​Those caught in traffic gridlock due to Singapore Marathon road closures deserve better answers

TODAY, 10 Dec

In a commentary, reporter Justin Ong wrote about the recent Standard Chartered Singapore Marathon, and he believes the organisers could have been more forthcoming on what these detailed traffic studies entail and whether they anticipated the gridlock commuters experienced, and if so, what mitigation measures were put in place. Ms Wong Pei Wen, a senior lecturer at the Wee Kim Wee School of Communication and Information, noted that the organisers’ response “had little effect in restoring the trust” of the public. Those who “experienced the pain first-hand” are looking for “acknowledgment and an outcome-based solution”, she said in an email response.