Introduction
This course equips participants with practical problem-solving capabilities for the AI era by integrating computational thinking, structured reasoning, and hands-on application of Generative AI tools in workplace contexts. As organisations accelerate AI adoption to improve productivity, innovation, and workforce transformation, there is an increasing need for employees to apply AI effectively while maintaining critical thinking, human oversight, and responsible usage practices. Aligned with Singapore’s broader national AI and workforce transformation initiatives, the course emphasises the importance of structured reasoning, verification, accountability, and responsible AI-enabled decision-making in workplace environments. Participants will learn how to analyse complex and ambiguous workplace challenges systematically, identify patterns, root causes, assumptions, and constraints, break problems into manageable components, and design logical workflows that support more effective decision-making, collaboration, and execution. Through guided exercises and real-world workplace scenarios, participants will apply Generative AI tools to support problem analysis, workflow design, solution generation, information synthesis, chatbot development, and rapid prototyping.Course Availability
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Date(s): 07 to 14 Nov 2026
Venue: Learning Hub North - The Arc
Registration is closed.
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Date(s): 20 to 27 Feb 2027
Venue: North Main Spine - NS1
Registration Closing Date: 20 Jan 2027
This course is aligned with Singapore’s broader approach to responsible and practical AI adoption. Participants will learn to apply AI tools effectively while maintaining appropriate human oversight, structured reasoning, verification practices, and responsible decision-making in workplace contexts.
This programme is suitable for NTU Alumni who are:
- Professionals and executives using or planning to use AI tools at work
- Managers and team leads overseeing AI-enabled workflows
- Business, HR, operations, and administrative staff
- CET learners transitioning into AI-enabled roles
- Non-technical users seeking practical and responsible AI adoption skills
Prerequisites:
No technical background required. However, prior exposure to AI tools or a basic understanding of AI concepts will be beneficial.
Tan Yong Hoe Ian
He lectures in strategic communications at Wee Kim Wee School of Communication and Information, Nanyang Technological University. He covers multiple disciplines such as advertising and journalism. He also provides consultation and training for large organizations (DBS, Canon) in the areas of Generative AI, AI imaging and communications.
His 22-year career has spanned across the media, consumer technology and gaming industries. He started out as a journalist and went on to become a global marketer and business leader.
At Lenovo, he led the Asia-Pacific gaming hardware division across 12 markets, driving the adoption of AI-capable computers. As the sales and marketing leader, he more than doubled division revenue to $420M USD within his three-year tenure.
At Razer, he headed global marketing, overseeing 120 marketers across all marketing disciplines and was part of the C-suite team that achieved Razer’s $4B USD IPO in 2017.
At Microsoft, he managed sales and marketing for the Xbox 360 gaming business in Singapore. He also established the Singapore business for Microsoft Surface computing devices.
At Singapore Press Holdings, he was an award-winning journalist and photojournalist. As editor, he trained journalists while establishing new editorial categories and revenue streams.
He was the recipient of the Singapore Press Holdings scholarship and graduated as valedictorian from Nanyang Technological University.
Ian has combined his expertise in technology, storytelling, visual art, and pedagogy to help people grow and learn using the power of words, visuals and AI. He also contributes commentaries and quotes to national media on topics ranging from communications to lifelong learning.
