Virgin Active members slam fitness club for 'rude' response over use of CCTV camera
https://www.tnp.sg/news/singapore/virgin-active-members-slam-fitness-club-response-use-cctv-camera
Public relations expert Wong Pei Wen told TNP that Virgin Active, in facing a social media crisis, should have tried to minimise damage by turning it into a dialogue with its members to restore confidence. See detail here