Management Issues in Strategic Communication

Communication professionals, both senior inhouse executives and experienced consultants, have the opportunity of a lifetime to play an ever more significant role, serving as a social antenna, guiding policy matters and strategy, and engaging with multiple stakeholders, communicating what their organisations, or clients are, stand for and aim to achieve. In this lab, our research focuses on the communicator’s role, foundational concepts, stakeholder engagement and strategic sector communication. Our past research has looked at contemporary issues like corporate purpose, the future of the chief communication officer, and employee engagement.

Our Lead Investigators

Ferdinand Ferry De Bakker
[email protected]

Dr Amanda Huan
[email protected]

Publications

This report examines influencer marketing in China through 20 case studies across lifestyle, food, sports, and beauty sectors. It introduces the 3C framework - Culture, Creator, and Commerce - showing how brands align cultural narratives, deploy diversified influencers, and engineer platform-native commerce to convert attention into measurable sales and sustained brand value.

Authors: Ferdinand de Bakker, Dr Amanda Huan, Amber Lin Xinyi, Joe Peng
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