What is eduroam?

When visiting other universities locally or overseas, you might want to access the wireless network with your notebook. Many institutes require visitors/guests to apply for an account and password to access their wireless network. However, if the institutes have joined the eduroam initiative or you find the Eduroam logo around, you might use your own account and password to access their wireless network. As the users are using their own account and password, it will save a lot of administrative overhead and make wireless LAN for guests and visitors more accessible.

Using eduroam service at other eduroam participating institutions (for members of NTU including alumni visiting other eduroam participating institutes)

Members of NTU can connect to eduroam at any participating institution with their NTU network account. Note User Name must be in the format of xxxx@yyyy.main.ntu.edu.sg, where xxxx = username and yyyy = staff or student. For example, a NTU staff’s network account userid is abcd, the user will use abcd@staff.main.ntu.edu.sg to login to eduroam service.

Users are advised to refer to the respective eduroam institutes website or seek the respective eduroam institutes support desk for instruction on configuring the notebook to access their eduroam wireless as it varies depending on different participating institutions. For details, please refer to the link provided by the corresponding participating institutions.



Using eduroam service at NTU (
for eduroam participating institutions visitors to NTU only)

The eduroam wireless infrastructure at NTU supports IEEE 802.11 a/g/n standards. Data encryption is enforced for data transmission over the air to ensure data security using WPA2-Enterprise, Encryption AES. Members of participating institutions can connect to eduroam at NTU with any Wi-Fi device (e.g. PDA, Notebook) that support these standards.

Configurations for setting up wireless network profile:

SSIDeduroam (Note all must be in lowercase)
(e.g. davidchan@polyu.edu.uk)
Authentication ModeWPA-2 Enterprise
Data EncryptionAES
Use Machine Information For Domain LogonDisable
Use Windows User Name and PasswordDisable

Detailed procedures on setting up a device using WPA2-Enterprise, Encryption AES can be found here. For any queries about using the service or if you need further assistance, please contact servicedesk@ntu.edu.sg

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