HOW TO CHANGE PASSWORD

1. Change Network Account password From a browser, access Network Account Password Changer. Click on the relevant link and follow the instructions given.
   
   • Password is case-sensitive
     
   • The new password must be minimally 12 characters.
   • The account will be locked after 6 wrong entries
   • You can perform a self-reset on your password via the Self Service Password reset portal if you forgot your password.
     

HOW TO SELF-RESET NETWORK ACCOUNT PASSWORD 

1. You can perform the self-reset through the Self Service Password Reset portal


2. It is recommended to change this new password as soon as possible.

Note: If you need to update/change your mobile phone number or external email address previously registered with NTU, please go to Administrative Matters > Update Personal Particulars in Student Services via Student Intranet