Network Account / Technical Assistance

Network Account Activation

You must change your password to activate your network account.

1)  Go to https://pwd.ntu.edu.sg/PasswordReset.aspx to change your password.
2)  Read the instructions and enter the following under the fields shown.

Select Domain:Student
Username:NRPXXXXXX (Your username has been sent to your email)
Current Password:Date of Birth (DDMMYYYY)
New Password:Enter a new password that meets the requirements stated
Confirm Password:Re-enter the new password


3) Click 'Change Now'. If the change is successful, the message "Your password has been changed" will appear.

TECHNICAL ASSISTANCE

If you encounter problems accessing your network account, please contact the IT Service Desk through the following channels:

  • Hotline: 6790 4357 (Monday to Thursday - 8.30am to 5.30pm / Friday - 8.30am to 5.00pm)