Campus Bus Shuttle

Navigate our campus with the all-new NTU Omnibus app! NTU Omnibus app icon_w logo

Track buses in real time
Get timely bus service updates
Check occupancy on the next bus
Search for bus stops and routes

Watch this video for a quick overview of the app:

Download the NTU Omnibus app today!

iOS users

Android users

App user guide

Campus Internal Shuttle Routes

Three Shuttle Bus Routes serve the campus.

Campus Loop - Blue (CL-B) & Campus Loop - Red (CL-R) circle the campus.

Campus Rider (CR) ventures off-campus to and from Pioneer MRT station. On weekends and holidays, Campus Rider becomes Campus Weekend Rider (CWR) with an extended route.

Campus Loop - Blue (CL-B)

First bus will commence service from opp. Hall 11 at 0800hr.

Route	First Bus Arrival Time ^*
Opp. Hall 11	0800hr
Nanyang Heights (opp. Hall 8)	0803hr
Hall 6	0806hr
Opp. Hall 4	0809hr
Opp. Yunnan Garden	0811hr
Opp. SPMS	0813hr
Opp. WKWSCI	0815hr
Opp. CEE	0817hr
NIE Blk 2 (opp. LWN Library)	0818hr
Opp. Hall 16	0820hr
Opp. Hall 14	0822hr
Opp NY Cres Halls (Nanyang Crescent Halls)	0824hr

^* Subject to change depending on traffic and weather conditions

	Op hours (hrs)	Freq (mins)
Mon - Fri	0800 - 1030 1030 - 1200 1200 - 1300 1300 - 2100 2100 - 2300	5 - 6 10 - 13 5 - 6 10 - 13 18 - 20
Sat, Sun & Pub Holidays	0800 - 2300	20 - 25

Campus Loop - Red (CL-R)

First bus will commence service from Hall 11 Blk 55 at 0800hr.

Bus Stop	First Bus Arrival Time^*
Hall 11 Blk 55	0800hr
Nanyang Crescent Halls	0801hr
Hall 12	0804hr
Lee Wee Nam Library (opp. NIE Blk 2)	0807hr
Sch of Biological Sciences (SBS)	0809hr
WKWSCI	0811hr
SPMS	0813hr
Gaia	0815hr
Hall 4	0817hr
Hall 1 (Blk 18)	0818hr
Hall 2	0820hr
Hall 8 & 9	0822hr
Hall 11	0824hr

^* Subject to change depending on traffic and weather conditions

	Op hours (hrs)	Freq (mins)
Mon - Fri	0800 - 1030 1030 - 1200 1200 - 1300 1300 - 2100 2100 - 2300	5 - 6 10 - 13 5 - 6 10 - 13 18 - 20
Sat, Sun & Pub Holidays	0800 - 2300	20 - 25

Campus Rider - Green (CR)

First bus will commence service from Pioneer MRT Station at 0730hr (Mon - Fri).

Bus Stop	First Bus Arrival Time^*
Pioneer Stn Exit B (Blk 649A)	0730hr
Hall 1	0738hr
Hall 2	0742hr
Uni Health Service	0745hr
TCT-LT	0747hr
Opp. Hall 2	0750hr
Pioneer Stn Exit B	0800hr

^* Subject to change depending on traffic and weather conditions

	Op hours (hrs)	Freq (mins)
Mon - Fri	0730 - 1030 1030 - 1700 1700 - 1900 1900 - 2300	5 - 7 10 - 15 5 - 7 10 - 15

Campus Weekend Rider - Brown (CWR)

First bus will commence service from Pioneer MRT Station at 0730hr (Sat, Sun & PH).

Bus Stop	First Bus Arrival Time^*
Pioneer Stn Exit B (Blk 649A)	0730hr
Hall 1	0740hr
Hall 2	0741hr
Uni Health Service	0743hr
TCT-LT	0744hr
Sch of ADM (opp. Hall 8)	0746hr
Lee Wee Nam Lib (opp. NIE Blk 2)	0747hr
Sch of CEE (N2)	0748hr
Sch of Biological Sciences (SBS)	0749hr
WKWSCI	0750hr
SPMS	0751hr
Gaia	0751hr
Hall 4	0752hr
Hall 5	0753hr
Pioneer Stn Exit B (Blk 649A)	0759hr

^* Subject to change depending on traffic and weather conditions

	Op hours (hrs)	Freq (mins)
Sat, Sun & Pub Holidays	0730 - 1030 1030 - 1900 1900 - 2030 2030 - 2300	15 - 20 20 - 25 15 - 20 20 - 25

NTU-LKC Inter-Campus Shuttle Bus Service

Heartland Shuttle From NTU (for Students only)

Heartland Shuttle To NTU (for Students only)

Frequently Asked Questions

General

Why should I move towards the rear of the bus when boarding?

This will allow more passengers to board the bus and shows consideration to other commuters.

Can I board the bus from the back door?

Passengers should always board from the front door and alight from the back. This helps the driver to manage passenger occupancy.

What should I do when the bus is full?

For the safety of all passengers, please do not board and wait for the next bus.
Please use the NTU Omnibus app to check on the arrival time of the next bus.

The bus is moving slowly, why?

The speed of the bus is controlled and regulated to ensure arrival at the bus stops in a timely manner.

Why does more than one bus from the same route arrive at once?

The buses may be ahead or behind schedule because of road or weather conditions. The speed of the bus is continuously monitored, controlled, and regulated to ensure timely arrivals. However, this is subjected to weather and road conditions.

How are the new buses different from before?

The new bus fleet is fully electric. Commuters can expect quieter rides (<70dB) and with lower carbon emissions.

Can I eat and/or drink in the bus?

Please do not eat, drink, or litter in the bus. Kindly exercise caution if you need to bring food or drinks on board. Please help to preserve a clean and pleasant environment for the comfort of all passengers.

Are pets allowed on the bus?

No pets aside from guide dogs are allowed on the bus.

Are Personal Mobility Devices (PMD), foldable bicycles and prams allowed on the bus?

Yes, they are allowed on the bus but subjected to space availability. Commuters should also adhere to the following rules:

Cover dirty wheels
Fold bicycles
Fold pram or stroller if not in use
Fold and switch off the PMD

The bus driver does not wait even though he saw me trying to catch the bus. Why?

The bus may already be fully occupied. For your safety, please do not run after the bus after it has driven off.

How will bus punctuality be ensured?

The speed of the bus is continuously monitored, controlled, and regulated to ensure timely arrivals. However, this is subjected to weather and road conditions.

How can I find out about the bus arrival information? / How can I find out about seating availability?

Commuters may use the new NTU Omnibus mobile app to check on arrival and seating information of buses servicing the routes.

Will the bus termination point be displayed on the buses?

Yes, the bus termination points are to be displayed on the bus.

Who should I contact regarding the NTU campus shuttle bus service?

For feedback on the bus service, please use the feedback function in the NTU Omnibus app to share your suggestions.

For other enquiries or feedback, please contact the Office of Commercial & Auxiliary Services (Transportation Admin) at:
Email: shuttlebus@ntu.edu.sgp

For feedback or lost and found items, please contact us through the NTU Omnibus app or contact ComfortDelGro Bus at:
Hotline: 6552 8747 (Mon to Fri, 8am - 6pm)

NTU Omnibus app

GENERAL

The app crashes. What should I do?

Please restart the app again.

If the issue persists, Report a case for investigation with the information below:

User group, Name, Email and Preferred mode of contact
Query: Other IT Issues

In the Description, please indicate:

NTU OmniBus app
TImestamp
Location
Device type, model
OS version
Screenshot image

How to check my current location?

Please click on "Location" icon at the bottom right of the screen to show the current location. Please make sure to turn on “Allow While Using App” if there is a permission pop-up.

If the issue persists, please go to your phone settings and allow NTU Omnibus to access the Location.

Otherwise, Report a case for investigation with the information below:

User group, Name, Email and Preferred mode of contact
Query: Other IT Issues

In the Description, please indicate:

NTU OmniBus app
TImestamp
location
Device type, model
OS version
Screenshot image

If my phone has been set to a different location other than Singapore, can i download the NTU Omnibus app?

Yes, you may download the NTU Omnibus app, for use within the campus.

SHUTTLE BUS

Why is the Map not loading?

It is likely due to phone memory issue OR the app may not be the latest version. You may try the following:

Check network connection
Restart the App
Download the latest version of the NTU Omnibus app from the App Store or Google Play Store

Why is my current location not showing or moving?

This feature is disabled for privacy purposes. This app does not track user's location.

Please click on the right bottom of the screen to see your current location, as and when you desire so. Please refer to instructions above on checking current user location.

Why is the estimated time of arrival (ETA) unavailable?

ETA engine accuracy is data-driven and will improve after LIVE operations commencement. It may take 2-3 weeks after commencement.

If ETA is still unavailable, please report the issue by tapping on Shuttle and look for the Feedback icon.

Why is there no bus icon shown on the map?

The bus service route may not be in operation hence no bus icon was shown on the map. Please click on Service Details to check the operating hours of the service routes.

INDOOR MAP

How can I search for the location of a Place of Interest (POI) (college/school/building)?

You can either:

Click on the category
Search for POI
Zoom in and select floor to look for POI

Why can't I find my POI?

It could be due to difference in categories. If unsure, please go to the landing page to do a search.

If the POI cannot be found, please Report a case with the POI name and full address, as well as the information below:

User group, Name, Email and Preferred mode of contact
Query: Other IT Issues

In the Description, please indicate:

Indoor map
TImestamp
Location
Device type, model
OS version
Screenshot image

Why can't the map navigate?

The app does not store user's current location. You will need to click on My Position to allow the map to use your location, as stored in your mobile device.

Why is the map navigation not optimised?

The app does not provide alternative routes. It uses a different matrix based on indoor and outdoor algorithms e.g., proximity, current location, nearest POIs. We will continue to improve on it.

Why is the map loading so slowly?

Please check your internet connection and GPS signal.
If still does not work, please report a case with the information below:

User group, Name, Email and Preferred mode of contact
Query: Other IT Issues

In the Description, please indicate:

Indoor map
TImestamp
Location
Device type, model
OS version
Screenshot image

Why is the location inaccurate at times?

This could be the result of weak Wi-Fi signal. The Wi-Fi router could be too far away from your devices or due to physical interferences like thick walls, floors, or other appliances; or too many devices connecting to a network simultaneously. You may wish to move to another location where the network signal is stronger.

Why is the maps performance so slow?

The accuracy and strength of GPS can be affected by walls, buildings and large trees. Crowded areas and poor network connection can also result in a weak GPS signal, hence affecting the maps calculation and navigation performance.

LYON CHAT

I cannot find the content I am looking for in Lyon Chat, what should I do?

Please arrow down the search terms. If the content is still not found, please report a case with requested content information.

User group, Name, Email and Preferred mode of contact
Query: Other IT Issues

In the Description, please indicate:

LyonChat
TImestamp
Location
Device type, model
OS version
Screenshot image

The content in Lyon Chat seems inaccurate?

Please Report a case with the following information:

User group, Name, Email and Preferred mode of contact
Query: Other IT Issues

In the Description, please indicate:

LyonChat
TImestamp
Location
Device type, model
OS version
Screenshot image
The wrong content and the correct content

For enquiries or feedback, please contact the Office of Commercial & Auxiliary Services (Transportation Admin) at:
Email: shuttlebus@ntu.edu.sg

For feedback or lost and found items, please contact us through the NTU Omnibus app or contact ComfortDelGro Bus at:
Hotline: 6552 8747 (Mon to Fri, 8am - 6pm).

While every care is taken to provide the NTU shuttle bus service, NTU disclaims all liability whatsoever, for any loss or damage howsoever caused as a result of any traffic condition, weather condition or any other condition that may affect the shuttle bus services and its frequencies on the campus roads.