#ResilientSG Pledge

As Singapore moves towards COVID-19 resilience, the OneNTU community is adopting the #ResilientSG Pledge as part of the University’s ongoing Resilient Campus approach in remaining vigilant and agile, as we navigate the unprecedented challenges brought about by the pandemic.

All of us – students, faculty and staff – have an important role to play in ensuring the collective health and safety of our OneNTU community. Everyone must remain vigilant and do our part to protect ourselves, our families and our community, as Singapore continues to transit towards endemic living. 

Statement of Commitment
As Singapore transits into COVID-19 resilience, we commit to the #ResilientSG Pledge to safeguard the health and safety of everyone in the community.    

#ResilientSG Pledge 

  • We, as members of the Singapore community, pledge to uphold our community standards for safety and good health. 
  •  We will monitor our health, be responsible in our social interactions, and reject misinformation.
  • We will mask up, observe personal hygiene and comply with safe management measures, so as to protect everyone, especially the elderly and vulnerable.

We pledge to do our part so that, together we can emerge a stronger nation, each one of us with the opportunities for a full and meaningful life. 


Precautionary measures to protect the NTU community against COVID-19.

The safety and well-being of NTU students, faculty, staff and visitors is the University's top priority. Since January 2020, the University has put in place various precautionary measures to safeguard our community against COVID-19.

NTU takes a responsible community approach in the fight against the COVID-19 pandemic. Being collectively responsible for the implementation of the precautionary measures in our community is important to our ability to keep our community safe and healthy. 

We will continue to monitor the situation, take guidance from government authorities, and adjust our measures needed in the days ahead. Let us all continue to stay safe, remain vigilant and work together to protect the well-being and health of our NTU community.


COVID-19 FAQs

Latest: Students are advised to read the FAQs here.

1. What do I need to do if I am tested PCR positive for COVID-19?

 You will be placed on Home Recovery Programme (HRP) by default. 

You should follow strictly the directives indicated in the Isolation Order (IO) received from MOH via SMS.   

For Faculty & Staff
Inform your reporting officer and work from home, during your isolation period. 

For Students
Inform your school admin office* regarding your isolation period. 

For fully vaccinated faculty, staff and students, you can automatically self-discharge on Day 10 at 12 pm onwards. 

For partially vaccinated/unvaccinated faculty, staff and students, you can automatically self-discharge on Day 14 at 12 pm onwards.  

More information is available at: https://www.covid.gov.sg/unwell/hrp

2. What do I need to do if I am well but tested positive for Antigen Rapid Test (ART)?

 You should cancel your social activities and self-isolate for at least 72 hours. 

At the end of 72 hours, you should do a second self-administered ART.

  1. If the result is negative, you can resume your normal activities.
  2. If the result is positive, continue to self-isolate.
  3. You can stop self-isolation and resume normal activities when you get a negative result. 

    For Faculty & Staff
    You should inform your reporting officer and work from home, during your isolation period.

    For Students:
    You should continue with your online learning, where applicable, during your isolation period.

    Inform your school admin office*, if you have any physical lessons, lab session and/or graded physical test during your isolation period.  

    If you are feeling unwell (e.g. high fever, prolonged cough, diarrhoea, etc), visit this page.

    More information is available athttps://www.covid.gov.sg/well-but-positive  

3. What do I do if I receive a Health Risk Warning (HRW)?

You may be issued a HRW for 7-day monitoring if you are a close contact of a COVID-19 case, based on TraceTogether/SafeEntry records; or if you are a household member of a COVID-19 case.

You should strictly follow the directives indicated in the Health Risk Warning SMS notification from the Ministry of Health.  

Stay at home as much as possible. However, if you need to leave your home, you must do an ART self-test once a day before leaving your home during the 7-day HRW period.

  • If you test ART negative, you can leave your home for essential activities. Do minimise unnecessary social interactions. You must complete the 7-day monitoring period.
  • If you test ART positive, please refer to this page.

  • For Faculty & Staff:
    Inform your reporting officer and work from home, during your HRW period.

    For Students:
    Inform your school admin office* if you have any physical lessons, lab session and/or graded physical test during your isolation period.   

    More information is available at: https://www.covid.gov.sg/exposed/hrw

    * Note: Students must provide your school administrators with the following info, if you are in any of the above scenarios:

     For undergraduate students:

  • Complete the short term leave application form available here.
  • Email the completed form with screenshots of MOH SMS where applicable and negative entry PCR/ART result or other supporting document to your school administrators

  • For postgraduate students:

  • Email your School/Programme Administrators on the period of LOA with screenshots of MOH SMS where applicable and negative entry PCR result or other supporting documents.
  • You do not need to separately apply for short term leave of absence for the period.

1. I have not taken my booster. When might my 'Vaccinated' status expire?

Under the Ministry of Health’s new policy which will take effect on 14 February 2022, individuals aged 18 and above will need to take a booster within 270 days (or nine months) after the last dose of their primary vaccination series, to keep their ‘Vaccinated’ status in the TraceTogether App. For the majority of people in Singapore, the last dose of your primary vaccination series is your second dose of mRNA vaccine, or third dose of Sinovac/Sinopharm vaccine.

If the last dose of your primary vaccination series was taken before 20 May 2021, and you have not taken a booster:

  • You need to take a booster before 14 February 2022, to maintain your green “Vaccinated” status.
  • Please note that it may take up to 3 days for the TraceTogether system to update that you have taken your booster.
  • If you do not get your booster in time, your “Vaccinated” status will lapse from 14 February 2022, i.e. turn grey and show “Additional dose needed”, and you will be denied entry into places with vaccination checks. 

If the last dose of your primary vaccination series was taken on or after 20 May 2021:

  • From 14 February 2022, your TraceTogether App will display the “Valid till” date of your Vaccination status if you have not gotten your booster. To maintain your green “Vaccinated” status, take a booster before the “Valid till” date. You will be eligible for a booster five months after the last dose of your primary vaccination series.
  • Please note that it may take up to 3 days for the TraceTogether system to update that you have taken your booster.

For more information, visit the following websites:

 

2. I was vaccinated overseas. How do I get my overseas COVID-19 vaccination records ingested into Singapore’s National Immunisation Registry?

Individuals who have been vaccinated overseas with any vaccines approved under the World Health Organisation’s Emergency Use Listing (WHO EUL), including booster shots, can upload your vaccination status to the National Immunisation Registry if you are a Singapore Citizen, Permanent Resident or Long-Term Pass (e.g. Long-Term Visitor Pass, Student's Pass) Holder.

In order to do this​, you will need to make a doctor's appointment at a local clinic (e.g. Fullerton Health @ NTU; or visit any clinic listed here: Flu Go Where).  Please bring your Singapore identification document and documentary proof of your vaccination (digital or physical), showing the dates, brands and country where you received the vaccine.

You will then be required to have a serology blood test to confirm your vaccination.

If the overseas vaccination documents are not in English, you will need to get the documents translated by a translation service provider, notary public or embassy of the country that issued the document. Both the original overseas vaccination document and translated document must be brought along when visiting the clinic in Singapore for serology testing.

​If the result of the serology blood test is positive (within 24 hours), the local clinic which conducted the test will submit your vaccination records to the National Immunisation Registry and the result will appear on your TraceTogether app (within 3 days).

The cost of the serology test is at the students’ own expense.  For your information, the serology test at Fullerton Health @ NTU costs S$50.

For more information on post-vaccination matters, visit the Ministry Ministry of Health website of Health website.


REGISTRATION FOR VACCINATION

3. Can I take my time to sign up for vaccination?

The SMS includes a unique booking link to make an appointment to be vaccinated. You have 14 days from the receipt for the SMS to schedule an appointment via the booking link.

Within the 14 days, you will have priority to schedule your appointment. If you have not booked a slot within the 14-day time limit but are still keen to be vaccinated, you may re-register their interest and be notified to make an appointment when there are slots available. You can re-register by clicking on the same unique link in the original SMS notification.

4. Do I need to inform my supervisor of my vaccination appointment?

Please keep your supervisors/reporting officers informed of your vaccination appointment, so that staggering within the departments could be planned if necessary to ensure business continuity.

 It would be helpful if you could schedule your appointment for both doses such that it avoids clashes with periods of critical University activities.

5. Can I ask for time off from work to attend my vaccination appointment?

 Employees may request time off to attend the earliest vaccination appointment. Please directly check with your supervisor/reporting officer in advance.   

6. Can I reschedule my vaccination appointment?

Yes, you may reschedule your appointments using the same registration link in the original SMS. When doing so, please take into consideration the timing of both doses and avoid the periods of critical school activities. You should also update your supervisor/reporting officer in advance. 

7. If I want to wait till more are vaccinated and more data on safety is released, will I still have an opportunity to be vaccinated later?

You may get vaccinated later when the vaccination is open to the general population.

8. If I am on medical leave or unwell, should I still go for the vaccination?

Please do not go for the appointment. You should only take the vaccination when you are well. If you have not taken your first dose, please cancel and rebook both appointments using the same registration link issued via SMS. If you have taken your first dose and wish to reschedule your second dose, please call MOH at 1800 333 9999.


TAKING THE VACCINATION

9. How many doses are there?

The vaccine consists of two doses, with the second dose due 6 to 8 weeks after the first dose. You must receive both doses to have the full vaccine protection.

10. Is COVID-19 vaccination safe for those with chronic illness such as hypertension, high cholesterol and diabetes?  

The study population for Pfizer-BioNTech’s and Moderna's phase 3 trials included persons with medical comorbidities, who were at risk of serious, life-threatening disease and death from COVID-19 infection, and there were no safety concerns reported in this group. Persons with chronic illnesses are recommended to receive the vaccine for personal protection as well as protecting their loved ones. They can also seek the advice from the attending doctors at the Vaccination Centres.

AFTER THE VACCINATION

11. Are there any side effects? What should I do if I suffer from any side effects? 

The vaccine has been assessed to be safe for use. However, you may experience common side effects, similar to other vaccines. Most side effects are mild or moderate, and usually get better within a few days. The table below lists some common side effects that have been reported with this vaccine, and how to manage them.

Side EffectsHow to Manage
Pain, redness, swelling at the injection site
Paracetamol 1 to 2 tablets every 6 hours as needed
Fever, chills
Headache, muscle pain, joint pain
Tiredness
Rest
Lymph node swelling at neck or arms
Usually gets better by itself in a week or so


See a doctor if:

  • The side effects persist or get worse
  • The fever persists for more than 48 hours (2 days)

In very rare cases, this vaccine can cause a severe allergic reaction. Signs of a severe allergic reaction include: difficulty breathing, swelling of your face, throat, eyes or lips, a fast heartbeat, dizziness and weakness, a bad rash all over your body.  If you experience a severe allergic reaction, seek medical attention immediately. Call 995 or go to the nearest A&E immediately.

12. Can I take leave if I am unable to work from the side effects of the vaccination?

If you suffer side effects such that you are unable to work, you should report your absence to your reporting officer in the usual way, and apply for call-in sick leave to rest at home.

13. What sorts of activities will vaccinated persons be allowed to do (e.g. karaoke)? Will they be exempted from measures such as pre-event and/or pre-departure/ entry to Singapore testing? What about public health measures such as quarantine?

While there is evidence that COVID-19 vaccines are effective in preventing symptomatic disease, the extent of their ability in preventing transmission to others is still being studied.
Hence, vaccinated persons should still continue to adhere to public health and general safe management measures such as mask wearing.

To continue to keep our AUs safe, the SMMs will remain even after the vaccination exercise is completed. The SMMs will be adjusted accordingly based on the national posture.

For more information, visit the vaccination microsite at https://vaccine.gov.sg.

Information on the COVID-19 vaccinations can also be found at https://www.moh.gov.sg/covid-19/vaccination. 

For other queries pertaining to vaccination registration, health and safety, post vaccination matters, please contact MOH’s hotline @ 1800 333 9999 for assistance.

Learn Responsibly

In-person lessons, including academic class discussions and project/lab work, can be conducted in groups of up to 5 persons with 1 metre safe distancing between groups

  • All attendees must wear their face masks at all times.
  • Where required for teaching and learning purposes, lecturers may reduce the 1 metre distancing between groups.
  • The total group size should continue not to exceed 50 persons per venue. Online classes will be conducted where venue or group size constraints make it unfeasible to continue with in-person lessons.
  • Students should check their NTULearn course site regularly for updates.

For CET programmes funded by SkillsFuture Singapore (SSG), SSG’s prevailing guideline for a maximum class size of 40 persons – excluding the trainer(s) – will continue to apply.

In-person examinations will continue with the prevailing safe management measures in place, including safe distancing and separate zones capped at up to 50 people, with no intermingling between zones.

  • Alternative arrangements will be made for students who test positive for COVID-19 during the exam period and choose to proceed to take the exam. Students must inform their respective school admin office latest by 9 am on the day before the scheduled exam.
  • The usual rules for absence from exam will apply to students who do not wish to proceed with the exam.

Internships and work attachments will continue, with students adhering to the prevailing safe management measures at their host organisations.

 

Work Responsibly 

  • All employees working on campus must adhere strictly to safe management measures. This includes using TraceTogether-only SafeEntry check-in/out, maintaining safe distancing of at least 1 metre, and wearing face masks at all times. Where applicable, employees will be rostered for their return to campus. Staggered start times and flexible working hours should be implemented to ensure that travel is safe for employees commuting on public transport. 
  • Employees and researchers who face any difficulties are advised to speak to their supervisor or HR partner directly, so that a solution can be worked out together.
  • Everyone is required to comply with the prevailing safe distancing and other SMMs at all times. In-person social gatherings should be avoided as far as possible.
  • Essential work-related events, e.g. key meetings and staff training, can proceed in-person if they cannot be converted to fully virtual, but must adhere strictly to the prevailing safe management measures, including safe distancing of at least 1 metre, wearing of masks at all times and a maximum of 50 people in attendance. Meals and refreshments should not be served during the work-related events.
  • Large events at NTU will remain capped at 50 people. All non-essential events and those involving more than 50 people should shift online or remain postponed to a later date.
  • From 1 January 2022, only business-related visitors who are (i) fully vaccinated, (ii) medically exempted, or (iii) have recovered from COVID-19 in the last 180 days, will be allowed to be present on campus, in compliance with the national guidelines. The visitors must be pre-registered and submit their health declaration form at least one day before their visit.

 

Live Responsibly 

  • Groups of up to 2 persons can dine-in at campus F&B locations licensed as food courts, cafes or restaurants. Individuals who have recovered from COVID-19 or who have obtained a valid negative COVID-19 test result covering the duration of dine-in may be included. Unvaccinated individuals may not dine-in, but they can continue to use takeaway services at these venues. These rules apply to the following F&B locations: 
    • Canteen A / North Spine Food Court,
    • Canteen B / South Spine Food Court, 
    • Pioneer Food Court, 
    • Nanyang Crescent Food Court, and 
    • International Food Court (opening in August at Block N2.1, Level 2). 
  • Diners must be seated at least 1 metre apart, or if this is not possible, at least 1 metre apart between groups of not more than 2 persons. Individuals should mask up when not consuming food and beverage, clear their table trays and litter, and leave the dining hall immediately after finishing their meals.
  • Usage of food delivery services is encouraged to avoid queuing and congestion at the F&B venues.
  • Hall residents may up to 2 unique visitors in their hall room in a single day.
  • Each hall resident can host up to 5 visitors, including individuals from outside NTU, in a single day at the common areas of halls, such as the TV lounge and recreation room.
  • Residents and their visitors should observe all safe management measures at all times, including wearing of masks throughout the interactions.
  • From January 2022, all new and existing hall residents, including Faculty-in-Residence and Senior Faculty-in-Residence, must be fully vaccinated. Those exempted on medical grounds must produce proof of medical ineligibility for vaccination issued by a Singapore-registered medical doctor.
  • Hall cleaning has been ramped up with additional cleaning of common areas, including the proactive use of disinfectants in all hall toilets. 


Play responsibly

  • In-person CCAs, meetings and other non-academic activities must comply with national COVID-19 guidelines relevant to the activity, such as those issued by the National Arts Council (NAC) and Sport Singapore. Instructors/students conducting student activities on-campus are encouraged to keep records of students’ seating arrangements (e.g. taking photos at the start/end of lessons) to facilitate contact tracing. Where activities are conducted in groups, there should be no intermingling between groups. Students should consult their respective CCA advisors for guidance before commencing CCA activities.
  • Students in competitive training and in official CCAs, games and sports events are allowed to resume team sports in groups of up to 10 fully vaccinated persons (including players and umpires, etc), with additional safe management measures in place. Team sports participants must produce a valid negative antigen rapid test (ART) result, self-administered on-site before each game. Procedural and administrative details regarding these additional SMMs will be provided to sports team advisors, coaches and captains separately.
  • Indoor or outdoor mask-on activities are capped at 50 participants or the venue’s capacity limit, whichever is lower, and in groups of up to 5 persons, regardless of vaccination status. There should be at least 1-metre distance between individuals, or if this is not possible, at least 1-metre distancing between groups. In line with national guidelines, the concession for unvaccinated individuals to perform a pre-event test (PET) in lieu of being fully vaccinated would be removed with effect from 1 January 2022.
  • Indoor mask-off activities are capped at 30 participants or the venue’s capacity limit, whichever is lower, and in groups of up to 5 fully vaccinated persons, with VDS in place. There should be at least 1-metre distance between individuals, or if this is not possible, at least 1-metre distancing between groups.
  • Outdoor mask-off activities are capped at 50 participants or the venue’s capacity limit, whichever is lower, and in groups of up to 2 persons, regardless of vaccination status. There should be at least 1-metre distance between individuals, or if this is not possible, at least 1-metre distancing between groups. In line with national guidelines, the concession for unvaccinated individuals to perform a pre-event test (PET) in lieu of being fully vaccinated would be removed with effect from 1 January 2022.
  • Sports facilities on campus will resume regular hours. Please make a booking online before heading to the sports facilities via the  Sports & Recreation Centre Online Booking System. Users are to refer to the respective sports venues for information on the opening hours, allowable capacity and the required safe management measures.

1. Which are the countries/cities where essential business travel is allowed?

Please refer to the ICA SafeTravel website for the latest information on Vaccinated Travel Lane (VTL), Air Travel Pass (ATP)Reciprocal Green Lane (RGL) and Periodic Commuting Arrangement (PCA) and all other destination countries. All travellers must abide by the prevailing COVID-19 prevention and public health measures of all destination countries.  Each of these countries have specific departure requirements and application processes and more details can be found in the links provided.

2. What are the key criteria for essential business or official travel?

Essential business or official travel is intended for when the employee's physical presence is absolutely necessary with no viable alternatives to in-person attendance (e.g. virtual meetings). Employees must obtain upfront approval from their respective Deans/HODs/Research Centre Directors. The request for approval must include the necessary supporting documents (e.g. letter of invitation from host organisation), together with an explanation of the reasons for essential travel. 

3. What is the approval process before making an essential business or official trip?

NTU employees who wish to make an essential business or official trip must seek upfront approval from their respective Deans/HODs/Research Centre Directors (see flow chart below).

The employee must also be sponsored by either a company or a government agency in the destination country, which will file an application on behalf of the applicant with the local authorities.  If the application is approved, an invitation will be issued to the applicant. 

4. I was previously commuting daily from Malaysia. Can I return to Malaysia and work from home there? 

Under current circumstances, all employees are required to live and work in Singapore. Employees must also be able to return to campus to support on-campus operations at any time. Employees are advised to speak to their supervisors directly if they face any difficulties, so that they can work out a solution together.

5. What are the University's guidelines for employees who plan to travel abroad? 

The Singapore Government is gradually reopening its borders and implementing various arrangements to facilitate travel in and out of Singapore, while continuing to safeguard public health amidst the COVID-19 pandemic. As the global COVID-19 situation remains fluid, travellers must comply with Singapore's prevailing border control measures and public health requirements. Please refer to the SafeTravel website for the summary of Stay-Home Notice (SHN) and Swab Requirements for Travellers to Singapore.

6. What are the things I can or cannot do while on LOA?

During the period of the LOA, individuals should observe the following:

a. Remain contactable at all times.

b. Remain in your accommodation at all times, except to perform essential activities. Singaporean/permanent resident students and international students who have NTU hall accommodation are not allowed to serve this LOA in the campus. Students should make arrangements to serve their LOA at a suitable off-campus accommodation.

c. Monitor your health and temperature twice daily (morning and afternoon) and submit your temperature record in the Temperature Recording system on the Intranet.

d. Minimise contact with others. If necessary, you may opt for home delivery services or enlist the assistance of others for your daily necessities. Individuals must not physically attend classes, or any University event or activity on campus, or work in the laboratory while on LOA. 

e. In the event that you must be in contact with another person, you must wear a surgical mask. If you do come into close contact (within 2 metres) with anyone for a reasonable amount of time i.e. 10 minutes or more, you must note down the contact details of that person. You should maintain a record of all the persons they come into close contact with during LOA.

f. Seek immediate medical attention if you feel unwell with a fever or respiratory symptoms such as cough and runny nose. You should wear a surgical mask and call the clinic ahead of the visit and inform the doctor of your travel history.

7. What happens if my return to Singapore is delayed due to reasons beyond my control?

Employees on personal travel and whose return to Singapore is delayed must use their Annual Leave for any additional days missed at work. In the event that their Annual Leave is insufficient for this purpose, they will be placed on No-Pay Leave until they return to work.

Employees who are required to travel due to family emergencies and whose return to Singapore is delayed must use their Annual Leave for any additional days missed at work. In the event that their Annual Leave is insufficient for this purpose, they will be placed on No-Pay Leave thereafter with half-pay for up to one month, until they return to work.

Faculty who are required to travel due to family emergencies and whose return to Singapore is delayed must use their Annual Leave for any additional days missed at work. In the event that their Annual Leave is insufficient for this purpose, they will be placed on No-Pay Leave thereafter with half-pay for up to one month, until they return to work.  They will be allowed to fulfil their teaching obligations through online means where possible. They do not need to apply for Annual Leave on those days when they have to conduct lessons while they are overseas.

Please refer to the 18 November advisory for more details. 

8. What are the University's guidelines for employees on emergency travel due to unforeseen circumstances?

Employees who are required to travel due to family emergencies should take note of the following terms and travel precautions:

  1. Employees who are required to travel due to family emergencies and whose return to Singapore is delayed must use their Annual Leave for any additional days missed at work. In the event that their Annual Leave is insufficient for this purpose, they may be placed on Half-Pay Leave(up to a maximum of one month), and No-Pay Leave thereafter until they return to work. 

  2. Faculty who are required to travel due to family emergencies and whose return to Singapore is delayed will be allowed to fulfil their teaching obligations through online means where possible. They do not need to apply for Annual Leave on those days when they have to conduct lessons while they are overseas.

  3. Employees returning from travel due to family emergencies need not apply for Annual Leave for their isolation period/Stay-Home Notice. Their isolation period/SHN will be considered as Work From Home.

Further information for faculty, staff and students is available here.