Knowledge Management Tools (NEW)

Date & Time
July 3, 7, 10, 14, 17, 21, 24, 28, 31 (9 sessions in July, all Mondays and Fridays)
August 4, 7, 11, 14 (4 sessions in August, all Mondays and Fridays)
Total: 13 sessions x 3 hours

Venue/ Delivery mode
Live online sessions conducted by NTU Faculty 

Fees and Funding
Standard Programme Fee: SGD 4,860SGD
SGD1458.00 - Singapore Citizens (SCs) and Permanent Residents (PRs) (Up to 70% funding)
SGD 558.00 - SCs aged ≥ 40 years old & SkillsFuture Mid-career Enhanced Subsidy (MCES) (Up to 90% funding)

*NTU/NIE alumni may utilise their $1,600 Alumni Course Credits

In today's fast-paced and dynamic business climate, staying ahead of the game requires an in-depth understanding of how technology can be leveraged to drive organisational success. That's why Knowledge Management (KM) directors/managers must be equipped with the latest insights and tools to navigate this ever-evolving landscape.

Going beyond a mere introduction to technology, the course has been designed to provide participants with a comprehensive understanding of the social infrastructure and systematic processes involved in leveraging intellectual capital and knowledge assets to achieve your organization's goals. With a focus on developing, organising, retaining, and utilising your human and knowledge resources, this course will provide insights on how you could guide your organisation to thrive in even the most challenging environments.

In this course, you will learn: 

• Technologies typically used in a knowledge management implementation.
• The use of open source software in knowledge management initiatives.
• How to balance people, technology and processes in the organisation
• The relationship between technology and organisational communication and development.
• How to balance soft and hard skills in the organisation.