The Joint NTU-WeBank Research Centre on Fintech is Singapore’s first joint research centre for Fintech.
Nanyang Technological University, Singapore (NTU Singapore) and WeBank, China’s first digital-only bank, officially launched Singapore’s first joint research centre for Fintech on 31st January 2019.
By employing “state-of-the-art” research, such as Artificial Intelligence (AI), data science and analytics, Artificial Intelligence of Things (AIoT) and blockchain technologies, the centre aims to enable and realise Banking 4.0, where banking can be personalised and done anytime, anywhere; and fundamentally transform how we borrow, save, pay, invest and insure.
The research centre will develop technologies that integrate behavioural science with advanced analytics to give users personalised wealth management advice on the go. This will help to make financial management advice accessible not just to wealthy individuals, but to the general public at large.
The team will also examine ways to enhance digital services 4.0 through the adoption of AIoT and blockchain technology and develop new means of digital marketing using Internet-of-Things (IoT) and machine learning technology. Blockchain enhances the
customer experience by making banking more accountable and secure in every business and customer interaction, while potential applications for AIoT-based digital marketing include boosting the digital banking’s social presence and targeting
In the past years, the Centre has initiated translational research projects in emerging Fintech areas, ranging from federated learning AI, behavioural finance, and smart contracts, to user experience optimization. The projects have received recognition from both academia and industry, including the Innovation Award and the Most Educational Video Award from IJCAI'19 and the Innovative Applications of AI Award from AAAI 2020. The user experience optimization platform, which is currently being test-bedded by WeBank, will help financial institutions to improve their customer service experience.