Academic Services

One Stop @ SAC

Request for Letter of Certification



Request for additional transcript

  • NTU
    For NTU Programmes, please click here.
    For enquiries, please email gradcert@ntu.edu.sg or call (65) 6592 2448 / 6790 4704.



Certified true copy of degree certificate

  • NTU
    To certify true copy of your degree certificate, you may bring the original copy of your degree certificate along with the photocopy to NTU One Stop @ SAC for it to be certified as true copy. The address and contact details of One Stop @ SAC can be found here.

    For enquiries, please email gradcert@ntu.edu.sg.

  • NIE
    For NIE Programmes, please click here or send an email to studentservices@nie.edu.sg.



Degree verification (for employers / educational institutions)



OpenCerts Digital Certificates & Transcripts

Digital degree certificate and official transcript that can be verified on OpenCerts platform will be issued to graduates who graduated from Year 2014 onwards via their NTU email account. 

Find out more here. For enquiries, please send an email to gradcert@ntu.edu.sg.



Collection of uncollected graduation documents

The hardcopies of the original degree certificate and official transcript will be retained for a period of five (5) years from the date of graduation.

For collection of uncollected graduation documents within the retention period, please email gradcert@ntu.edu.sg.

Any uncollected graduation document(s) will be destroyed after the retention period.



Mailing of degree certificates

Graduates may request for their degree certificate and official transcript* to be mailed to them after their degree has been conferred.

To opt for mailing, please refer to this page for more information.

* The hardcopies of the original degree certificate and official transcript will be retained for a period of five (5) years from the date of graduation. Any uncollected graduation document(s) will be destroyed after the retention period.



Replacement of degree certificate that is lost or damaged

  • NTU
    For NTU Programmes, please click here.
    For enquiries, please email gradcert@ntu.edu.sg or call (65) 6790 4704.