CET193 Crisis Communication and Reputation

Senior Lecturer 

Wee Kim Wee School of Communication and Information 

Nanyang Technological University 

Miss Wong Pei Wen is a Senior Lecturer at the Wee Kim Wee School of Communication and Information and oversees the Master of Media and Communication Programme as the Director. With over 25 years of experience in the industry as an experienced communication professional and in academia, she brings the perfect blend of practical know-how, theories, and knowledge to her classes. At NTU, Miss Wong teaches both graduate and undergraduate-level courses in Strategic Communication and makes learning more authentic with extensive partnerships, simulations, competitions, and real-client briefs. She also contributes to commentaries and is interviewed by local media for her expertise in strategic communication.

Before academia, Miss Wong held leadership positions in regional roles for the telecommunication and technology industry and managed regional teams. She also held the country managing role with P&L and led brand and marketing communication for brands like O2, Yahoo!, Cisco, Starhub and British Telecommunications. During her time in the industry, she has been featured in local and regional media such as CNBC, CCTV, Phoenix, Channel 8 and radio talk shows. Familiar with managing the media, she is responsible for training senior executives. She has also trained externally in crisis communication and writing. Currently, she is an advisory member for government agencies in the areas of crisis communication, strategic communication, and content standards compliance and judges for Effie Singapore, Crowbar, Huawei Tech4City and ICCO PR. Miss Wong graduated from the Lee Kuan Yew School of Public Policy at the National University of Singapore with a Master in Public Administration.