BreadTalk Group, based in Singapore, has grown into a food and beverage powerhouse in the region. Mention BreadTalk and images of delicious, fluffy bread with unorthodox designs and creative names comes to mind. Despite its successes, BreadTalk is experiencing a period of stagnation and underperformance in its key markets. How can BreadTalk Group improve the competitiveness of its BreadTalk brand in Singapore and China? What key factors should BreadTalk consider when prioritizing which international markets to allocate more resources to? This case challenges readers to assess the external environment and capabilities of BreadTalk to recommend strategic actions to improve performance.
ABCC-2021-001: "Conquering the World: One Loaf at a Time"