Negotiation Skills in Business Applications

Course Provider

Centre for Professional and Continuing Education (PaCE@NTU)

Certification

Continuing Education and Training Certificate

Introduction

In today’s environment, business research has found that effective negotiations are crucial. Win-win negotiations are necessary to create the results to succeed in the market today. People highly skilled in negotiation skills are able to manage situations more effectively whether with internal or external clients.
 
Upon successful completion of the course, learners will be awarded an "NTU Certificate of Completion".

At the end of this programme, participants will be able to:

1. Use interpersonal skills to improve negotiating climate.
2. Plan and prepare for a negotiation.
3. Analyse your – and the opponent’s – power positions.
4. Recognize and avoid common negotiating traps.
5. Apply pressure tactics and defend against them.
6. Devise ways to avoid a deadlock.
7. Understand the difference between co-operative and competitive negotiating strategies, when each should be used and their appropriate tactics
8. Read non-verbal gestures accurately and respond effectively
9. Conclude negotiated agreements that stand the test of time

Methodology

• Lecture
• Self-assessment
• Learning games
• Case studies
• Role plays
• Group discussions
• Videos

1. Anatomy of a Negotiation
• Planning and preparation
• The Opening Gun
• Aspiration level
• Exploration
• The close and agreement

2. Mastering Signs and Body Language in Negotiating
• Read non-verbal gestures of opponent
• Use positive or negative gestures intentionally
• How to counter negative gestures

3. The Effective Negotiator
• Avoiding deadlock
• Establish common ground
• Traits of a successful negotiator
• The negotiating zone
• How to give and receive concessions
• Power, aspirations and skill
• Pressure tactics and how to avoid them
 
Anyone who wants to improve their negotiation skills and communication with others.

Standard Course Fee: S$654.00

SSG Funding Support

 Course fee

Course fee payable after SSG funding, if eligible under various schemes

 

BEFORE funding & GST

AFTER funding & 9% GST

Singapore Citizens (SCs) and Permanent Residents (PRs) (Up to 70% funding)

S$600.00

S$196.20

Enhanced Training Support for SMEs (ETSS)

S$76.20

SCs aged ≥ 40 years old
SkillsFuture Mid-career Enhanced Subsidy (MCES)
(Up to 90% funding)

  • Standard course fee is inclusive of GST.
  • NTU/NIE alumni may utilise their $1,600 Alumni Course Credits. Click here for more information.

 

Mohamed Ali

Mr Mohamed Ali

Mohamed Ali has been a mentor and consultant trainer for the past 15 years. His venture into corporate training was a natural extension of his profession. He is a writer and director for television and other digital platforms. He has written winning concepts for over 70 television programmes in the last 15 years. He has delivered programmes to many organisations including SMEs, MCS and Government Agencies locally and internationally. Ali's areas of specialisation include crisis management, creativity, interview skills, leadership skills, media training negotiation skills,presentation skills, public speaking and and strategic planning.

Some of his clients include the Singapore Police Force, Mediacorp, CPF Board, Singapore Media Academy, Institute of Policy Studies, Ministry of Education, NUS, IMDA and the National Film Development Corporation of Malaysia.

Mohd Ali’s started his career as a Police Officer with the Singapore Police Force. He was then invited to join Mediacorp. As the Senior Programming Director in Mediacorp. he He was also appointed as a director on the board of the MES Group of Companies which the largest operator of foreign workers dormitory in Singapore. He spearheaded the group’s venture in the Middle East, namely Qatar. He is now the managing director of TheMedia Pte Ltd which engages in both television production and corporate training.

Mohd Ali’s coaching clinics draws directly from his work experience. He shares lots of real-life experiences in his sessions. Ali has always received rave reviews for his workshops. Participants have consistently found him to be one of the most engaging trainers.
Mohd Ali’s years of experience in C suite positions has equipped him with effective negotiation skills and communication skills. He headed the team at the MES Group which negotiated and won a business contract from Barwa to manage a workers city build to house 50 000 foreign workers. His experience as a Senior Investigating Officer in the Singapore Police Force required him to use negotiation skills to save lives. As a head of TV stations, he has negotiated with numerous industry partners in creating and procuring content for Mediacorp.

Mohamed Ali graduated with an Honours Degree in Philosophy from the National University of Singapore. Mohamed Ali obtained a master’s degree in film and television Production from the University of Bristol (UK). He pursued his degrees as a recipient of the Public Service Commission Police Scholarship and the prestigious Chevening scholarship offered by British government to a very select group of the mid-career professionals in Commonwealth Countries, respectively.