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Frequently Asked Questions (FAQs)
Qn: How to play?
Simply collect stamps and points to move your way up the Leaderboard and win exclusive prizes!
Qn: How do I earn more stamps and points?
Points will be given for every stamp collected. You can also earn more points for attending the activities/workshops in the Activities tab found on the Live It Up! Unlock the Adventure web-app.
Qn: Can I have multiple accounts?
No, each person should have only one account. Your account will be tied uniquely to your email and mobile number.
Qn: What if I do not have a mobile phone?
You may participate in our main event on 14 - 16 August 2025 with a physical stamp card, given out on-site. Once completed, you can redeem a goodie bag (first come, first served, while stocks last!)
Qn: Where can I see the points I achieved?
You may view your total points in the Leaderboard and Me page on the Live It Up! Unlock the Adventure web-app.
Qn: How can I redeem my rewards?
In the Rewards page on theLive It Up! Unlock the Adventure web-app, click on the reward(s) you are entitled to redeem to find out the collection point. Approach our staff at the collection point and present it to our staff for redemption.
Qn: I can't find my answers in the FAQs.
You may contact us at [email protected] should you have any further queries.
