CET869 Effective Supplier Management & Development

Course Provider

School of Mechanical and Aerospace Engineering (MAE)



Academic Unit



Supplier management and development plays a critical role in a globalized economy, to help drive value and build competitive advantages for an organization. Cost efficiency, quality improvement,  and sustainable supplier pipeline arising from supplier performance, management, and development enable organizations to achieve sustainable growth and address the expectations of multiple stakeholders.

This course provides participants with an understanding of the objectives, techniques, and strategies for identifying, measuring, benchmarking, and managing suppliers’ performance, including optimizing the supply base and evaluating the costs, benefits, and risks of formal and informal collaboration and integration with suppliers. This will enable participants to gain a broader appreciation of the cross-functional context in which organizations can drive supplier performance and dedicate appropriate resources towards managing different levels of supplier relationships.


This course is part of:

- Graduate Certificate in Supply Chain Engineering
- FlexiMasters in Supply Chain Engineering

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By the end of this course, participants will be able to:

• Identify and address critical success factors in supplier performance management and development which strengthen an organization’s value proposition for its stakeholders.

• Develop and recommend strategies and techniques for identifying, measuring, managing, and developing the performance of different categories of suppliers and establishing value-driven supplier relationships.

• Create and apply best practices to enhance an organization’s ability to develop a sustainable supply base in response to evolving needs of the organization and capabilities of its suppliers.

1. Internal and External Integration of Suppliers

Internal and external integration of suppliers, product life cycle and stakeholder analysis.

2. Supplier Performance Management

Performance measurement categories, measurement methodologies (including cost-based approach) and performance benchmarking.

3. Supplier Relationship Management

Bansaou’s model, limitations, and mapping of other factors for supplier relationship management.

Working adults from the industry, professionals seeking mid-career change or fresh graduates with relevant background.

Standard Course Fee: S$1,296

SG Funding Support

Course fee payable after SSG funding, if eligible under various schemes

Fee BEFORE funding & GST

Fee AFTER funding & 8% GST

Singapore Citizens (SCs) and Permanent Residents (PRs) (Up to 70% funding)



Enhanced Training Support for SMEs (ETSS)


SCs aged ≥ 40 years old
SkillsFuture Mid-career Enhanced Subsidy (MCES)
(Up to 90% funding)

NTU/NIE alumni may utilise their $1,600 Alumni Course Credits. Click  here for more information. 

    Read more about funding

    Ms Jeanette Ng

    Jeanette Ng is a course developer, coordinator and instructor of online, hybrid and face-to-face courses related to business, strategy and logistics for undergraduate, postgraduate and senior executive development programmes for MNCs within the region. She is a Certified Specialist and Expert in Digital Teaching and Learning under Blackboard Academy™ and holds seven digital teaching certifications under Quality Matters™.

    She is the recipient of six teaching awards and six commendation letters for teaching excellence and a designated Specialist Adult Educator (Facilitation) under Institute of Adult Learning.  Her former roles include being the global head of strategy and the director of corporate development.  She is currently serving as a mentor under Workforce Singapore’s Career Conversion Programme for mid-career professionals.  

    CET857 Warehousing Operations1
    CET858 Global Air Cargo1
    CET859 Multi-modal Transport and Sea Freight Management1
    CET860 Decision Making under Uncertainty1
    CET861 Optimization of Supply and Transportation Networks1
    CET862 Decision Analytics and Applications1
    CET863 Sales and Operations Planning1
    CET864 Resource and Capacity Planning 2
    CET865 Introduction to Supply Chain Management1
    CET866 Supply Network Design & Inventory Management1
    CET867 Advanced Topics in Supply Chain Management1
    CET868 Strategic Sourcing and Procurement2

    Listed courses are:

    • Credit-bearing and stackable to Graduate Certificate in Supply Chain Engineering (total 9AUs) and FlexiMasters in Supply Chain Engineering (total 15AUs).
    • SkillsFuture Credit approved.