Statistical Profile for Library Resources (AY18/19)

Librarian, Academic Engagement

The Office of Information, Knowledge and Library Services (OIKLS), Nanyang Technological University (Singapore) invites applications for the position of Librarian in the Academic Engagement Team. We are looking for an individual with a working knowledge on copyright matters as it relates to libraries and educational institutions, exposure to library-faculty engagement activities and services as well as experience in providing systematic literature search services for different types of reviews.

The successful candidate will work closely with the Team to provide copyright advisories, general research and systematic search consultations as well as implement faculty engagement programmes. This position will report to the Team Lead of Academic Engagement in OIKLS.

Responsibilities:

• Manage the reference and research consultation (in-person/remotely) service to provide effective access to relevant information and library resources.
• Manage copyright management practices and related matters with stakeholders.
• Administer and provide advice and consultation on literature reviews and systematic search strategies for research.
• Collaborate and build relationships with faculty members to integrate library resources and services into their teaching and research.
• Facilitate discussions with faculty and college/school administrators on new library initiatives, library collections and services.
• Organize and conduct library orientation sessions for new faculty and new research staff.
• Organize and conduct library briefing sessions for postgraduate students.
• Assess user needs and feedback on library services, resources and systems, and communicate the information to internal stakeholders.
• Participate in library-related projects and ad-hoc duties.

Requirements:

• A recognized MSc in Information Studies (MLIS or equivalent) is preferred
• 3-5 years of professional working experience in academic, research or special libraries
• Good subject knowledge across disciplines and familiarity with research resources, including external data services
• Demonstrated experience in providing reference services, research assistance, library instruction and outreach
• Knowledge of data analytics, data analysis and digital fluency
• Knowledge of research methodologies and conduct of systematic and literature reviews
• Basic knowledge and understanding of copyright legislation as it applies to libraries, education, and educational institutions
• Basic knowledge of various models related to service and resource provision
• Excellent communication skills and a strong service-orientation
• Good interpersonal and collaboration skills
• Good organizational and time management skills
• Good project management experience
• Able to work independently as well as in a team
• Able to change, adapt and thrive in rapidly changing, complex and ambiguous environments
• Initiative to learn and gain new knowledge and skills
• Broad interests and a strong sense of curiosity

To apply, please submit application, resume and cover letter here. We regret that only shortlisted candidates will be notified.

Library Applications Specialist

The Office of Information, Knowledge and Library Services (OIKLS) is seeking a Library Applications Specialist for our Digital Technology and Analytics Team. We are looking for a candidate who has technical knowledge and passion to manage library systems, develop and optimize a suite of modules and applications and manage integration requirements with the university enterprise systems in partnership with the various library teams and stakeholders. These systems are essential to provide the platform for library to continually review and reframe its workflow, operations and services that support the evolving learning, teaching and research needs of the NTU community.

Responsibilities:

• Manage the configurations of an integrated suite of library enterprise SaaS systems which include Alma, Primo, Leganto, RemoteXs and Lean Library.
• Manage the configurations and integration of library systems with library-specific hardware as well as integrations with NTU enterprise systems and initiatives.
• Engage library teams to review usage and determine feasibility of new features so as to continually improve and to optimize technologies.
• Provide troubleshooting support for library systems and answer related queries.
• Provide training to build staff awareness and confidence in using library applications, tools, equipment, and their new features.
• Create and maintain policy and procedure documentation for library systems and applications.
• Support the team in fulfilling service requests and managing incidents across all platforms, tools and equipment.
• Coordinate and manage special projects assigned.

Requirements:

• A recognised master’s degree or Master’s in Library and Information Science (MLIS) is preferred.
• Bachelor’s degree in Information Systems/Technology, Computer Science, Systems Engineering, or related discipline from a recognized university.
• At least 1-2 years of working experience is preferred. Fresh graduates are also welcome to apply.
• Knowledge of application administration, web technologies and vendor management.
• Basic knowledge in system administration, databases, networks and IT security.
• Experience with SaaS or library technology solutions is an advantage.
• Experience in facilitation and documentation of technical and end-user requirements, requirement specifications and business cases.
• Passion for library technological advancements and digital transformation.
• Excellent analytical and problem-solving skills.
• Excellent verbal and written communication skills, including an ability to explain complex technology to non-technical users.
• Service-oriented with effective interpersonal skills to develop good working relations among peers, colleagues, and stakeholders.
• Strong project management skills to drive results.
• Good time management skill and ability to prioritize work well.
• Ability to work under tight deadlines and constraints.
• Flexible and adaptable to changes.

To apply, please submit application, resume and cover letter here. We regret that only shortlisted candidates will be notified.

Assistant Librarian / Librarian, Open Science and Research Team (Temp Contract)

The Office of Information, Knowledge and Library Services (OIKLS) is looking for a highly motivated individual who has the relevant skill sets and experience to provide citation report services to NTU faculty members. NTU faculty members are required to include citation reports as part of their dossier submission for promotion and tenure purposes.

Responsibilities:

• Provide one-to-one consultation to faculty members who may need additional help in generating their citation reports and update end-user guidance materials to improve user experience
• Explore the use of available tools to make the generation of citation reports more efficient.
• Support the Open Science and Research Services Team in open science data analysis projects and activities.
  

Requirements:

• A recognised Masters or Master’s in Library and Information Science is preferred.
• At least 2-3 years of experience working in a library/research setting will be very useful.
• Familiarity with scholarly communication, ethical, legal and policy issues in research, and research data management will be an advantage.
• Experience in developing and delivering instruction in an academic setting will be useful.
• Knowledge of open-source software, workflows, and collaborative platforms such as GitHub, open lab notebooks, open-source, open science tools, Open Science Framework, research data repositories will be an added advantage.
• Familiarity with various metadata formats e.g., JSON, XML, and metadata standards for managing research data.
• Ability to collaborate effectively with peers, colleagues, and stakeholders.
• Good organizational skills and the ability to manage and prioritize multiple projects simultaneously in a timely manner in a fast-paced environment.

For enquiries, please contact Goh Su Nee.

Senior Executive, Library

The Office of Information, Knowledge and Library Services (OIKLS) is looking for a service-oriented staff for the Library User Services and Spaces Team. The incumbent will support library operations and help identify areas for improvements so that innovative projects can be implemented to transform library service delivery to better meet the needs of its users.

This frontline role requires the staff to be both service and growth oriented with excellent interpersonal skills. Experience in a large service-oriented organization is preferred. The staff should be a team player, require minimal supervision and take pride in suggesting changes for process improvement or service delivery enhancements. The ability to learn and master operations of library IT systems (e.g., Alma) is also critical to implementing process improvements.

Responsibilities:

• Assist to review, improve and streamline operational processes at the libraries with technology and to assist in change management and implementation for users when new services are launched.
• Provide support to generate data and relevant reports from the library system for decision making by the management team.
• Consistently upkeep and enforce the Service Standards set by the Library and recommend improvements.
• Attend to a range of enquiries and feedback from user and assist in the use of library resources and facilities.
• Administer access to course reserves in support of teaching and learning, including the overseeing the operations to process, track, and re-shelve reserves in a timely manner.
• Ensure the maintenance of the libraries including basic troubleshooting of equipment and working condition of library facilities.
• Train, manage, and participate in the assessment of a pool of Student Assistants.
• Perform office administrative work which may include (but is not limited to) rostering of staff and Student Assistants, updating of statistics, budget tracking, procurement etc.

Requirements:

• Diploma, or equivalent, preferably in library and information science or service-oriented fields.
• At least 3 years of working experience in libraries or service-oriented organisations.
• Familiarity with library management systems (e.g., Alma) would be beneficial.
• Must be service or user-oriented.
• Excellent interpersonal skills, able to engage and communicate with a wide range of users and through different mediums including face to face, written, email and telephone.
• Excellent time management skills.
• Requires minimal supervision.
• Able to work well in a team.
• Reliable, flexible, and enthusiastic.
• Take initiative to suggest and create improvements in work.
• Excellent IT skills and ability to master new IT applications quickly.
• Proficient in using MS Office tools.

To apply, please submit application, resume and cover letter here. We regret that only shortlisted candidates will be notified.