How to apply

Undergraduate Freshmen Hall Application for Academic Year 2025-26

Eligibility & Key Dates*

 NTUNIE
Eligibility

All full-time NTU undergraduates matriculating in AY2025/26, including students from:

  • NIE’s Sports Science & Management programme
  • Bachelor of Arts (Academic Discipline & Education)
  • Bachelor of Science (Academic Discipline & Education)
  • Direct entry to Yr 2 of Bachelor of Arts

Full-time NIE student-teachers matriculating in AY2025-26, who are from the following programmes:

  • Diploma in Education
  • Diploma in School Counselling
  • Diploma in Special Education (Special Education Needs Officer)
  • Postgraduate Diploma in Education

Application Period
2 June 2025, 9am - 

23 June 2025, 5pm 

Click here to apply

16 July 2025, 9 am - 

22 July 2025, 5 pm

Click here to apply

Release of Outcome
(via email)
From 17 July 2025 onwardsFrom 30 July 2025 onwards
Check-in Dates 

From 21 July 2025 onwards for Foreigners

From 24 July 2025 onwards for Singapore Citizens & Permanent Residents

From 30 July 2025 onwards
Hall Acceptance Fee Payment

Advance payment of two months’ hall rental fees (depending on your hall and room type) when accepting your hall offer.

* Unless otherwise stated, dates and times are in the Singapore time zone (SGT) 
and fees are in Singapore dollars (SGD).


Important Notes

Important Notes:

  • To apply, you must accept your offer of admission electronically and activate your NTU Network Account (username@e.ntu.edu.sg). You will only be able to apply for hall accommodation at least 2 days after you have activated your NTU Network Account. NIE freshmen must be e-matriculated before they can activate their NTU Network Account.
  • Should you be experiencing login issues to the Student Housing Portal after your network account has been activated for more than 3 working days, please contact us via Ask Campus Housing for assistance.
  • A hall application fee of $27.25 (inclusive of prevailing GST) must be paid through the Student Housing Portal before the submitted application is considered complete and valid. The hall application fee is non-refundable.
  • Applications are not processed on a first-come, first-served basis. Late applications will not be accepted. 
    • Applicants may indicate a preferred room type when applying for hall stay, and the assignment of hall and room type is subject to availability.
    • For twin-sharing room applicants: You can indicate your preferred roommate in your application. This should either be a freshman of the same gender or your sibling of the same gender, who is currently a senior student at NTU.

    NTU FRESHMEN GUIDE

    The freshmen guide is an information guide to assist you with the process of administrative procedures to complete your enrolment.  Information on application for student housing can be found here.

    For more information, please refer to:

    NTU Freshmen Guide

    Frequently Asked Questions

     


     

    FAQs for Undergraduate (Freshmen) Hall Allocation for Academic Year 2025-26

    1. How are hall places assigned?

      Residential hall places and room type are randomly assigned by computer ballot. Depending on room availability, not all applicants may get their preferred room type.

      Accepting the hall offer

    2. I have been offered a place in hall. How do I accept the offer

      Please accept the offer via the Student Housing Portal and proceed to pay the Hall Acceptance Fee. This fee must be promptly paid by the deadline stated in your housing offer for your acceptance to be confirmed. 

      When making payment, please ensure that you enter the correct payment amount and Reference/Payment ID from the Flywire payment screen (e.g. NZS12345678), so that your payment can be verified.

    3. Why do I need to pay the Hall Acceptance Fee?

      The Hall Acceptance Fee is an advance payment for two months of rent for your assigned Hall and room type. This fee must be promptly paid by the deadline stated in your housing offer for your acceptance to be confirmed.

      This fee will be used to offset your hall fees for Semester 1. The fee will not be refunded if you do not check in to the hall by the deadline stated in your hall offer, or if you stay in the hall for less than two months.

    4. I missed the deadline to pay the Hall Acceptance Fee. What should I do now?

      The hall offer will automatically lapse and go to another student if the Hall Acceptance Fee is not paid by the stated deadline.

    5. I was offered a place in hall but did not get paired with my preferred roommate. Why is this so? 

      Roommate pairings depend on the availability of double rooms. Even if both applicants are offered hall places, preferred roommates may not be paired together if no double rooms are available.

      Changes in period of hall stay

    6. Can I still withdraw from hall at the end of Semester 1, even if I successfully applied to stay for one full Academic Year?

      Students who successfully applied for a full year’s hall stay but decide not to continue in Semester 2 due to urgent or extenuating circumstances, can apply to withdraw early only in October each year. Please look out for OCH’s circular then. If approved by OCH, you will not need to pay the Semester 2 hall fees. However, you will not be eligible to re-apply for hall stay in Semester 2 if you change your mind later on.

    7. I was only successful in applying to stay in hall for Semester 1. Can I request to continue my stay in Semester 2?

      If you were successful for Semester 1 hall stay only, and would like to continue your stay in Semester 2, you can apply to OCH for an extension of stay only in October each year. Please look out for OCH’s circular then.

      Requesting for change in hall or room

    8. I was offered a hall place. How can I request for a change of hall or room?

      You must first accept the hall offer and pay the Hall Acceptance Fee before your request to change hall or room can be reviewed.

      Students with extenuating situations can submit a request to change their Hall or room via OneStop@SAC by providing recent and applicable documentary proof in a single request. Each request will be reviewed on a case-by-case basis. If you submit multiple requests, only the first one will be considered. All subsequent requests will be cancelled.

       If your request is successful, a $100 administrative fee will apply. This fee will be waived if you are on financial aid or have physical mobility issues.

      Requests for mutual room swaps are non-chargeable. You will need to find another hall resident of the same gender who is willing to swap with you. 

    9. How are hall or room change requests processed?

      Requests are not processed on a first come, first served basis. The processing time varies, as all requests depend on room availability, which is only known after others have withdrawn or rejected their hall offers. Applicants may not necessarily be offered their preferred Hall or room type.

      For mutual room swaps of the same gender, both of you must submit your own hall room change request and clearly state the full name of the other person in your request. Once your rooms are changed, the re-assigned Hall or room will be final.

    10. I’ve submitted my hall or room change request. What should I do in the meantime?  

      Until you are informed that your hall or room change request has been approved, you should still check in to the assigned hall and room stated in your hall offer letter.

      Collection of hall room keys

    11. I missed collecting my room keys by the stipulated deadline. What should I do now?

      If you do not collect your room keys by the stipulated date in your hall offer letter, the hall offer will automatically lapse and go to another student. There will be no refund of your Hall Acceptance Fee.

    12. How do I collect my room keys?

      Room key collection and hall check-in are strictly by appointment only.  Once you have accepted the hall offer and paid the Hall Acceptance Fee*, you will receive an email with instructions on how to book your check-in appointment.  will receive an email with instructions on how to book your check-in appointment. You may collect the room keys in person or authorise your family member or friend to do it for you.

      Each resident may only book one time slot to check in and collect their own Hall room key. To ensure fairness for all residents, only your first booked time slot will be confirmed. Any additional bookings will be cancelled. A confirmation email will be sent to your NTU email account, so please check your account regularly.

      For your check-in appointment, please bring along your appointment confirmation email, your photo identification (such as identity card or passport) and the Hall Acceptance Fee payment receipt for verification.

      If your authorised proxy had collected your room keys for you, you must go to your assigned Hall Admin Office the next working day to complete your check-in.

      **Waived for scholarship holders

      Rejecting hall offer

    13. I have made alternative housing arrangements and no longer require on-campus accommodation. Can I withdraw my hall application?

      You can submit your withdrawal request via Ask Campus Housing, by selecting “Hall Application/Allocation Enquiries”. Once submitted, your withdrawal is considered final and irreversible. The hall application fee is non-refundable.

    14. I’ve changed my mind about staying on campus. How do I reject the hall offer?

      Please login to the Student Housing Portal from 17 to 23 July 2025 to reject the hall offer.

      Once submitted, your rejected hall offer is considered final and irreversible. The hall application fee is non-refundable. You will only be able to apply for the Semester 2 hall application exercise if rooms are available.

      Payment of hall fees

    15. How are hall fees charged and when do I need to make payment for them?

      Hall fees are charged by semester. The Hall Acceptance Fee will cover your first two months of hall stay. For your first month of stay, daily rates will apply from your check-in date to the last day of that month. After that, the monthly rental rate will apply.

      You will receive a bill for the rest of your Semester 1 stay in September 2025, and the Semester 2 bill in January/February 2026. Hall fee payments can be made through the Student Housing Portal – please click on the "Account" tab and make your payment using Flywire’s e-payment modes.

    16. Are there financial assistance schemes available?

    Financial assistance schemes are available for eligible undergraduates who are facing difficulties with their living expenses. Please refer to the various financial assistance schemes or apply for assistance under the NTU Priorities Fund.

     

    For further queries, please use our Lyon Student Housing chatbotfor assistance or
    contact us via
    Ask Campus Housing.

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