MS4012: Quality Control
| Academic Units | 3 |
| Semester | Both |
| Pre-requisite(s) | Nil |
| Co-requisite(s) | Nil |
Course Instructors
Professor Li Shuzhou | Assistant Professor Jie Shen | Mr Raymond Thomas |
Course AIMS
This course is about the modern use of quality management and statistical methods for quality control and improvement. The main objectives are two -fold, firstly, s to introduce statistical theory and methods used in quality control and quality assurance. Secondly, is to bring forth the importance of quality management as an essential part of manufacturing and business competitive strategy.
Intended Learning Outcomes
By the end of this course, you (as a student) would be able to:
- Explain the concepts of probability and basic statistics
- Identify the commonly used distributions and use them to calculate probabilities
- Make statistical estimation of confidence limits and intervals
- Perform suitable hypothesis testing in a practical scenario
- Describe the dynamic of quality management in modern manufacturing and business environment
- Apply quality control techniques creatively to meet both manufacturing and business needs
- Consciously apply the divergent thinking, convergent thinking and decision-making steps in quality analysis.
- Work with specialists of their own discipline and other disciplines as well as leading project teams on quality related matters.
- Arrive at practical solutions to quality problems through proper quality analysis.
Course Content
Concepts of probability and basic statistics (mean, median, variance, percentile, outlier) and discrete (Bernoulli, Binomial, Poisson, Hypergeometric) & continuous (Exponential, Normal, Student’s) probability distributions. Statistical estimation of confidence limits and intervals. Tests of hypothesis. Type - I and II errors. Statistical process control, Basic quality concepts, quality management, quality costs and productivity improvement, and acceptance sampling.
Reading and References
Suggested reading:
- Statistics for Engineers and Scientists, William Navidi, 3rd edition, McGraw-Hill International Edition
- Statistical Quality Control, Douglas Montgomery, 7th edition, John Wiley & Sons, International Student Version
Additional reading:
- Probability and Statistics for Engineers and Scientists, Ronald E. Walpole, Raymond H. Myers,Sharon L. Myers, Keying Ye,9th Edition, Pearson


Mr Raymond Thomas