Non-Profits 

NTUC Eldercare - A Social Enterprise for Eldercare Services 

Wee Beng Geok and Priya Subramanian

Case Ref No.: ABCC-2014-012

Pub. Date: APR-2015

Category: Non-Profits

Topic(s): Strategy

Case Length: 27 pages

Abstract: This case examines the operations of a co-operative to explore issues and challenges the co-operative might encounter in developing sustainable business models under the social enterprise framework.

 NTU FACULTY

You can download the inspection copy, teaching note, and supplementary materials (if any) via this link.

 NON-NTU FACULTY

If you wish to purchase this case, its teaching note, and supplementary materials (if any) via one of our distributors, please refer to the following links:

Ivey Publishing

 The Case Centre

Mercy Relief: Organisation and Strategy in a Small Humanitarian Relief Charity 

Wee Beng Geok and Yang Lishan

Case Ref No.: ABCC-2014-006

Pub. Date: MAY-2014

Category: Non-Profits

Topic(s): Strategy

Case Length: 23 pages

Abstract: Mercy Relief, a small disaster relief and sustainable development organisation, was set up as a charity in 2003. In 2013, the charity was faced with a number of organisational challenges. How should it manage its limited resources? What strategies should it adopt to secure the necessary funds, acquire other resources and bolster support from donors?

NTU FACULTY

You can download the inspection copy, teaching note, and supplementary materials (if any) via this link.

NON-NTU FACULTY

If you wish to purchase this case, its teaching note, and supplementary materials (if any) via one of our distributors, please refer to the following links:

Ivey Publishing

The Case Centre

Strategies for Implementing Change – Asian Women's Welfare Association of Singapore

Wee Beng Geok and Yang Lishan

Case Ref No.: ABCC-2013-001

Pub. Date: FEB-2013

Category: Non-Profits

Topic(s): Organisational Behaviour

Case Length: 10 pages

Abstract: Following the Asian Women's Welfare Association's (AWWA's) decision to revamp its organisational structure, Tim Oei, the Chief Executive Officer and his management team had to realign AWWA's staff and the organisation's systems and processes. Major mindset changes were required of AWWA's major stakeholders. 

NTU FACULTY

You can download the inspection copy, teaching note, and supplementary materials (if any) via this link.

NON-NTU FACULTY

If you wish to purchase this case, its teaching note, and supplementary materials (if any) via one of our distributors, please refer to the following links:

Ivey Publishing

 The Case Centre

Reorganising a Voluntary Welfare Organisation – Asian Women's Welfare Association of Singapore

Wee Beng Geok, Ivy Buche and He Tingshan

Case Ref No.: ABCC-2012-006

Pub. Date: APR-2012

Category: Non-Profits

Topic(s):  Organisational Behaviour

Case Length: 16 pages

Abstract: With the introduction of the new Code of Governance for Charities and Institutions of Public Character in Singapore, Asian Women's Welfare Association embarked on an organisational restructuring initiative that would retain the best of its volunteer-driven culture and values; as it reframed the roles and work of its volunteer governing board members.

NTU FACULTY

You can download the inspection copy, teaching note, and supplementary materials (if any) via this link.

NON-NTU FACULTY

If you wish to purchase this case, its teaching note, and supplementary materials (if any) via one of our distributors, please refer to the following links:

Ivey Publishing

The Case Centre

The Charities Accounting Standard 2011 – Implications for Singapore Charities

Chan-Ng Ai Lin, Wee Beng Geok and Ivy Buche

Case Ref No.: ABCC-2011-007

Pub. Date: NOV-2011

Category: Non-Profits

Topic(s): Accounting 

Case Length: 9 pages

Abstract: With the issuance of the Singapore Charities Accounting Standard (CAS) on 24 June 2011, charities in Singapore that were already complying with the Singapore Financial Reporting Standards (FRS), were presented with a choice – should they continue to comply with FRS or switch to CAS? 

NTU FACULTY

You can download the inspection copy, teaching note, and supplementary materials (if any) via this link.

NON-NTU FACULTY

If you wish to purchase this case, its teaching note, and supplementary materials (if any) via one of our distributors, please refer to the following links:

Ivey Publishing

 The Case Centre

Singapore Chinese Orchestra (A): Building A Sustainable 21st Century Arts Enterprise

Wee Beng Geok and Yvonne Chong

Case Ref No.: ABCC-2011-004

Pub. Date: SEPT-2011

Category: Non-Profits

Topic(s): Strategy; Organisational Behaviour

Case Length: 24 pages

Abstract: The case discusses the development of the Singapore Chinese Orchestra Company (SCO), since its incorporation in the mid-1990s. In 2010, the SCO executive team set about the task of implementing the strategic plans that the Board had articulated a year earlier. The key challenge was to ensure that the various parts of the strategy were aligned.

​Related:  ABCC-2011-005 (Singapore Chinese Orchestra [B])

NTU FACULTY

You can download the inspection copy, teaching note, and supplementary materials (if any) via this link.

NON-NTU FACULTY

If you wish to purchase this case, its teaching note, and supplementary materials (if any) via one of our distributors, please refer to the following links:

Ivey Publishing

 The Case Centre

Society for the Physically Disabled: Managing Vision and Mission in a Non-Profit Organisation – Adaptation in Dynamic Environments 

Wee Beng Geok and Ivy Buche​

Case Ref No.: ABCC-2011-002

Pub. Date: SEPT-2011

Category: Non-Profits

Topic(s): Organisational Behaviour

Case Length: 22 pages

Abstract: This case examines the impact of the external environment on the strategies and operations of a charity in Singapore as well as the sustainability of social enterprise operations when environmental and organisational contexts changed and grew in complexity over time. 

NTU FACULTY

You can download the inspection copy, teaching note, and supplementary materials (if any) via this link.

NON-NTU FACULTY

If you wish to purchase this case, its teaching note, and supplementary materials (if any) via one of our distributors, please refer to the following links:

Ivey Publishing

 The Case Centre

HCA Hospice Care Services (B): The Design of Home Hospice Work

Wee Beng Geok and Ivy Buche

Case Ref No.: ABCC-2010-008

Pub. Date: JULY-2010

Category: Non-Profits

Topic(s): Human Resource Management

Case Length: 6 pages

Abstract: HCA's multidisciplinary team comprising doctors, nurses, social workers, counsellors and volunteers, provided home-based hospice care to needy patients with terminal illnesses. The case focuses on the design of HCA's hospice home care services, in particular, the work performed by two groups of professionals (doctors and nurses) in the delivery of palliative care.

Related:  ABCC-2010-003 (HCA Hospice Care Services [A])

NTU FACULTY

You can download the inspection copy, teaching note, and supplementary materials (if any) via this link.

NON-NTU FACULTY

If you wish to purchase this case, its teaching note, and supplementary materials (if any) via one of our distributors, please refer to the following links:

The Case Centre

HCA Hospice Care Services (A): Balancing Growth and Sustainability

Wee Beng Geok and Ivy Buche

Case Ref No.: ABCC-2010-003

Pub. Date: JULY-2010

Category: Non-Profits

Topic(s): Human Resource Management

Case Length: 22 pages

Abstract: HCA Hospice Care was the largest home-based hospice care provider in Singapore. As the general population grew older, demand for hospice home care services was expected to grow over and above HCA's operating capacity. At the beginning of 2010, HCA's leaders were at the crossroads as the charity faced several resource constraints to growth.

Related:  ABCC-2010-008 (HCA Hospice Care Services [B])

NTU FACULTY

You can download the inspection copy, teaching note, and supplementary materials (if any) via this link.

NON-NTU FACULTY

If you wish to purchase this case, its teaching note, and supplementary materials (if any) via one of our distributors, please refer to the following links:

The Case Centre

Singapore Children's Society: Delivering the Brand Promise

Wee Beng Geok and Yvonne Chong

Case Ref No.: ABCC-2010-001

Pub. Date: SEPT-2010

Category: Non-Profits

Topic(s): Marketing; Organisational Behaviour

Case Length: 21 pages

Abstract: This case discusses how a corporate communications exercise evolved into a broader branding exercise that took Singapore Children's Society on an internal organisational change process that included the reframing and articulation of its values, role and profile in the non-profit environment in Singapore. 

NTU FACULTY

You can download the inspection copy, teaching note, and supplementary materials (if any) via this link.

NON-NTU FACULTY

If you wish to purchase this case, its teaching note, and supplementary materials (if any) via one of our distributors, please refer to the following links:

The Case Centre

National Kidney Foundation of Singapore (B) – Leadership and Change

Wee Beng Geok and Ivy Buche

Case Ref No.: ABCC-2009-002B

Pub. Date: AUG-2009

Category: Non-Profits

Topic(s): Organisational Behaviour

Case Length: 44 pages

Abstract: This case is about the pre-crisis and post-crisis leadership at a voluntary welfare organisation, the National Kidney Foundation of Singapore (NKF).  The case also explores the challenges confronting the post-crisis leadership team in managing change inside NKF after the exit of an influential leader.

Related:  ABCC-2009-002A (National Kidney Foundation of Singapore [A])

NTU FACULTY

You can download the inspection copy, teaching note, and supplementary materials (if any) via this link.

NON-NTU FACULTY

If you wish to purchase this case, its teaching note, and supplementary materials (if any) via one of our distributors, please refer to the following links:

Ivey Publishing

The Case Centre

National Kidney Foundation of Singapore (A) – Anatomy of a Crisis

Wee Beng Geok and Yvonne Chong

Case Ref No.: ABCC-2009-002A

Pub. Date: AUG-2009

Category: Non-Profits

Topic(s): Communication

Case Length: 41 pages

Abstract: This case examines the issues leading to a leadership crisis in the National Kidney Foundation (NKF), a major voluntary welfare organisation (VWO) in 2005. It describes the moves and initiatives taken by the CEO between 1992 to 2005 to build the NKF brand and reach; in particular, his fund-raising model. 

Related:  ABCC-2009-002B (National Kidney Foundation of Singapore [B])​

NTU FACULTY

You can download the inspection copy, teaching note, and supplementary materials (if any) via this link.

NON-NTU FACULTY

If you wish to purchase this case, its teaching note, and supplementary materials (if any) via one of our distributors, please refer to the following links:

Ivey Publishing

The Case Centre