Useful Contacts and Websites

Admissions Matters

For admissions matters and enquiries, please submit using the “Enquire Here” button.
FINANCIAL AID
Financial Assistance Schemes6790 4115 or
Ask Finaid
Website
OFFICE OF ACADEMIC SERVICES
Matriculation
- Photo Submission
- Matriculation Card Collection
- Online Matriculation
6592 2451 or
[email protected]
Website

Registration of Courses

(for change of course group/class or registration of courses)

6592 2445/2446 or
[email protected]
Website
Undergraduate Examination Matters6592 2447/2448 or
[email protected]
 
Short Leave/Semester Leave of Absence6592 2451 or
[email protected]
Website 
Withdrawal from University
One Stop @ SAC
Tertiary Student Concession Card


6790 6823 / 6592 3626
OneStop Portal

Website

Student's Pass6790 6823 / 6592 3626
One Stop Portal

Website

Part-time EmploymentWebsite
Insurance SchemeWebsite
​Medical Scheme6793 6828 (for claim matters)Website
UNIVERSITY WELLBEING OFFICE
Mental Health Resources /
Counselling and Consultations/
Peer Helping Programme
6790 4462 or
[email protected]
Website 
CAMPUS HOUSING 
Application for Student Housing6790 5155
Ask Campus Housing 
Website
Booking of Sports Facilities6790 5169
NTU SHARED SERVICES
GIRO application6790 5060
[email protected] 
 
Tuition Fee Billing6790 5060
[email protected] 
​Housing Bills and Financial Matters​6790 5053
[email protected]
Disbursement of Financial Schemes
CPF, Post Secondary Education Account (PSEA), Overseas Student Programme (OSP) Loan

6790 4619
[email protected]

Tuition Fee Loan (TFL), Study Loan (SL)6790 5140
[email protected]
Bursaries6790 5060
[email protected]
Scholarship, Sponsorship, Cash Awards, Mendaki6908 1460
[email protected]
SkillsFuture Credit6908 1460
[email protected]
TUITION FEE LOAN APPLICATION
DBS Bank6333 0033Website
OCBC Bank1800-363 3333Website
TUITION GRANT
Ministry of Education Customer Service6872 2220Website
HEALTH SCREENING
Medical Centre (Fullerton Healthcare Group @ Gethin-Jones, NTU)6793 6974/6828
[email protected]
 
ESSENTIAL NUMBERS
Emergencies and Campus Security6790 5200Website
Fault Reporting6790 4777 
IT Service Desk6790 4357

Click  here


RETAIL & SERVICES - COMMERCIAL LEASING
General enquiries and feedback on F&B, Retail and Service outlets[email protected] 
Leasing enquiries (by prospective tenants)

[email protected]

 
TRANSPORT SERVICES
SBS Transit1800-287 2727 
Transitlink Customer Service Centre (Bus & MRT)1800-225 5663 
Taxi ServicesComfort Taxi & CityCab
6552 1111
 
SMRT Taxis
6555 8888
 
Premier Taxis
6363 6888
 
Prime Taxi
6778 0808
 
TransCab
6555 3333
 
EMERGENCY
Police999 
Fire/Ambulance995 
Ambulance (Non-Emergency)1777 
GOVERNMENT AGENCIES
Immigration & Checkpoints Authority6391 6100Website
Ministry of Education6872 2220Website
Singapore Changi Airport
(Information on flight arrival and departure)
1800-542 4422Website