NTU Student Insurances 


 Starting 1 July 2024, AIA Singapore Pte Ltd will be the new provider for NTU’s student Group Personal Accident (GPA) and Group Hospital and Surgical (GHS) Insurance. You will be able to find out more about the new coverages here from 1 July 2024.

You will receive a welcome email from AIA in July 2024. Please follow the instructions to register for an account.

For claims incurred from 1 July 2024 onwards, you can submit your medical expenses for reimbursement via the AIA portal after completing your AIA enrolment registration.

For claims incurred in or before June 2024, please click here for more details on the submission process.

All FULL-TIME NTU matriculated Undergraduate, Graduate and Non-graduating students are required to be insured under the university’s insurance schemes. The schemes ensure students are covered with basic medical and personal accident insurance coverage.

The insurance premiums are incorporated within the Health Services Fee that is part of the miscellaneous fee payable to NTU. The insurance coverage commences upon start of the academic year. 

The insurance coverage will end under any of the following conditions:

•   Leave of Absence (LOA).
•   Overseas Study Leave (OSL).
•   Conversion of student status from full-time to part-time.
•   Withdrawal/Termination from course.
•   Completion of studies:
-          Upon being conferred (for Undergraduate and Graduate students).
-          Upon expiry or cancellation of Student Pass (Exchange students).
•    Exhaustion of the insurance coverage limit during the policy year.
•    Apply to opt out (for eligible group of students and schemes).
•    Outstanding fees (Health Services Fee inclusive).
•    Secure employment, surrender Student's Pass and leave the university

Advisory from Office of Health and Safety :

  • Please file an incident report for any campus related, lab related, office related incidents or accidents which happened during fieldwork, research, internship and / or injuries sustained from University-sanctioned sports activities.     
  • Some examples on the types of incidents which are reportable are in the List of Reportable Safety Health Incidents as reference.
  • The link to file an incident report is provided below:
  • https://ntu.synergilife.dnv.com/

Students wish to extend coverage for their dependents will be subjected to Medical Underwriting and additional premium. 

You can reach us at Ask One Stop or contact 6790 6823/ 6592 3626.



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