About NTU Library

Statistical Profile for Library Spaces (2020)

Statistical Profile for Library Resources (AY18/19)

Senior Librarian, Open Science and Research Services

The Office of Information, Knowledge, and Library Services (OIKLS) invites applications for the position of Senior Librarian, Open Science and Research Services. The job holder will provide research services to support NTU researchers in the monitoring and reporting of their research impact and also proactively engage stakeholders to identify opportunities to help NTU research community reap benefits of leveraging open science, research data management and research visibility.

Responsibilities:

• Collaborate with NTU stakeholders to generate and analyse publications data that are useful for research and education drivers.
• Provide consultation and instructional services to faculty and early career researchers on using the various databases to search and monitor their individual research impact indicators.
• Develop and maintain resources, guides, and documentation related to research metrics, impact assessment methodologies, and responsible research evaluation.
• Implement automated mechanisms and data workflows to query databases to extract and manipulate publications and research impact metrics data.
• Provide consultation, instruction and self-help materials to NTU faculty, research staff and students on the use of tools for data anaylsis and visualisation of publications and research impact metrics.
• Collaborate with researchers, the university and library’s communications teams, and other stakeholders to identify and communicate key research achievements to diverse audiences using various communications channels.
• Implement a research visibility strategy that incorporates the optimal use of researcher profiles, identifiers and benchmarking metrics.
• Manage and provide consultation to authors in selecting reputable journals for publishing their works.
• Manage and provide guidance to researchers in leveraging open science and research data management tools to improve the reproducibility of their research processes.
• Facilitate open access publishing processes to aid researchers in identifying financial support for Article Processing Charges (APCs)

Requirements:

• A Master’s Degree in Library and Information Science (MLIS) or equivalent is an advantage.
• Minimum of 7 years of experience in academic libraries or in providing research support services within a university library or a research setting is preferred.
• Ability to independently provide consultations and trainings for researchers, offering guidance on research impact metrics and indicators data extraction and reports, use of open science tools, publication and research visibility strategies.
• IT skills such as Python, Excel, VBA, SQL, JavaScript for purpose of using APIs; skilled in parsing and manipulating data in different formats (e.g., JSON, XML, CSV).
• Excellent analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Service-oriented with effective interpersonal skills to develop good working relations among peers, colleagues, and stakeholders.
• Strong project management skills to drive results.
• Agile and ability to work under tight deadlines and constraints.

To apply, please submit application, resume and cover letter here. We regret that only shortlisted candidates will be notified.

Librarian/Senior Librarian (Resources, Discovery & Access)

The Office of Information, Knowledge and Library Services (OIKLS) provides seamless access to information and services to support the learning, teaching and research needs of the NTU community. The Resources, Discovery and Access Team is seeking Librarian / Senior Librarian to plan, manage and supervise acquisitions-related operations, subscriptions and renewals of e-resources, coordinate the procurement and access to all library resources to enable the NTU community to find, identify, and access these materials systematically and effectively in support of their learning, teaching and research needs.

Responsibilities:

• Plan, review and work with publishers/vendors on database renewals to provide updated and uninterrupted access to resources for faculty, researchers and students.
• Manage and execute current collections reviews, renewals and subscriptions to relevant new resources.
• Manage single title book purchases to meet the teaching and learning needs of faculty and students.
• Review and execute the one-time purchases of new eBooks or eBook collections when budget surplus is available to boost our collections with new resources.
• Oversee the deliverables and service standards of an existing technical services sub-contract project.
• Review and monitor the updates of the financial details of each database renewal to ensure an accurate and timely budget information for decision making.
• Analyze the acquisitions report from the Library Management system and prepare report to facilitate Team Lead on budget planning and allocation for different material types.
• Manage and engage vendors or publishers to foster long-term partnerships and for enhanced work efficiency.
• Review and manage with other library teams on budget planning and control of resources, discovery issues, and for resource promotion or end user training.
• Assess donation requests and accept according to Library’s policies and procedures.

Requirements:

• A recognized Bachelor’s degree (in any field).
• Working experience with demonstrated ability in business, finance or customer service.
• Minimum 5 years of experience working with library collections, vendors and materials budgets in an academic or research library is preferred.
• Supervisory experience and demonstrated ability to manage staff.
• Understanding of academic library resources and research methodologies.
• Knowledge of collection development principles and practices.
• Knowledge of fund accounting and library budgeting practices.
• Excellent communication skills and a strong service-orientation.
• Good interpersonal and collaboration skills.
• Good organizational and time management skills.
• Ability to manage projects and multitask.
• Able to work effectively and independently on his/her own as well as in a team.
• Initiative to learn and gain new knowledge and skills.
• Wide interests and a strong sense of curiosity.
• Able to change, adapt and thrive in a rapidly changing environment.

To apply, please submit application, resume and cover letter here. We regret that only shortlisted candidates will be notified.

Librarian/Senior Librarian, Academic Engagement

The Office of Information, Knowledge and Library Services (OIKLS), Nanyang Technological University (Singapore) invites applications for the position of Librarian / Senior Librarian in the Academic Engagement Team. We are looking for an individual with working experience in managing a centralized enquiry system and implementing library-faculty engagement activities and services, as well as experience in providing copyright advisories and systematic literature search services for different types of reviews.

The successful candidate will work closely with the Team to provide general research and systematic search consultations, copyright advisories, as well as implement faculty engagement programmes. This position will have a supervisory role and report to the Team Lead of Academic Engagement in OIKLS.

Responsibilities:

• Plan, review and manage the Central Enquiry Management System (CEMS) and enhancements with stakeholders.
• Administer, assess and use analytics to review user needs and feedback on library services, resources and systems, formulate the findings and communicate recommended actions to internal stakeholders and management.
• Manage the reference and research consultation (in-person/remotely) service to provide effective access to relevant information and library resources.
• Administer and provide advice and consultation on literature reviews and systematic search strategies for research.
• Collaborate and build relationships with faculty members to integrate library resources and services into their teaching and research.
• Facilitate discussions with faculty and college/school administrators on new library initiatives, library collections and services.
• Organize and conduct library orientation sessions for new faculty and new research staff.
• Lead in library projects.

Requirements:

• A recognized MSc in Information Studies (MLIS or equivalent) is preferred.
• A recognized Bachelor’s degree in any field.
• A minimum of 5 years of professional working experience in academic, research or special libraries.
• Excellent communication skills and a strong service-orientation.
• Good organizational and time management skills.
• Able to work independently as well as in a team.

To apply, please submit application, resume and cover letter here. We regret that only shortlisted candidates will be notified.

Librarian, Research Data Specialist

We invite applications for the position of Research Data Specialist in our Institutional Repositories Team in the Office of Information, Knowledge and Library Services (OIKLS), Nanyang Technological University (Singapore). We are looking for an individual with exposure to administering web applications and keen to learn more on research data curation and archival in an academic setting.

The successful candidate will work closely with the Team, to provide services that include repository application management and advocacy for researchers on data curation, data sharing, and metadata standards. This position will report to the Team Lead of Institutional Repositories in OIKLS.

Responsibilities:

• Provide dataset and metadata curation for deposited datasets.
• Engage and advise depositors in enhancement of metadata and appropriateness of data sharing
• Perform enhancements, upgrades, maintenance, and troubleshooting for research data repository application
• Liaise with the application community and implement/advocate the use of best practices and standards that accompany the application’s upgrade
• Document processes, settings, and configuration changes of the application
• Conduct workshops for researchers on institutional repositories related topics
• Assist in institutional repositories and open access related roadshow talks, workshops, seminars, and other events
• Involve in library-related projects and other ad-hoc duties

Requirements:

• Master’s degree (MLIS or equivalent) is preferred.
• 3-5 years professional experience in research data management, research data analysis or related area.
• Experience in basic system administration, ideally in the context of web applications.
• Working knowledge of admin APIs, bash and Python scripts, database schemas, HTTPD, Java and application logs.
• Experience in conducting training and providing outreach services.
• Exposure to institutional repository services or research data management.
• Be comfortable to work within an academic library environment with a diverse population of colleagues, faculty, staff, and students.
• Take ownership of tasks and good time management.
• Self-motivated with independent learning skills and desire for continual life-long learning.
• Proactive, flexible and comfortable with complexity and ambiguity.
• Excellent communication and writing skills.
• Knowledge of repository metadata as well as understanding of metadata fields configuration.
• Understanding of cybersecurity issues, database tuning and database security.
• Exposure to advanced system administration (e.g. installing or uninstalling from source).
• Awareness of emerging trends in scholarly communications and research support.

To apply, please submit application, resume and cover letter here. We regret that only shortlisted candidates will be notified.

Assistant Manager, Service Innovation and Excellence

The Office of Information, Knowledge and Library Services (OIKLS) provides seamless access to information and services to support the learning, teaching and research needs of the NTU community. OIKLS seeks a service-oriented, innovative and enthusiastic Assistant Manager to support the team in conceptualizing and executing process improvements projects, manage change communication, and develop and uphold and service excellence standards. The successful applicant will work with different stakeholders across the University in innovation-driven projects with a focus on service excellence.

Responsibilities:

• Oversee service quality standard at Service Desks, main phone line and online Central Enquiry Management system.
• Manage the implementation of newly introduced library operations improvement initiatives at the seven libraries.
• Develop and execute change communication plans for new services.
• Manage the development of publicity materials and events to implement service excellence initiatives to stakeholders.
• Perform data analytics and provide reports on user feedback on the impact of services at the libraries and recommendations on enhancements for an improved user experience.
• Review and assess user feedback, identify areas of concern and track impact of service improvement initiatives.
• Manage and train a team of executive staff and student assistants on new processes for service excellence initiatives.

Requirements:

• A recognised degree in any discipline.
• At least 3 years of experience in library related work.
• Experience in operations, customer service or communications role in academic libraries or large libraries.
• Experience in executing innovation-driven or process improvements projects.
• Experience in developing communication plans or stakeholder management in education industry.
• Service-oriented mindset with focus on customer service.
• Strong communication skills in customer interactions, presentation to stakeholders and training delivery.
• Organised and detail-oriented with ability to analyse processes and identify areas for improvements.
• Experience in Project Management experience will be an advantage.
• Able to work independently and collaboratively in a team.
• Able to adapt and thrive in rapidly changing, complex and ambiguous environments.

To apply, please submit application, resume and cover letter here. We regret that only shortlisted candidates will be notified.

Assistant Manager / Assistant Librarian, Collections Management

The Office of Information, Knowledge, and Library Services (OIKLS) invites applications for the position of Assistant Manager / Assistant Librarian (Collections Management).

The successful candidate will assist the Lead (Resources, Discovery & Access) to manage all operational areas of print resource acquisitions and electronic resource subscriptions in order that library collections remain updated, seamlessly accessible and relevant to the University’s teaching, learning and research goals and aspirations. The incumbent will also assist to develop and implement evidence-based collection assessment practices and methodologies for resource optimisation and budget sustainability.

Responsibilities:

• Assist with the operational acquisition workflow of e-resources including analysing usage, gathering feedback, preparing resource evaluation reports and executing procurement processes.
• Organise vendor/publisher meetings, assess quotations, engage in basic negotiations, review license agreement, collect usage data, and resolve access/payment issues.
• Monitor renewal schedules, payments and expenditures to ensure adequate cashflow, smooth acquisitions and renewals as planned, and to manage end of fiscal year activities.
• Assist with engaging multiple stakeholders such as NSS Finance on best procurement practices, e-resources promotion and feedback for decision making.
• Assist with management of ad-hoc projects to identify new resources, review existing workflows and/or establish new procedures to improve efficiency.
• Perform collection analytics work to assess the value and impact of library collections. This includes understanding relevant data parameters required for data collection, identifying the methods for data collection and analysis, utilising professional tools and services to gather and organise data, analysing data, share findings and proposing follow-up actions.
• Provide training for junior staff on the acquisition and subscription workflows to ensure efficient operations and undisrupted timely user access to resources.

Requirements:

• A recognised bachelor’s degree (in any field).
• Minimum 3 years of relevant work experience and demonstrated ability in business, finance or procurement.
• Work experience with library collection acquisitions, e-resource subscriptions, data analytics tools, scholarly publishing markets or open access will be advantageous.
• Strong planning and organisation skills with attention to details.
• Excellent written and oral communication skills.
• Strong service mindset.
• Strong working knowledge and experience in Microsoft software applications, especially Excel.
• Team player with good interpersonal skills and able to collaborate effectively with users, colleagues and other internal and external stakeholders.
• Adaptable to change, willing to continuously learn and keep abreast of emerging practices and technologies.

To apply, please submit application, resume and cover letter here. We regret that only shortlisted candidates will be notified.