Group Personal Accident Insurance (GPAI)

Aviva GPAI coverage details are available in the brochure here.

  • Claim Procedure here.

    -         Register your details here if you are first time claimant.

    -         Submit claim within 30 days of the accident through Aviva’s ClaimConnect with the required documents.

    1. Final hospital bills
    2. Pre and post hospitalisation/surgery bills
    3. Medical bills (for Outpatient)
    4. Inpatient Discharge Summary
    5. Referral letter/ A&E Memo
    6. Written test report (MRI,X-Ray), if any
    7. Police Report (for road traffic accident)

    -         Keep original bills for up to 6 months from the date of claim submission as Aviva may request for these documents for verification / audit purposes.

    -         Generally, medical expense claims will be processes within 30 days of receipt of complete claim documents and information.

    -         Claimants will be notified of the claim result by email and SMS. For approved medical expense claims, the reimbursement will be credited to student’s bank account.

ClaimConnect_5 Step
Claim mattersAviva Ltd : +65 6827 7988
General enquiries on GPAINTU student : Submit your queries through Ask One Stop
Tel: +65 67906823
 NIE students: Email to
Tel: +65 67906823