Organisational Dynamics using Data Analytics

In highly complex, digitalised environments, businesses can face multiple challenges especially when they have simultaneous relationships with other organisations.

For instance, a logistics company maintaining supplier and competitor relationships with both Apple and Samsung, or a firm collaborating with a government agency and University at the same time.

Any of which can impact on a company’s performance and innovation.

To fully comprehend the effects of all of this, advanced modelling and cutting-edge research is required. That’s where ITOM can make a real difference.

Selected Publications

Son, S., Kwon, H.E., Tayi, G.K., and Oh, W. (2020) Impact of Customers’ Digital Banking Adoption on Hidden Defection: A Combined Analytical-Empirical Approach, Journal of Operations Management, 66(4): 418-440.

N. Gong, W.F. Boh, A. Wu and T. Guo, “Leniency Biases in Subjective Performance Evaluation: The Influence of Uncertainty” Forthcoming at Emerging Markets Finance & Trade

S.S. Wong, W.F. Boh and A. Wu, “When Departmental Goals Clash or Coincide: The  Roles of Outgroup Friends and Third Party Friends on Interdepartmental Cooperation” Forthcoming at Journal of Management Studies.

W.F. Boh, G. Huang, and A. Wu (2020), “Ownership Structure and Innovation Performance: The Mediating Mechanism of External Cooperation” Strategic Management Journal, 41(1), 124-151.

Shan W, Keller JW, and Joseph D. Are Men Better Negotiators Everywhere? A Meta-Analytical Review of Gender Difference in Negotiation Performance in Different Cultures. Journal of Organizational Behavior, 2019 (40:6) pp. 415-526.

Adrian Yeow, Sia Siew Kien, Christina Soh, and Cecil Chua, 2018, “Boundary Organization Practices for Collaboration in Enterprise Integration,” Information Systems Research, 29 (1).  

Boh, W.F. and Wong, S.S. 2015 “Managerial Behavior Effects on Subordinates’ Knowledge Sharing: A Multi-Level Analysis” Organizational Behavior and Human Decision Processes, 126(1): 1-17.

Chen C-M, M Delmas, M Lieberman. 2015. Production frontier methodologies and efficiency as a performance measure in strategic management research. Strategic Management Journal 36 (1), 19–36.

Das A, Singh H, and Joseph D. Longitudinal Study of e-Government Maturity. Information and Management, 2017 (54:4) pp. 415-526.

Joseph D, Ang S, and Slaughter S. Turnover or Turnaway? Competing Risks Analysis of Male and Female IT Professionals’ Job Mobility and Relative Pay Gap. Information Systems Research, 2015 (26:1) pp 145-164.