Medical Scheme


Medical Scheme

  • Full-time matriculated students are eligible for this scheme.
  • Coverage details here.
  • For medical consultation at the following clinics, please bring along:
    • Student’s Matriculation Card for consultation at Fullerton Health Clinics, or
    • Referral letter (from Fullerton Health@NTU clinic) for Specialist Outpatient Clinics (SOCs) at any Government Restructured Hospitals.

You may book the following appointments by accessing Fullerton’s (NTU) Online Queue System or scan the QR code below.

  1. Advance appointment bookings for GP consultation
  2. Same-day appointment bookings for GP consultation
  3. Same-day online queue for walk-in GP consultations – Users will be prompted to go to the clinic for registration, just before your GP consultation.


Fullerton Health Clinics

NTU Students can go to any of these 5 clinics.
Fullerton Health@NTU
University Health Services Building
36 Nanyang Avenue
Singapore 639801 ​​[Map]
Tel: 6793​ 6828

Mon to Fri: 8.30am - 9pm
Sat: 9.30am - 12pm
Sun & PH: Closed
 *Last registration - 30 mins before closing

Shenton Way
78 Shenton Way #04-01, Singapore 079120
Jurong Point
1 Jurong West Central 2, #B1-A19B, Jurong Point Centre 
Singapore 648886


Ngee Ann City
391B Orchard Road, #25-07, Ngee Ann City Tower B, Singapore 238874

Marina Bay Financial Centre
10 Marina Boulevard, #01-03 Tower 2, Marina Bay Financial Centre, Singapore 018981 


Claim matters

Subsidised Consultation Fees at Fullerton Health @ NTU

Claimants pay at $3 per visit (inclusive of GST) up to 10 visits per academic year. The $3 fee is waived from the 11th visit onwards in the same academic year. The $3.00 covers for standard medication.

Non-standard drugs and treatments will be charged at cost.

You may request for standard medication, where available, for your treatment. Examples of standard medication are paracetamol, chlorpheniramine, amoxycillin, erythromycin, metoclopramide and activated charcoal tablets.
Check your invoice and medication stated on the itemised invoice carefully at the dispensary. There will be no refund or return of medication. 
Other medical reimbursements
For medical claim reimbursement under the Medical Scheme, please go to the Fullerton Health@NTU clinic to fill up a claim form at the reception. 
Bring along the original medical bill to seek reimbursement within 2 months of the date of the bill/receipt.
Fullerton Health @ NTU clinic will reimburse for medical expenses of specialist outpatient clinic (SOC) referrals that have been made only by Fullerton Health clinics, or by the government polyclinics, and only when the referral is deemed necessary by Fullerton Health @ NTU.

Medical expenses for referrals made at the student’s request will not be reimbursed.

Specialist Outpatient Clinics (SOCs) at any Government Restructured Hospitals.

Medical expenses incurred in the non-subsidised specialist outpatient clinics of government restructured hospitals are reimbursable only at prorated Class B2 rates.

The list of Government Restructured Hospitals include:

- Alexandra Hospital
- Changi General Hospital
- Khoo Teck Puat Hospital
- National University Hospital
- Ng Teng Fong General Hospital
- Sengkang General Hospital
- Singapore General Hospital
- Tan Tock Seng Hospital

Please note that there are only 2 categories of patients at the Specialist Outpatient Clinics at government restructured hospitals – subsidized class and private paying class.

Subsidized patients apply only to Singapore citizens and permanent residents (PRs) that are referred through the government polyclinics.  Non-Singapore citizens and non-Singapore PRs will be categorized as private paying class patients even if referred through government polyclinics.

All patients, if referred to the SOCs of government restructured hospitals by private clinics will be classified as private class paying patients. Fullerton Health clinics are private clinics, and referrals to the SOCs of government restructured hospitals made by Fullerton Health clinics will also be considered as private paying class.

Singapore citizens and permanent residents who wish to be referred to the SOCs of government restructured hospitals as subsidized patients are advised to seek their referrals from a government polyclinic.

Full-time international students who are not eligible for subsidized class treatment at the government restructured hospitals may seek reimbursement from the Group Hospitalization and Surgical Insurance (if eligible) for their hospital expenses, only if referred by the Fullerton Health @ NTU campus clinic.



General enquiries on insurance matters

NTU student: Submit your queries through Ask One Stop

NIE students: Email to [email protected]