Frequently Asked Questions

  • ​​​​General
  • Campus Loop (Yellow) - Nanyang Executive Centre Shuttle Bus Service
  • Shuttle Bus Service from Ang Mo Kio to NTU
  • Shuttle Bus Service from Bukit Gombak to NTU (replace Chua Chu Kang)
  • Shuttle Bus Service from Pasir Ris to NTU
  • Shuttle Bus Service from Punggol to NTU
  • Shuttle Bus Service from Sengkang to NTU
  • Shuttle Bus Service from Tampines to NTU

General
Q1:Why is there a change in shuttle bus routes and some bus stops?
A:The changes are intended to improve commuters’ experience by reducing the shuttle bus waiting and travelling times. This will enable commuters to get to your campus destination faster.
Q2:Who initiated the improvements?
A:The University worked with NTUSU to look into improving the shuttle bus services in NTU. Following extensive focus group discussions and consultations with students by NTUSU, it was found that the main focus was to look at improving the frequencies of buses and to reduce waiting time.
After reviewing several ideas, the University decided to adopt the improvements outlined in Q3.
Q3:What are the changes to the shuttle bus service?
A:
  • A new Campus Loop – Red Line (CL-R) will replace Routes A & B. The new route will operate in the reverse direction from the present Route C, which has been renamed the Campus Loop – Blue Line (CL-B).
  • Bus-stops along the two new routes will be staggered optimally, so that buildings and facilities on campus are within short walking distance of within 10 minutes.
  • Because of this and to improve safety for pedestrians, some bus stops have been relocated.
  • Route D has been renamed the Campus Rider (CR) and its number of stops reduced, to shorten travel and waiting times.
  • A new bus depot will be constructed at the Chinese Heritage Centre to regulate bus frequency and prevent bunching of buses.
  • With CiTS as our technology partner, an improved GPS system will provide more accurate arrival times for commuters.
Q4:Is there a charge for using the shuttle bus service?
A:No, travel on the shuttle bus is free.
Q5:When will the changes be implemented?
A:The changes will undergo a trial test for two weeks from 22 Jul 13 and be fully implemented from 5 Aug 13 when the AY13/14 starts.
Q6:Where are the new designated bus stops?
A:Please refer to the route maps.
Q7:What are the new routes?
A:Please refer to the route maps.
Q8:What are the hours of operation?
A:The hours of operation remain the same as before. The Campus Loop - Blue and Red Lines will run seven days a week, including public holidays, from 8.00am to 11.00pm. Campus Rider also operates throughout the week, from 7.30am to 11.00pm, and it will continue to have a slightly longer route on weekends, to benefit commuters and the campus community. Please refer to the maps for appropriate routes.
Q9:What are the new frequencies?
A:Please visit the HAS transportation website at http://www.ntu.edu.sg/has/Transportation/Pages/GettingAroundNTU.aspx.
Q10:Will there be any information signage put up at the bus stops?
A:Yes, information on the shuttle bus services will be placed at all bus-stops on the notice boards managed by NTUSU.
Q11:Can commuters board or alight at the CHC bus depot?
A:No, the new bus depot is meant to regulate bus frequency and it will not be safe for commuters due to the traffic movements of buses and cars in the area. Commuters can take the shuttle bus at the Hall 4 and Innovation Centre bus stops nearby.
Q12:Where can I get more information about the shuttle bus services?
A:Please visit the HAS transportation website at http://www.ntu.edu.sg/has/Transportation.
Q13:Where can I get more information about the GPS system?
A:Please visit http://campusbus.ntu.edu.sg.
Q14:How can I give feedback on the shuttle bus service?
A:Please send an email to shuttlebus@ntu.edu.sg or contact the Office of Housing & Auxiliary Services (Transportation) at 67905198 during office hours.

Campus Loop - Yellow Line (CL-Y)
Q1:What is this service about?
A:Faculty residents, staff and students who stay in Halls and around Nanyang Meadows, Nanyang View, Nanyang Heights will be able to commute to the main academic buildings and out of the campus to Jurong Point in a 45-seater shuttle bus more conveniently.
Q2:Do I have to pay?
A:This service is free and seating is on a first-come-first-served basis. For passengers' safety, no standing in allowed is allowed in the buses.
Q3:What are the routes to this service?
A:There are two bus routes available as follows:
1. NEC to TCT LT Bus Route (Operates during the weekdays)
2. Jurong Point Bus Route (Operates during the weekends and PH)
Please refer to the Campus Loop - Yellow schedule on the Getting Around NTU page.
Q4:
What is the bus frequency?
A:The shuttle bus' frequency is 20 minutes in the morning and in the evening.
Q5:When is this service available?
A:This service is available on weekdays during peak hours from 7.30am to 9.10am (Mondays to Fridays), 5.00pm to 6.40pm (Mondays to Thursdays), and 4.40pm to 6.20pm (Fridays). 
Q6:What is the bus schedule and where are the shuttle bus stops?
A:Please refer to the Campus Loop - Yellow schedule on the Getting Around NTU page.
Q7:What is the travel route?
A:Please refer to the Campus Loop - Yellow route map.
Q8:Where can I get more information?
A:Please send an email to shuttlebus@ntu.edu.sg or contact the Office of Housing & Auxiliary Services (Transportation) at 67905198 during office hours. For more information on how to get around NTU, visit our ...Getting Around NTU page.

One-Way Shuttle Bus Service from Ang Mo Kio to NTU

NTU students who live in the central part of Singapore will now be able to travel more conveniently to campus. Starting on 28 Sep 15, a new one-way shuttle bus service will ferry students from Ang Mo Kio MRT station to NTU on weekdays. The shuttle bus service will also come equipped with on-board Wifi for your convenience.

Q1:What is this service about?
A:This is a new trial shuttle service for NTU students who reside in the central part of Singapore to commute to campus more conveniently.
Q2:Do I have to pay?
A:No, this is a free service for NTU students and seating is based on a first-come-first-served basis. For passengers' safety, no standing is allowed on the bus.
Q3:Who can take this service?
A:This service is for NTU students. They will need to show their matriculation cards before boarding the shuttle bus.
Q4:When will this service start?
A:The service has been in operation since 2015.
Service will resume during term time on 11 August 2020 (weekdays only).
Q5:What is the bus frequency?
A:There are three one-way shuttle bus trips from Ang Mo Kio MRT station to NTU – at 7.00 am, 7.10am and 7.20 am.
Q6:When is this service available?
A:This service is only available during term time on weekdays.
There is no service on weekends, public holidays, recess week and during the University's vacation periods.
Q7:Where can I take the shuttle bus?
A:
The pick-up point for the shuttle bus is near Ang Mo Kio MRT Station.
AMK-200726.PNG
The pick-up point for the shuttle bus is opposite Ang Mo Kio MRT Station, along Ang Mo Kio Avenue 3. 
See Picture below.
AMK-MRT-Station-200726.PNG
Cross the road outside Ang Mo Kio MRT along Avenue 3
AMK-MRT-Station-01-20200727.png
Head left after crossing towards the pick up bay (before public bus stop)
AMK-MRT-Station-02-20200727.png

Q8:What is the travel route?
A:The shuttle bus will ply from Ang Mo Kio Ave 3 - Expressways - NTU campus. There are no stops in between.
Q9:Where can I alight at NTU?
A:Bus stop 63735 at SSC (Student Services Centre) or at bus stop 63737 at the Tan Chin Tuan LT (opposite the Administration Building).
Q10:Where can I get more information?
A:Please send an email to shuttlebus@ntu.edu.sg or contact the Office of Housing & Auxiliary Services (Transportation) at 67905198 during office hours.

Shuttle Bus Service from Bukit Gombak to NTU

NTU students who reside in the northern part of Singapore can now commute to campus more conveniently.
A one-way shuttle bus service will ferry NTU students from Bukit Gombak into NTU. The pick-up point is outside Bukit Gombak MRT Station Exit D.
BT_GOMBAK-MRT-STATION-200727.PNG


Q1:What is this service about?
A:This is a trial shuttle service for NTU students who reside in the northern part of Singapore to
commute to campus more conveniently.
Q2:Do I have to pay?
A:No, this is a free service for NTU students and seating is based on a first-come-first-served basis.
For passengers' safety, no standing is allowed on the bus.
Q3:Who can take this service?
A:This service is meant only for NTU students. They will need to show their matriculation cards before boarding the shuttle bus.
Q4:When will the service start?
A:The service has been in operation since 2014.
Service will resume during term time on 11 August 2020 (weekdays only).
Q5:What is the bus frequency?
A:The timings are at: 7.40am, 7.50am, and 8.00am.
Q6:When is this service available?
A:This service is only available during term time on weekdays.
There is no service on weekends,public holidays, recess week and during the University's vacation periods.
Q7:Where can I take the shuttle bus?
A:

The pick-up point for the shuttle bus service is outside Bukit Gombak MRT Station Exit D.

BT_GOMBAK-MRT-STATION-01-200727.png         

Q8:What is the travel route?
A:The shuttle bus will ply from Brickland Road - Expressways - NTU Campus. There are no stops in between.
Q9:Where can I alight at NTU?
A:Bus stop 63735 at the SSC (Student Services Centre) or at bus stop 63737 at the Tan Chin Tuan LT (opposite the Administration Building).
Q10:Where can I get more information?
A:Please send an email to shuttlebus@ntu.edu.sg or contact the Office of Housing & Auxiliary Services (Transportation) at 67905198 during office hours.

One-Way Shuttle Bus Service from Pasir Ris to NTU

NTU students who live in the north-eastern part of Singapore will now be able to travel more conveniently to campus. Starting on 28 Sep 15, a new one-way shuttle bus service will ferry students from Pasir Ris MRT station to NTU on weekdays. The shuttle bus service will also come equipped with on-board Wifi for your convenience.



Image updated on 20 May 2019.
Q1:What is this service about?
A:This is a new trial shuttle service for NTU students who reside in the north-eastern part of Singapore to commute to campus more conveniently.
Q2:Do I have to pay?
A:No, this is a free service for NTU students and seating is based on a first-come-first-served basis. For passengers' safety, no standing is allowed on the bus.
Q3:Who can take this service?
A:This service is for NTU students. They will need to show their matriculation cards before boarding the shuttle bus.
Q4:When will this service start?
A:The service has been in operation since 2015.
Service will resume during term time on 11 August 2020 (weekdays only).
Q5:What is the bus frequency?
A:There is a one-way shuttle bus trip from Pasir Ris to NTU – at 7.00am.
Q6:When is this service available?
A:This service is only available during term time on weekdays.
There is no service on weekends, public holidays, recess week and during the University's vacation periods.
Q7:Where can I take the shuttle bus?
A:The pick-up point for the shuttle bus is along Pasir Ris's central road on the left after exiting the MRT's Exit B. Continue along and towards the pickup point next to G22 Taxi Stand. See picture below.


Image updated on 20 May 2019.
Q8:What is the travel route?
A:The shuttle bus will ply from Pasir Ris Central - Expressways - NTU campus. There are no stops in between.
Q9:Where can I alight at NTU?
A:Bus stop 63735 at SSC (Student Services Centre) or at bus stop 63737 at the Tan Chin Tuan LT (opposite the Administration Building).
Q10:Where can I get more information?
A:Please send an email to shuttlebus@ntu.edu.sg or contact the Office of Housing & Auxiliary Services (Transportation) at 67905198 during office hours.

One-Way Shuttle Bus Service from Punggol to NTU

NTU students who live in the north-eastern part of Singapore will now be able to travel more conveniently to campus. A one-way shuttle bus service will ferry students from Punggol MRT station to NTU on weekdays. The shuttle bus service will also come equipped with on-board Wifi for your convenience. LTA has rejected the Punggol shuttle bus-stop as a pick-up point, and from 1st August 2018 onwards the Punggol shuttle pick-up is at the Exit C (sheltered pick-up point).


Q1:What is this service about?
A:This is a trial shuttle service for NTU students who reside in the north-eastern part of Singapore to commute to campus more conveniently.
Q2:Do I have to pay?
A:No, this is a free service for NTU students and seating is based on a first-come-first-served basis. For passengers' safety, no standing is allowed on the bus.
Q3:Who can take this service?
A:This service is for NTU students. They will need to show their matriculation cards before boarding the shuttle bus.
Q4:When will this service start?
A:The service has been in operation since 2015.
Service will resume during term time on 11 August 2020 (weekdays only).
Q5:What is the bus frequency?
A:There is a one-way shuttle bus trip from Punggol to NTU at 7.10am.
Q6:When is this service available?
A:This service is only available during term time on weekdays. There is no service on weekends, public holidays, recess week and during the University's vacation periods.
Q7:Where can I take the shuttle bus?
A:The pick-up point for the shuttle bus is next to the Punggol MRT Station (Exit C), at the sheltered pick-up point.

Q8:What is the travel route?
A:The shuttle bus will ply from Punggol Central - Expressways - NTU campus. There are no stops in between.
Q9:Where can I alight at NTU?
A:Bus stop 63735 at SSC (Student Services Centre) or at bus stop 63737 at the Tan Chin Tuan LT (opposite the Administration Building).
Q10:Where can I get more information?
A:Please send an email to shuttlebus@ntu.edu.sg or contact the Office of Housing & Auxiliary Services (Transportation) at 67905198 during office hours.

Shuttle Bus Service from Sengkang to NTU

NTU students who live in the north-eastern part of Singapore can now commute to campus more conveniently. A new one-way shuttle bus service will ferry NTU students from Sengkang MRT station to NTU on weekdays, starting 12 Jan 15. From 3 Aug 15, Wifi will be available on the buses.


Q1:What is this service about?
A:This is a new trial shuttle service for NTU students who reside in the north-eastern part of Singapore to commute to campus more conveniently.
Q2:Do I have to pay?
A:No, this is a free service for NTU students and seating is based on a first-come-first-served basis. For passengers' safety, no standing is allowed on the bus.
Q3:Who can take this service?
A:This service is specially for NTU students. They will need to show their matriculation cards before boarding the shuttle bus.
Q4:When will this service start?
A:The service has been in operation since 2015.
Service will resume during term time on 11 August 2020 (weekdays only).
Q5:What is the bus frequency?
A:There are two one-way shuttle bus trips from Sengkang MRT station to NTU – at 7.00 am, and 7.10am.
Q6:When is this service available?
A:This service is only available during term time on weekdays.
There is no service on weekends, public holidays, recess week and during the University's vacation periods.
Q7:Where can I take the shuttle bus?
A:The pick-up point for the shuttle bus is just next to the Sengkang MRT Station. See picture below.

Q8:What is the travel route?
A:The shuttle bus will ply from Sengkang Square - Expressways - NTU campus. There are no stops in between.
Q9:Where can I get more information?
A:Please send an email to shuttlebus@ntu.edu.sg or contact the Office of Housing & Auxiliary Services (Transportation) at 67905198 during office hours. For more information on how to get around NTU, visit our ...Getting Around NTU page.

Shuttle Bus Service from Tampines to NTU

NTU students who live in the eastern part of Singapore can now commute to campus more conveniently. A new one-way shuttle bus service will ferry NTU students from Tampines MRT station to NTU on weekdays, starting 18 Aug 14. From 3 Aug 15, Wifi will be available on the buses.


Q1:What is this service about?
A:This is a new trial shuttle service for NTU students who reside in the eastern part of Singapore to commute to campus more conveniently.
Q2:Do I have to pay?
A:No, this is a free service for NTU students and seating is based on a first-come-first-served basis. For passengers' safety, no standing is allowed on the bus.
Q3:Who can take this service?
A:This service is specially for NTU students. They will need to show their matriculation cards before boarding the shuttle bus.
Q4:When will this service start?
A:The service has been in operation since 2015.
Service will resume during term time on 11 August 2020 (weekdays only).
Q5:What is the bus frequency?
A:There are two one-way shuttle bus trips from Tampines MRT station to NTU – at 7.00am, and 7.10am.
Q6:When is this service available?
A:This service is only available during term time on weekdays.
There is no service on weekends, public holidays, recess week and during the University's vacation periods.
Q7:Where can I take the shuttle bus?
A:The pick-up point for the shuttle bus is just next to the Tampines MRT Station. See picture below.

Q8:What is the travel route?
A:The shuttle bus will ply from Tampines Central 4 - Expressways - NTU campus. There are no stops in between.
Q9:Where can I alight at NTU?
A:Bus stop 63735 at the SSC (Student Services Centre) or at bus stop 63737 at the Tan Chin Tuan LT (opposite the Administration Building).
Q10:Where can I get more information?
A:Please send an email to shuttlebus@ntu.edu.sg or contact the Office of Housing & Auxiliary Services (Transportation) at 67905198 during office hours.

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