Frequently Asked Questions

For any queries not addressed in the FAQ, please email the NTU Convocation Organising Team at [email protected].

 

Q1. Am I eligible to attend Convocation?

Students are eligible to attend Convocation if they have been formally determined by the University to have fulfilled all the requirements for their degree by 30 June 2026.

Q2. Do I need to indicate my attendance for the Convocation?

Yes, you must access the Convocation Online Form to indicate your attendance during the registration period from 15 to 30 June 2026. For graduates completing their studies in Trimester 3, the Convocation Online Form will be accessible from 18 to 30 June 2026. If you do not indicate your attendance, you will not be allocated a seat for your ceremony.

If you are not attending, please access the Convocation Online Form and indicate your attendance as 'No'.

Q3. I am uncertain if I can attend the ceremony. If I don’t register, will I be able to attend the ceremony on that day?

Attendance to Convocation is strictly by registration, no walk-ins are allowed on the day of ceremony. 

If you are unsure about attending, please register first, and you may change your attendance status at any time during the registration period.

 

Q4. Can I request to change my ceremony session if I am unable to attend?

No, graduates are not allowed to change the ceremony session allocated to you.

Q5. Can I change or cancel my Convocation registration after submission?

Yes, you may access the Convocation Online Form at any time during the registration period to update your attendance status, cancel your attendance, or correct any submitted information. The submission as of 30 June 2026 will be the final record captured in the system.

Q6. I am a graduate of the Double Degree Programme, which has two ceremonies. Which ceremony should I attend?

Graduates of Double Degree programmes have the option to attend either one or both ceremonies where their degrees will be presented. You can indicate your attendance preference for both ceremonies through the Convocation Online Form.

Q7. How can I check if I have successfully registered my attendance?

Upon successful submission of the Convocation Online Form, you will receive an email notification and a confirmation page displaying the information that you have submitted. 

If there is no confirmation page, it may mean that the information was not captured by the system. You would need to access and resubmit the online form.

Nonetheless, you may still access the Convocation Online Form to verify / amend your registration anytime during the registration period (the submission captured as of 30 June 2026 would be the final record captured in the system).
Q8. During the registration period, what should I do if I am unable to register?

Please email NTU Convocation Organising Team ([email protected]) for assistance with the following information: 

• Full Name
• Matric Number
• NTU Email
• School
• Programme
Q9. What happens if I miss the registration period?

We understand that Convocation is an important milestone for our graduates. However, we are unable to accommodate late registration requests or appeals once the registration period has closed. We appreciate your understanding and remind all graduates to register within the registration period.

 

Q1. Do I have to wear the Academic Dress?

Yes, academic dress is mandatory for all graduates attending the ceremony.

Q2. What does the academic dress consist of?

The full academic dress consists of the following: 
• gown (blue for Bachelor's degrees or black for Master's & PhD degrees)
• a hood according to the discipline of the degree
• mortarboard (for Bachelor's or Master's degree) or bonnet (for PhD degree).

The academic gown should only have the accompanying graduation hood affixed to it. Graduates are not permitted to layer other clothing over the academic gown, or have any decorations, messages or symbols attached to the gown or mortarboard/bonnet.
Q3. I am a Double Degree Programme graduate. Which gown/hood should I wear for my ceremony?

For Double Degree Programme graduates who are attending both ceremonies of their degrees, the base gown is the same. 

You will need to wear the hood corresponding to the degree that is presented at the respective ceremony. For more information on Hood Colours, please refer to this link: Colour of Hood

E.g.: Double Degree in Bachelor of Business and Bachelor of Engineering (Computer Engineering)

• NBS Ceremony – Bachelor of Business (Orange edged with Light Blue)

• CCDS Ceremony – Bachelor of Engineering (Computer Engineering) (Gold edged with White)

E.g.: Double Degree in Bachelor of Accountancy and Bachelor of Business

• NBS Ceremony – Bachelor of Accountancy (Orange edged with White) or Bachelor of Business (Orange edged with Light Blue)
Q4. Can I use / wear an existing or second-hand academic gown for my ceremony?

We highly recommend graduates to purchase or rent their academic gown from Serangoon Broadway to prevent variations in both material and colour shade among fellow graduates' attire.
Q5. What is the dress code for graduates?

Graduates must be properly attired as befits the occasion. Do note that any graduate found inappropriately dressed will not be permitted to attend the ceremony

• No casual pants/jeans, t-shirts, polo shirts, shorts, culottes, bermudas.
• No slippers, sneakers, canvas shoes, sports shoes, open-toe sandals and open-toe shoes/heels.

Examples of inappropriate footwears: 

Q6. Can I wear traditional clothes to the convocation ceremony?

You may wear traditional attire (e.g., saree); however, it is mandatory to be fully attired in academic dress, including the gown, hood, and mortarboard (for Bachelor’s and Master’s graduates) or bonnet (for PhD graduates), to attend the convocation.

Q7. Can alumni or graduates from previous years who did not purchase or rent the academic dress at the time still purchase or rent it now?

The purchase and rental of academic dress are made available to graduates of the current cohort attending the Convocation Ceremony.

Alumni or graduates from previous years may purchase or rent the academic dress on case-by-case basis. Please contact the official gown vendor, Serangoon Broadway for more information.

 

Q1. There are two or more ceremonies (e.g. Surname A - L & M - Z) for my degree programme. Which ceremony should I attend?

For degrees that are presented in two or more ceremonies, you should attend the ceremony allocated to you based on the surname / first name as shown in your matric card and in our records.

Q2. What time must graduates arrive at Nanyang Auditorium for the ceremony?

All graduates are advised to arrive one hour before the start of the ceremony. Graduates must be seated at least 15 minutes before the start of the ceremony. Latecomers will not be allowed once the ceremony starts. 

Q3. What is the duration of the Convocation ceremony?

The Convocation ceremony is expected to last approximately two hours. For information on the Convocation programme, please refer to this link: https://www.ntu.edu.sg/convocation/information-for-graduates/convocation-programme

Graduates and guests are kindly requested to remain seated throughout the ceremony as a form of respect to the Presiding Officer, the Academic Procession, and all attendees.

Q4. Will the Convocation ceremonies be live streamed and recorded?

The Convocation ceremonies will be live streamed. Recordings of the ceremonies will be available two weeks after the end of the Convocation period on NTULearn.

The Convocation ceremonies livestreaming and recordings are accessible via this link: https://www.ntu.edu.sg/convocation/convocation-livestream
Q5. Is there a photographer to take photos of the graduates?

We have arranged for an official photographer to take photograph of every graduate as they are presented on stage. You may order your stage photo from the official photographer. 

For more information, please refer to Stage Photography: https://www.ntu.edu.sg/convocation/information-for-graduates/stage-photography

 

Q1. Will there be PhD hooding during the ceremony?

There will be no PhD hooding conducted during the PhD Ceremony 1 and PhD Ceremony 2.

 

Q1. I have collected my degree certificate and transcript earlier. Can I still attend my Convocation ceremony?

Yes, you may still attend your Convocation ceremony even if you have collected your document earlier. However, you do not need to bring your document on the day of your ceremony. Please remember to register your attendance to attend Convocation by 30 June 2026.
Q2. Can I change my name for the degree certificate and transcript?

The name printed on the official graduation documents shall follow the name reflected in the official identification document, i.e. NRIC or Passport. 

Students who are in their final semester of study are reminded to submit changes to their particulars, if any (specifically name, citizenship, NRIC, passport number, or marital status), and the supporting documents prior to the release of results of their final examinations. 

After the final results have been released, the particulars that are in the University's records will be frozen and will be used for the printing of the degree certificates and final transcripts.
Q3. Will I be presented my degree certificate and transcript on stage at my Ceremony?

Graduates will be presented a NTU degree folder by the Presiding Officer on stage. The folder does not contain the degree certificate and transcript, and graduates may keep the certificate folder.

The degree certificate and transcript will be issued outside the theatre. Please follow the directions given by the marshals.

Q4. I am a double degree programme graduate. If I attend only one ceremony, will I be able to collect the certificates and transcripts for both programmes?

Yes, graduates of double degree programmes may collect the certificates and transcripts for both programmes at the single ceremony you choose to attend. Please indicate your attendance preference for both ceremonies via the Convocation Online Form by 30 June 2026.

Q5. When can I collect my degree certificate and transcript if I am not attending the Convocation?

For graduates who are not attending Convocation, the official documents will be available for collection at One Stop @ SAC from 5 August 2026 onwards (on an appointment basis). Graduates will be notified via their NTU email account once the documents are ready for collection at One Stop @ SAC. 

Graduates who are unable to collect the degree certificate and/or official transcript personally at One Stop @ SAC may authorise a proxy to collect on their behalf.

For more information, please refer to the Graduation Matters: https://www.ntu.edu.sg/education/academic-services/graduation-matters.
Q6. My friend / course mate is unable to attend the convocation ceremony. Can I collect his / her degree certificate and transcript on behalf during the ceremony?

No, all graduates can only collect their own degree certificate and transcript during the ceremony. 

Graduates who are not attending Convocation, the official documents will be available for collection at One Stop @ SAC from 5 August 2026 onwards (on an appointment basis). Graduates who are unable to collect the degree certificate and/or official transcript personally at One Stop @ SAC may authorise a proxy to collect on their behalf.

For more information, please refer to the Graduation Matters: https://www.ntu.edu.sg/education/academic-services/graduation-matters.
Q7. Can I request for my degree certificate to be mailed?

Graduates who are unable to collect the degree certificate and/or official transcript may opt for mailing by completing and submitting the mailing request form.

For more information, please refer to the Mailing of Degree Certificates: https://www.ntu.edu.sg/education/academic-services/mailing-of-degree-certificate.

 

Q1. How many guests can I invite?

Each attending graduate may invite up to two (2) guests per ceremony session. Graduates may ballot one (1) additional ticket for guests. However, do note that the additional e-ticket request is subject to balloting and not guaranteed. Results of the ballot will be released from 15 July 2026 onwards. 

Q2. Can I get extra guest ticket(s)?

Each graduate is entitled to 2 confirmed guest tickets, with the possibility of 1 additional ticket if successful in the ballot. We are unable to allocate additional tickets beyond this limit.

Graduates with additional guests who are unable to get a ticket are welcome to the Viewing Gallery at the foyer of Nanyang Auditorium, where the ceremony will be live-streamed. Seating in the Viewing Gallery is available on a first-come, first-served basis.

We seek your kind understanding that access to the theatre and reception can be extended only to guests holding a valid ticket.

Q3. Can I purchase extra guest ticket(s)?

Our organisation vehemently opposes any unauthorised sale of convocation admission QR codes designated for guest attendance.  We prioritise the integrity of our ticketing system to ensure fairness and accessibility for all patrons. 
 
In the event that unauthorised convocation admission QR codes or unauthorised sale of convocation admission QR codes are discovered, the University reserves the right to take any immediate and necessary actions to rectify the situation.  This may include invalidating such unauthorised convocation admission QR codes; denying entry to the premises of the NTU Convocation; implementing stricter security measures; and pursuing legal recourse against those involved in unauthorised sale of convocation admission QR codes.

Q4. Can I bring children to the ceremony?

Out of respect for other guests, infants in arms and children below 6 years old will not be admitted into the theatre. The ceremony is a formal and lengthy event, which can be unsuitable for infants and young children. Guests with infants or young children are invited to view the ceremony from the Viewing Gallery, where a live broadcast of the ceremony will be available. 

Note: Children aged 6 years or older are considered guests and will require a ticket for entry into the theatre. Graduates or guests may be requested to present an official document verifying the child’s date of birth as proof of age before admission.
Q5. Are my guests assigned seats?

Seating for guests will be allocated on a first-come, first-served basis within the designated areas. Guests (including children) are requested to be seated separately from the graduates.

Kindly ensure that all members of your group are present before entering the auditorium, as seat reservations are not allowed. Please follow the directions of the ushers at the Nanyang Auditorium.
Q6. Are there special seating arrangements for guests (e.g. wheelchair or on crutches)?

Yes, guests who are wheelchair-bound or on crutches will be given designated seats. Graduates must indicate in the Convocation Online Form for guests who need special assistance. Ushers will assist guests to designated seating areas in the Auditorium.
Q7. When should my guests be seated? What happens if my parents or guests arrive after I have entered the theatre or after the ceremony has started?

Guests of attending graduates can register to enter the auditorium using the QR codes sent to the graduate and are requested to be seated at least 15 minutes before the start of the ceremony. Once the ceremony has started, the doors will be held by ushers, and late-arriving guests will be allowed to enter at an appropriate time and guided to the nearest available seats in the theatre. Kindly note that seat reservations are not allowed.
Q8. What is the dress code for guests?

As the convocation ceremony is a solemn and formal event, guests should be dressed appropriately as befits the occasion, i.e. shirt and tie. Please note that T-shirts, shorts, slippers, or sandals are not appropriate.
Q9.  Can guests take photos / videos during the ceremony?

Yes, guests may take photographs/videos from their seats. They should not leave their seats to avoid obstruction to the free movement of the graduates as they move up and down the stage.

 

Nanyang Executive Centre (NEC) 

Skip the commute and stay in the heart of the action. The Nanyang Executive Centre (NEC) offers premium accommodation for our graduates and their loved ones attending convocation.

With 150 guestrooms designed for comfort and functionality, each room is fully equipped with integrated technology and modern amenities to ensure you are refreshed and ready for the big stage.

Enjoy 24-hour guest relations, high-speed Wi-Fi, and access to the newly refurbished swimming complex.
For more information, please visit the Nanyang Executive Centre website or reach us at 6890 9339 or [email protected]

Q1. Are there any shuttle bus services to the Nanyang Auditorium?

Yes, shuttle bus services (Campus Rider) will be available between Pioneer MRT station and Tan Chin Tuan Lecture Theatre (TCT-LT). For more information on transportation or shuttle services, please refer to this link: https://www.ntu.edu.sg/convocation/information-for-graduates/transportation
Q2. Which is the nearest carpark to the Nanyang Auditorium?

The nearest carparks to the Nanyang Auditorium are Carpark A and Carpark B. For more information on parking, please refer to this link: https://www.ntu.edu.sg/about-us/visiting-ntu/carpark-information

 

Q1. Can I attend my Convocation ceremony if I have outstanding fees?

Graduates with outstanding fees / items not cleared by 19 June 2026 would still be allowed to attend their Convocation ceremonies and be presented on stage. However, your degree certificate and transcript will be withheld until all outstanding fees / items are fully settled. For more information, please click here


For NTU outstanding tuition fees:
Please refer to the payment instructions provided in the E-Bill or make your payment via Flywire

For further enquiries, please contact NSS Finance at:
Undergraduate student:  Ask Student Finance(Undergraduate)
Postgraduate student:     Ask Student Finance (Graduate)

For NTU Undergraduate / Postgraduate hostel fees:
Please login to Student Housing Portal to make payment for the outstanding hall fee.
For further queries, please contact Office of Campus Housing via Ask Campus Housing on ServiceNow.

 

For NIE outstanding tuition fees:
  1. Log in to the Intelligent Launchpad.
  2. Navigate to Student Services > System Links > NIE Applications > ISAAC > e-Invoice > My Bill to check for outstanding fees.

Please visit NIE Student Services Centre to make payment. Refer to the Contact Us section on the website for location and operating hours.

For further enquiries, please email to [email protected].

 

For NIE outstanding hostel fees:
Please login to Student Housing Portal to make payment for the outstanding hall fee.

For further queries, please contact Office of Campus Housing via Ask Campus Housing on ServiceNow.

 

For NIE Library fines settlement:
NIE Library
1 Nanyang Walk
Block 4, Library Block, Level 2
Singapore 637616

Tel: 6790 3627

Operating Hours:
Mon - Fri: 8.30am - 4.45pm 
Sat: 8.30am - 12.30pm

 

Q1. Is there a photographer to take photos of the graduates?

We have arranged for an official photographer to take photograph of every graduate as they are presented on stage. You may order your stage photo from the official photographer.

For more information, please refer to Stage Photography: https://www.ntu.edu.sg/convocation/information-for-graduates/stage-photography

Q2. I have lost / misplaced my order slip for the stage photographs. Is it still possible to purchase them?

Graduates who lost / misplaced the order slip to purchase the stage photos are advised to contact the official photographer for assistance.

Q3. I missed the purchasing period for my stage photograph. Is there any way I can still purchase it?

Graduates who missed the purchasing period for their stage photos are advised to contact the official photographer for assistance.

 

Sales of fresh, dry, crochet flowers, balloons, graduation gifts, bears, cards and plaque will be available at the convocation period.

1. Re-activate NTU Email Account

As all Convocation-related information will be sent via your NTU email account, we kindly request that graduates reactivate their NTU email account via Service Desk (https://www.ntu.edu.sg/life-at-ntu/internet-account-and-policy/contact-service-desk) if it has been disabled.

For more information, please refer to Free Lifelong Email Account: https://www.ntu.edu.sg/alumni/benefits/free-lifelong-email

2. Convocation Class Gift

For enquiries regarding Convocation Class Gift, please contact the University Advancement Office (UAO) at [email protected].

3. Lost and Found

If you have lost an item or wish to claim lost property, please contact Campus Security (CSD) at 6790 5200 for assistance.