/Department/Center and Requester's name on all correspondence, Invoices, Delivery Order (DO), Service Order (SO) and Credit Note (CN) related to this purchase when submitting to NSS Finance Department.
Before creating e-invoice, please ensure that the invoice quantity against the Purchase Order is correct and Goods Receipt is performed by the Customer.
When creating e-invoice, do not check on the “Information Only. No action is required from the customer”.
Please click here for links to user guides, including how to create an e-invoice from Ariba.