Frequently Asked Questions
For any queries not addressed in the FAQ, please email the NTU Convocation Organising Team at [email protected].
Q1. Do I need to indicate my attendance for the convocation? Yes, you must access the Convocation Online Form to indicate your attendance during the registration period from 13 to 27 June 2025. For graduates completing their studies in Trimester 3, the Convocation Online Form will be accessible from 19 to 27 June 2025. If you do not indicate your attendance, you will not be allocated a seat for your
ceremony. |
Q2. Can I request to change my ceremony session if I am unable to attend? No, you are not allowed to change the ceremony session allocated to you. |
Q3. I am a graduate of the Double Degree Programme, which has two ceremonies. Which ceremony should I attend? Graduates of Double Degree programmes have the option to attend either one or both ceremonies where their degrees will be presented. You can indicate your attendance preference for both ceremonies through the Convocation Online Form which will open in June. Please look out for our email, which will be sent to your NTU email account. |
Q4. I am uncertain if I can attend the ceremony. If I don’t register, will I be able to attend the ceremony on that day? Attendance to Convocation is strictly by registration, no walk-ins are allowed on the day of ceremony. If you are unsure about attending, please register first, and you may change your attendance status at any time during the registration period. |
Q5. I have registered for Convocation but now wish to cancel my attendance, am I able to do so? Yes, please access the Convocation Online Form to amend your attendance status at any time during the registration period. |
Q6. I have submitted the Convocation Online Form and realised I entered incorrect information (e.g., mailing address). What should I do? You can access the Convocation Online Form to amend your information at any time during the registration period. |
Q7. How can I check if I have successfully registered my attendance? Upon successful submission of the Convocation Online Form, you will receive an email notification and a confirmation page displaying the information that you have submitted. If there is no confirmation page, it may mean that the information was not captured by the system. You would need to access and resubmit the online form. Nonetheless, you may still access the Convocation Online Form to verify/amend your registration anytime during the registration period (the submission captured as of 27 June 2025 would be the final record captured in the
system). |
Q8. What should I do if I am unable to register? Please email NTU Convocation Organising Team ([email protected]) for assistance with the following information: • Full Name • Matric Number • NTU Email • Date of Birth • School • Programme
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Q1. What does the academic dress consist of? The full academic dress consists of the following: • gown (blue for Bachelor's degrees or black for Master's & PhD degrees) • a hood according to the discipline of the degree • mortarboard (for Bachelor's or Master's degree) or bonnet (for PhD degree). The academic gown should only have the accompanying graduation hood affixed to it. Graduates are not permitted to layer other clothing over the academic gown, or have any decorations, messages or symbols attached to the gown or mortarboard/bonnet. |
Q2. I am a Double Degree Programme graduate. Which gown/hood should I wear for my ceremony? For Double Degree Programme graduates who are attending both ceremonies of their degrees, the base gown is the same. You will need to wear the hood corresponding to the degree that is presented at the respective ceremony. You can refer to the Hood Colours for more information. E.g.: Double Degree in Bachelor of Accountancy and Bachelor of Business • NBS Ceremony – Bachelor of Accountancy (Orange edged with White) or Bachelor of Business (Orange edged with Light Blue) E.g.: Double Degree in Bachelor of Business and Bachelor of Engineering (Computer Engineering) • NBS Ceremony – Bachelor of Business (Orange edged with Light Blue) • CCDS Ceremony – Bachelor of Engineering (Computer Engineering) (Gold edged with White) |
Q3. Can I use/wear an existing or second-hand academic gown for my ceremony? We highly recommend graduates to purchase or rent their academic gown from Serangoon Broadway to prevent variations in both material and colour shade among fellow graduates' attire. |
Q4. What is the dress code for graduates? Graduates must be properly attired as befits the occasion. Do note that any graduate found inappropriately dressed will not be permitted to attend the ceremony. • No casual pants/jeans, t-shirts, polo shirts, shorts, culottes, bermudas. • No slippers, sneakers, canvas shoes, sports shoes, open-toe sandals and open-toe shoes/heels. Examples of inappropriate footwears:
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Q5. Can I wear traditional clothes to the convocation ceremony? You may wear traditional attire (e.g., saree); however, it is mandatory to be fully attired in academic dress, including the gown, hood, and mortarboard (for Bachelor’s and Master’s graduates) or bonnet (for PhD graduates), to attend the convocation. |
Q6. Can alumni or graduates from previous years who did not purchase or rent the academic dress at the time still purchase or rent it now? The purchase and rental of academic dress are made available to graduates of the current cohort attending the Convocation Ceremony. Alumni or graduates from previous years may purchase or rent the academic dress on case-by-case basis. Please contact the official gown vendor, Serangoon Broadway for more information. |
Q1. There are two or more ceremonies (e.g. Surname A-L & M-Z) for my degree programme. Which ceremony should I attend? For degrees that are presented in two or more ceremonies, you should attend the ceremony allocated to you based on the surname/first name as shown in your matric card and in our records. |
Q2. What time must graduates arrive at Nanyang Auditorium for the ceremony? All graduates are advised to arrive one hour before the start of the ceremony. Graduates must be seated at least 15 minutes before the start of the ceremony. Latecomers will not be allowed once the ceremony starts. |
Q3. Are the ceremonies recorded? The Convocation ceremonies will be live-streamed. Recordings of the ceremonies will be available two weeks after the end of the Convocation period on NTULearn. The Convocation ceremonies recordings are accessible via this link. |
Q4. Is there a photographer to take photos of the graduates? We have arranged for an official photographer to take photograph of every graduate as they are presented on stage. You may order your stage photo from the official photographer. |
Q1. Would PhD Hooding be conducted? There would be no PhD Hooding conducted during the Convocation ceremony. |
Q1. I have collected my degree certificate and transcript earlier. Can I still attend my Convocation ceremony? Yes, you may still attend your Convocation ceremony even if you have collected your document earlier. However, you do not need to bring your document on the day of your ceremony. Please remember to register your attendance to attend Convocation by 27 June 2025. |
Q2. Can I change my name for the degree certificate and transcript? The name printed on the official graduation documents shall follow the name reflected in the official identification document, i.e. NRIC or Passport. Students who are in their final semester of study are reminded to submit changes to their particulars, if any (specifically name, citizenship, NRIC, passport number, or marital status), and the supporting documents prior to the release of results of their final examinations. After the final results have been released, the particulars that are in the University's records will be frozen and will be used for the printing of the degree certificates and final transcripts. |
Q3. Will I be presented my degree certificate and transcript on stage at my Ceremony? Graduates will be presented a NTU degree folder by the Presiding Officer on stage. The folder does not contain the degree certificate and transcript, and graduates may keep the certificate folder. The degree certificate and transcript will be issued outside the theatre. Please follow the directions given by the marshals. |
Q4. When can I collect my degree certificate and transcript if I am not attending the Convocation? For graduates who are not attending Convocation, the official documents will be available for collection at One Stop @ SAC from 6 August 2025 onwards (on an appointment basis). Graduates will be notified via their NTU email account once the documents are ready for collection at One Stop @ SAC. Graduates who are unable to collect the degree certificate and/or official transcript personally at One Stop @ SAC may authorise a proxy to collect on their behalf. For more information, please refer to the Graduation Matters. |
Q5. My friend/course mate is unable to attend the convocation ceremony. Can I collect his/her degree certificate and transcript on behalf during the ceremony? No, all graduates can only collect their own degree certificate and transcript during the ceremony. Graduates who are not attending Convocation, the official documents will be available for collection at One Stop @ SAC from 6 August 2025 onwards (on an appointment basis). Graduates who are unable to collect the degree certificate and/or official transcript personally at One Stop @ SAC may authorise a proxy to collect on their behalf. For more information, please refer to the Graduation Matters. |
Q6. Can I request for my degree certificate to be mailed? Graduates who are unable to collect the degree certificate and/or official transcript may opt for mailing by completing and submitting the mailing request form. For more information, please refer to the Mailing of Degree Certificates. |
Q1. How many guests can I invite? Each attending graduate may invite up to two (2) guests per ceremony session. Graduates may ballot one (1) additional ticket for guests. However, do note that the additional e-ticket request is subject to balloting and not guaranteed. Results of the ballot will be released by 16 July 2025. |
Q2. Can I purchase extra guest ticket(s)? Our organisation vehemently opposes any unauthorised sale of convocation admission QR codes designated for guest attendance. We prioritise the integrity of our ticketing system to ensure fairness and accessibility for all patrons. In the event that unauthorised convocation admission QR codes or unauthorised sale of convocation admission QR codes are discovered, the University reserves the right to take any immediate and necessary actions to rectify the situation. This may include invalidating such unauthorised convocation admission QR codes; denying entry to the premises of the NTU Convocation; implementing stricter security measures; and pursuing legal recourse against those involved in unauthorised sale of convocation admission QR codes. |
Q3. Can I bring children to the ceremony? Out of respect for other guests, infants in arms and children below 6 years old will not be admitted into the theatre. The ceremony is a formal and lengthy event, which can be unsuitable for infants and young children. Guests with infants or young children are invited to view the ceremony from the Viewing Gallery, where a live broadcast of the ceremony will be available. Note: Children aged 6 years or older are considered guests and will require a ticket for entry into the theatre. Graduates or guests may be requested to present an official document verifying the child’s date of birth as proof of age before admission. |
Q4. Are my guests assigned seats? Seating for guests will be allocated on a first-come-first-served basis. Kindly ensure that all members of your group are present before entering the auditorium, as seat reservations are not allowed. Please follow the ushers' directions at the Nanyang Auditorium. |
Q5. Are there special seating arrangements for guests (e.g. wheelchair or on crutches)? Yes, guests who are wheelchair-bound or on crutches will be given designated seats. Graduates must indicate in the Convocation Online Form for guests who need special assistance. Ushers will assist guests to designated seating areas in the Auditorium. |
Q6. When should my guests be seated? What if my parents/ guests do not arrive after I have entered the theatre? Guests must be seated in the theatre at least 15 minutes before the start of the ceremony. Guests of attending graduates can register to enter the auditorium using the QR code sent to the graduate. Once registered, guests will be ushered to the nearest available seats in the theatre. Please note that latecomers will not be allowed into the theatre after the ceremony starts. |
Q7. What is the dress code for guests? As the convocation ceremony is a solemn and formal event, guests should be dressed appropriately as befits the occasion, i.e. shirt and tie. Please note that T-shirts, shorts, slippers, or sandals are not appropriate. |
Q8. Can guests take photos/videos during the ceremony? Yes, guests may take photographs/videos from their seats. They should not leave their seats to avoid obstruction to the free movement of the graduates as they move up and down the stage. |
Q1. Can I attend my Convocation ceremony if I have outstanding fees?
Graduates with outstanding fees would be allowed to attend their Convocation ceremonies and be presented on stage. However, your degree certificate and transcript will be withheld until your outstanding fees have been settled.
For NTU outstanding tuition fees:Please refer to the payment instructions provided in the E-Bill or make your payment via Flywire For further enquiries, please contact NSS Finance at: Undergraduate student: [email protected] Postgraduate student: [email protected] For NTU Undergraduate/Postgraduate hostel fees:Please login to Student Housing Portal to make payment for the outstanding hall fee. For further queries, please contact Office of Campus Housing via Ask Campus Housing on ServiceNow. |
For NIE Undergraduate outstanding tuition fees:NIE Office of Academic Administration & Services (OAAS) 1 Nanyang Walk Blk 1, Level 1 Singapore 637616 Tel: 6219 6081 Operating Hours: Mon, Wed & Thur : 9:00am – 5:00pm Tue : 9.00am – 6.30pm Fri : 9:00am – 4:30pm For outstanding hostel fees:Please submit your query via One Stop Portal (https://tinyurl.com/rykccpjw) > Ask Campus Housing. For enquiries on NIE higher degree Graduate Programmes outstanding tuition fees:Please log into NIE portal at http://portal.nie.edu.sg/. Click on “FINANCIALS“ -> "e-Invoices" -> Select “My Bill”. For further enquiries, please e-mail to [email protected]. NIE Finance Department 1 Nanyang Walk Blk 1, Level 2, Singapore 637616 Tel: 6790 3149 Operating Hours: Mon - Fri, 9.00am - 5.00pm For NIE library fines settlement:NIE Library 1 Nanyang Walk Blk 4, Library Blk, Level 2 Singapore 637616 Tel: 6790 3627 Operating Hours: Mon - Fri, 8.30am - 4.30pm Sat, 8.30am - 12.30pm |
Q1. Is there a photographer to take photos of the graduates? We have arranged for an official photographer to take photograph of every graduate as they are presented on stage. You may order your stage photo from the official photographer. |
Q2. I missed the purchasing period for my stage photograph. Is there any way I can still purchase it? Graduates who missed the purchasing period for their stage photos are advised to contact the official photographer for assistance. |
Sales of fresh, dry, crochet flowers, balloons, graduation gifts, bears, cards and plaque will be available at the convocation period.
1. Re-activate NTU Email Account As all Convocation-related information will be sent via your NTU email account, we kindly request that graduates reactivate their NTU email account via Service Desk if it has been disabled. For more information, please refer to Free Lifelong Email Account. |
2. Convocation Class Gift For enquiries regarding Convocation Class Gift, please contact the University Advancement Office (UAO) at [email protected]. |