Precautionary measures to protect the NTU community against COVID-19.

The safety and well-being of NTU students, faculty, staff and visitors is the University's top priority. Since January 2020, the University has put in place various precautionary measures to safeguard our community against COVID-19.

NTU takes a responsible community approach in the fight against the COVID-19 pandemic. Being collectively responsible for the implementation of the precautionary measures in our community is important to our ability to keep our community safe and healthy. 

We will continue to monitor the situation, take guidance from government authorities, and adjust our measures needed in the days ahead. Let us all continue to stay safe, remain vigilant and work together to protect the well-being and health of our NTU community.


COVID-19 FAQs

In what situations will I be issued a Health Risk Warning, Health Risk Alert or Leave of Absence, and what must I do?

The Ministry of Health (MOH) will be issuing Health Risk Warnings (HRW) and Health Risk Alerts (HRA) to individuals who have been in close contact with COVID-19 cases to strengthen its ringfence around COVID-19 cases linked to hotspots. Persons under HRW or HRA will be explicitly notified via phone call or SMS by MOH.  Please adhere to the MOH directive if you are contacted.

Please see the table below on what to do, if you are served with a HRW, HRA or LOA under the described scenarios. If you need any clarification, please contact notify@ntu.edu.sg for assistance.

Do note the following:

  • Students on LOA are to continue attending online lessons and will be excused from attending in-person lessons.
  • Employees and students on LOA and living on campus are advised to remain in your faculty housing/hall room as much as possible, and minimise contact with others. Hall residents can opt to return to their own home/place of residence to self-isolate. Approach the faculty housing/hall admin office or hall block representatives if you have any questions or need assistance.  
  • Employees on LOA can continue with their regular duties and work from home.
  • Faculty on LOA are advised to conduct your lessons via online means, or get a colleague to cover your duties if in-person attendance is required.
Scenario What to do
1. Employees/students who receive a Health Risk Warning
 
a. Persons who are casual contacts of a COVID-19 case.
 
b. Persons who have visited specific higher-risk hotspots on the same day as a COVID-19 case.
1. Notify the University of your HRW status via email: notify@ntu.edu.sg. You will be placed on LOA until your exit Polymerase Chain Reaction (PCR) test is negative or until you complete the required HRW isolation period.
 
2. Self-isolate at your home/place of residence. Do not leave home, except to seek medical treatment from a doctor, or take your PCR test.
 
3.  Use online grocery and food delivery services, where necessary.
 
4. Monitor your health and promptly see a doctor if you feel unwell.
 
2. Employees/students with household members who receive a Health Risk Warning
 
1. Notify the University of your household member’s HRW status via email: notify@ntu.edu.sg. You will be placed on LOA until the affected household member’s PCR test is negative.
 
2. Self-isolate at your home/place of residence. Do not leave home, except to seek medical treatment from a doctor, or take your PCR test.
 
3. Use online grocery and food delivery services, where necessary.
 
4. Monitor your health and promptly see a doctor if you feel unwell.
 
3. Employees/students who receive a Health Risk Alert 1. Continue with your daily activities as usual, but limit your social interactions with others as an added precaution.
 
2. Monitor your health and promptly see a doctor if you feel unwell.

Students will not be issued LOA and can continue to return to campus, if they are well. However, students are to purchase self-test Antigen Rapid Test (ART) kits from retail pharmacies and take a self-test. Students with a positive ART test result should seek immediate medical attention and not return to campus until they receive a negative confirmatory PCR test result.

Employees are to purchase self-test ART kits from retail pharmacies and obtain a negative ART test result before returning to campus. Those with a positive ART test result should seek immediate medical attention and not return to campus until they receive a negative confirmatory PCR test result. Employees are to update their Department/Office.
 
4. Employees/students with household members who receive a Health Risk Alert
 
· Students will not be issued LOA and can continue to return to campus, if they are well.
 
Monitor your health and promptly see a doctor if you feel unwell.
5. Employees/students or their household members who must undergo mandatory COVID-19 testing due to a COVID-19 cluster

1. Do not come to campus once you know that you or your household member must undergo mandatory COVID-19 testing due to exposure to a COVID-19 cluster.

2. Notify the University (email: notify@ntu.edu.sg) that you or your household member are required to undergo mandatory COVID-19 testing due to exposure to a COVID-19 cluster. You will be given 5 days’ LOA from the day of reporting. The LOA will be lifted upon a negative COVID-19 test result.

3. Self-isolate at your home/place of residence. Do not leave home, except to seek medical treatment from a doctor, or take your PCR test.

4. Use online grocery and food delivery services, where necessary.

5. Monitor your health and promptly see a doctor if you feel unwell.

This will not apply to employees/students who are working in sectors such as healthcare, where mandatory Routine Rostered Testing is required.

6. Employees/students staying with household members (6 years old and above) with flu-like symptoms

1. Notify the University (email: notify@ntu.edu.sg) if their household members (6 years old and above) have flu-like symptoms.

2. Provide proof of the MC of the household member (if MC is available). The LOA will be lifted upon report of a negative PCR/ART test or at the end of the MC, whichever is earlier. If the household member is not on MC, the LOA will be capped at 5 days.

7. Employees/students with Acute Respiratory Infection symptoms and are on medical leave, but do not have a COVID-19 test result

1. Notify the University (email: notify@ntu.edu.sg) .

 

2. Employees/students will be placed on LOA for 5 days after expiry of medical leave, if they do not have a COVID-19 test result

8. Employees/students arriving from overseas and serving 14-day SHN Employees and students travelling to Singapore from overseas and serving 14 days of SHN^ will be issued LOA until they complete the 14-day SHN.
 
Students must not attend in-person lessons or engage in campus and social activities until their LOA has ended. They can resume normal activities on the morning of Day 15 after arriving in Singapore.
 
^Please refer to ICA's SHN and Swab Requirements for Travellers to Singapore for more details.

9. Employees/students who are close and recent contacts with a confirmed case, pending issuance of Quarantine Order.

Employees/students with close and recent contact with a confirmed case, but who were not placed on Quarantine Order (QO) by MOH, will be contacted by NTU to be placed on LOA.
10. Employees/Students residing in the same household as Persons under Quarantine (PUQ)
 
 
Employees/students must notify the University (email: notify@ntu.edu.sg) if:
 
1. They are residing in the same household as a PUQ under Home Quarantine Order (HQO). LOA will be lifted once the PUQ has a PCR negative result.
 
2. They are residing in the same household as a PUQ serving at GQF (including awaiting transportation to a Government Quarantine Facility (GQF)). The LOA will be lifted once the PUQ has a PCR negative result.
 

11. Employees/students residing in the same household as Persons on Stay-Home Notice (PSHN)

Employees/students must notify the University (email: notify@ntu.edu.sg) if they are residing in the same household as a PSHN serving SHN^ at home.  LOA will be lifted once PSHN has a PCR negative result.
 


1. Why are employees in the education sector prioritised for the COVID-19 vaccination?

The vaccination of employees complements existing efforts in keeping our educational institutions safe. As our employees come into contact with a large number of students, this can further minimise transmission risks in our institutions.

Vaccination is critical to protect us, our families, colleagues and students against COVID-19. Vaccination also protects those in our community who cannot be vaccinated due to medical reasons. This collective protection will become more effective as more people are vaccinated and is a key enabler allowing us to return to normalcy.

2. Who will be included for the vaccination? 

Currently, all Singaporeans and long-term residents aged 40 and above are eligible for vaccination. To complement the earlier vaccination exercise for personnel in education institutions and help keep students and employees safe, all AU employees including vendors under the age of 40 will also be invited to be vaccinated. 

3. Is it compulsory for employees to be vaccinated?

While it is not compulsory for employees to be vaccinated, we would like to strongly encourage our colleagues to come forward to be vaccinated if you are medically eligible. All of us in the educational institutions have a duty of care to our students. When more of us are vaccinated, we would then be able to better protect ourselves and our students, and keep our institutions safe.

4. Can I work in an educational institution if I do not get vaccinated?

 Yes, employees who are not vaccinated can still continue working in the educational institution.

5. Can I get re-deployed to a backroom work with less exposure if I do not get vaccinated as I am not medically eligible? 

In general, no re-deployment is required for employees who are not vaccinated. Vaccination offers an added protection to employees and reduce transmission risk, but not getting vaccinated does not render you ineligible to perform your current role.

REGISTRATION FOR VACCINATION

6. Can I take my time to sign up for vaccination?

The SMS includes a unique booking link to make an appointment to be vaccinated. You have 14 days from the receipt for the SMS to schedule an appointment via the booking link.

Within the 14 days, you will have priority to schedule your appointment. If you have not booked a slot within the 14-day time limit but are still keen to be vaccinated, you may re-register their interest and be notified to make an appointment when there are slots available. You can re-register by clicking on the same unique link in the original SMS notification.

7. Do I need to inform my supervisor of my vaccination appointment?

Please keep your supervisors/reporting officers informed of your vaccination appointment, so that staggering within the departments could be planned if necessary to ensure business continuity.

 It would be helpful if you could schedule your appointment for both doses such that it avoids clashes with periods of critical University activities.

8. Can I ask for time off from work to attend my vaccination appointment?

 Employees may request time off to attend the earliest vaccination appointment. Please directly check with your supervisor/reporting officer in advance.   

9. Can I reschedule my vaccination appointment?

Yes, you may reschedule your appointments using the same registration link in the original SMS. When doing so, please take into consideration the timing of both doses and avoid the periods of critical school activities. You should also update your supervisor/reporting officer in advance. 

10. If I want to wait till more are vaccinated and more data on safety is released, will I still have an opportunity to be vaccinated later?

You may get vaccinated later when the vaccination is open to the general population.

11. If I am on medical leave or unwell, should I still go for the vaccination?

Please do not go for the appointment. You should only take the vaccination when you are well. If you have not taken your first dose, please cancel and rebook both appointments using the same registration link issued via SMS. If you have taken your first dose and wish to reschedule your second dose, please call MOH at 1800 333 9999.


TAKING THE VACCINATION

12. How many doses are there?

The vaccine consists of two doses, with the second dose due 6 to 8 weeks after the first dose. You must receive both doses to have the full vaccine protection.

13. Is COVID-19 vaccination safe for those with chronic illness such as hypertension, high cholesterol and diabetes?  

The study population for Pfizer-BioNTech’s and Moderna's phase 3 trials included persons with medical comorbidities, who were at risk of serious, life-threatening disease and death from COVID-19 infection, and there were no safety concerns reported in this group. Persons with chronic illnesses are recommended to receive the vaccine for personal protection as well as protecting their loved ones. They can also seek the advice from the attending doctors at the Vaccination Centres.

AFTER THE VACCINATION

14. Are there any side effects? What should I do if I suffer from any side effects? 

The vaccine has been assessed to be safe for use. However, you may experience common side effects, similar to other vaccines. Most side effects are mild or moderate, and usually get better within a few days. The table below lists some common side effects that have been reported with this vaccine, and how to manage them.

Side EffectsHow to Manage
Pain, redness, swelling at the injection site
Paracetamol 1 to 2 tablets every 6 hours as needed
Fever, chills
Headache, muscle pain, joint pain
Tiredness
Rest
Lymph node swelling at neck or arms
Usually gets better by itself in a week or so


See a doctor if:

  • The side effects persist or get worse
  • The fever persists for more than 48 hours (2 days)

In very rare cases, this vaccine can cause a severe allergic reaction. Signs of a severe allergic reaction include: difficulty breathing, swelling of your face, throat, eyes or lips, a fast heartbeat, dizziness and weakness, a bad rash all over your body.  If you experience a severe allergic reaction, seek medical attention immediately. Call 995 or go to the nearest A&E immediately.

15. Can I take leave if I am unable to work from the side effects of the vaccination?

If you suffer side effects such that you are unable to work, you should report your absence to your reporting officer in the usual way, and apply for call-in sick leave to rest at home.

16. What sorts of activities will vaccinated persons be allowed to do (e.g. karaoke)? Will they be exempted from measures such as pre-event and/or pre-departure/ entry to Singapore testing? What about public health measures such as quarantine?

While there is evidence that COVID-19 vaccines are effective in preventing symptomatic disease, the extent of their ability in preventing transmission to others is still being studied.
Hence, vaccinated persons should still continue to adhere to public health and general safe management measures such as mask wearing.

To continue to keep our AUs safe, the SMMs will remain even after the vaccination exercise is completed. The SMMs will be adjusted accordingly based on the national posture.

For more information, visit the vaccination microsite at https://vaccine.gov.sg.

Information on the COVID-19 vaccinations can also be found at https://www.moh.gov.sg/covid-19/vaccination. 

For other queries pertaining to vaccination registration, health and safety, post vaccination matters, please contact MOH’s hotline @ 1800 333 9999 for assistance.

Safe Management Measures

Learn Responsibly

Between now till 20 August, lessons will generally be conducted online, unless otherwise advised.

In-person lessons will resume from 23 August, barring any changes in the national COVID-19 guidelines.

Where in-person classes and lectures need to be conducted, group sizes will remain capped at 50 persons per venue, with the prevailing SMMs implemented. Group sizes across all academic activities (eg. group discussions) will be capped at 5 persons.

Students are advised to check their NTULearn course site regularly for updates regarding their class arrangements.

All large-group lectures will be delivered online. Tutorials, seminars and lab sessions will generally be conducted in-person. Lectures, tutorials, seminars and lab sessions will progressively transition to be conducted fully in-person once the COVID-19 situation stabilises and where permitted by national public health guidelines.

  • Classes are limited to not more than 50 people, where lessons will be held in a sufficiently large venue to ensure safe distancing among students. Ensure that the necessary precautionary measures are followed, including SafeEntry and QR code check-in/out. 
  • Use the disinfectant wipes provided and wipe down the table top before and after lessons or self-study in the tutorial / seminar rooms and labs, to ensure surfaces are clean and ready for the next user.
  • Anti-microbial coating has been applied on the touchscreens and on all audio-visual equipment in the lecture theatres, tutorial rooms and labs. 
  • During lessons, students should sit with your assigned discussion/work groups, and minimise intermingling between groups. 

  • To facilitate better safe distancing, students are requested to only go to academic areas or schools when there are scheduled lessons or lab sessions.

 

Work Responsibly 

  • During the Phase 2 (Heightened Alert) period, employees who are working from home must ensure that they can effectively continue their job remotely with minimal disruption. Employees working from home may be required to return to the campus at short notice should the need arise, and continue to require vacation leave approval if they seek to undertake personal travel.
  • Employees and contract workers whose work must be done on campus will be allowed to return to campus. This includes those who conduct/ support in-person classes, provide other essential services, such as student counselling, IT support, lab-based support, campus housing, facilities management, or access lab-based equipment, or have projects and tasks that cannot be done remotely. 
  • All employees on campus must adhere strictly to safe management measures. This includes using TraceTogether-only SafeEntry check-in/out, temperature monitoring, maintaining safe distancing of at least 1 metre, and wearing face masks at all times. Where applicable, employees will be rostered for their return to campus. Staggered start times and flexible working hours should be implemented to ensure that travel is safe for employees commuting on public transport. 
  • Researchers who require access to specialised equipment/resources on campus may return to their workplace on a need-to basis. Please note all regulations and laws pertaining to safety and research are still in force.
  • Employees and researchers who face any difficulties are advised to speak to their supervisor or HR partner directly, so that a solution can be worked out together.
  • Everyone is required to comply with the prevailing safe distancing and other SMMs at all times. In-person social gatherings should be avoided as far as possible.
  • Essential work-related events, e.g. key meetings and staff training, can proceed in-person if they cannot be converted to fully virtual, but must adhere strictly to the prevailing safe management measures, including safe distancing of at least 1 metre, wearing of masks at all times and a maximum of 50 people in attendance. Meals and refreshments should not be served during the work-related events.
  • Large events at NTU will remain capped at 50 people. All non-essential events and those involving more than 50 people should shift online or remain postponed to a later date.

  • Only business-related visitors will be allowed to campus. One day before their visit, these visitors must be pre-registered and submit their health declaration form. They will also be subjected to a temperature check on the day of their visit.

  • Campus tours and non-business-related visits remain suspended until further notice. 

 

Live Responsibly

With effect from 10 August:

  • Groups of up to 5 persons can dine-in at campus F&B locations licensed as food courts, cafes or restaurantsonly if everyone in the group are fully vaccinated.Individuals who have recovered from COVID-19 or who have obtained a valid negative COVID-19 test result covering the duration of dine-in may be included. Unvaccinated individuals may not dine-in, but they can continue to use takeaway services at these venues. These rules apply to the following F&B locations: 
    • Canteen A / North Spine Food Court,
    • Canteen B / South Spine Food Court, 
    • Pioneer Food Court, 
    • Nanyang Crescent Food Court, and 
    • International Food Court (opening in August at Block N2.1, Level 2). 
  • Groups of up to 2 persons regardless of vaccination status can dine-in at all other campus canteens, including hall canteens. 
  • In addition, to provide more space for dining, LT1 and LT23 have been set aside for individuals to consume their takeaway food during lunch hours. We ask for your understanding to maintain the cleanliness and hygiene of the LTs at all times.
  • Diners must be seated at least 1 metre apart, or if this is not possible, at least 1 metre apart between groups of not more than 5 or 2 persons, whichever is applicable. Individuals should mask up when not consuming food and beverage, clear their table trays and litter, and leave the dining hall immediately after finishing their meals.
  • Usage of food delivery services is encouraged to avoid queuing and congestion at the F&B venues.
  • Hall residents are only allowed to have up to 3 people from the same hall precinct in a single room, and up to 5 people from the same hall precinct in a double room in a single day. This includes the room resident(s). 
  • Gatherings in groups of more than 5 persons are not permitted, whether in common areas of halls, such as the TV lounge and recreation room, or other areas on campus. Individuals should continue to limit their overall number of social gatherings to not more than 2 per day. Campus residents should also observe all safe management measures at all times, including wearing of masks and maintaining at least 1 metre safe distancing.
  • Hall cleaning has been ramped up with additional cleaning of common areas, including the proactive use of disinfectants in all hall toilets. 
  • The residential hall check-in period will be staggered over several weeks to ensure safe distancing during the move-in period. 
  • Keep our campus shuttle buses safe by refraining from talking on the phone or to one another whilst travelling on the shuttle buses. Even though the frequency of shuttle buses has been increased, everyone is encouraged to cater for extra travelling time to get to and around the campus. Campus residents are encouraged to work together to keep your respective residential hall precincts safe. 

Play Responsibly

  • In-person CCAs, meetings and other non-academic activities can be held in groups of 5 persons in accordance with guidelines relevant to the activity. Instructors/students conducting student activities on-campus are encouraged to keep records of students’ seating arrangements (e.g. taking photos at the start/end of lessons) to facilitate contact tracing. Please seek the advice of your respective CCA advisors prior to commencing CCA activities.
  • Higher risk student activities involving voice training, speech and drama, singing, or playing of wind and brass instruments should have no more than 30 participants per session, including the instructor(s) and accompanist(s). Participants must adhere to the National Arts Council’s advisory
  • Sports facilities on campus will resume regular hours. Please make a booking online before heading to the sports facilities via the Sports & Recreation Centre Online Booking System. Users are to refer to the respective sports venues for information on the opening hours, allowable capacity and the required safe management measures.
  • Outdoor activities (mask-on and mask-off), and indoor mask-on activities can resume in groups of up to 5 persons, in classes of up to 50 persons including the instructor(s), subject to the venue’s capacity limit, whichever is lower. 
  • Indoor mask-off activities can take place in groups of up to 5 persons in classes of up to 30 persons provided all individuals in the class are fully vaccinated, subject to the venue’s capacity limit, whichever is lower.    
  • Participants in these sports activities should maintain:
    • at least 2 metres distancing between individuals
    • at least 3 metres distancing for high intensity or high movement indoor exercises 
    • at least 3 metres distancing between groups, with no intermingling of groups before, during and after the activities. 
  • Masks should be put on immediately after the completion of strenuous activities.

1. Which are the countries/cities where essential business travel is allowed?

Please refer to the ICA SafeTravel website for the latest information on Air Travel Pass (ATP)Reciprocal Green Lane (RGL) and Periodic Commuting Arrangement (PCA) and all other destination countries. All travellers must abide by the prevailing COVID-19 prevention and public health measures of all destination countries.  Each of these countries have specific departure requirements and application processes and more details can be found in the links provided.

2. What are the key criteria for essential business or official travel?

Essential business or official travel is intended for when the employee's physical presence is absolutely necessary with no viable alternatives to in-person attendance (e.g. virtual meetings). Employees must obtain upfront approval from their respective Deans/HODs/Research Centre Directors. The request for approval must include the necessary supporting documents (e.g. letter of invitation from host organisation), together with an explanation of the reasons for essential travel. 

3. What is the approval process before making an essential business or official trip?

NTU employees who wish to make an essential business or official trip must seek upfront approval from their respective Deans/HODs/Research Centre Directors (see flow chart below).

The employee must also be sponsored by either a company or a government agency in the destination country, which will file an application on behalf of the applicant with the local authorities.  If the application is approved, an invitation will be issued to the applicant. 

4. I was previously commuting daily from Malaysia. Can I return to Malaysia and work from home there? 

Under current circumstances, all employees are required to live and work in Singapore. Employees must also be able to return to campus to support on-campus operations at any time. Employees are advised to speak to their supervisors directly if they face any difficulties, so that they can work out a solution together.

5. What are the University's guidelines for employees who plan to travel abroad? 

The Singapore Government is gradually reopening its borders and implementing various arrangements to facilitate travel in and out of Singapore, while continuing to safeguard public health amidst the COVID-19 pandemic. As the global COVID-19 situation remains fluid, travellers must comply with Singapore's prevailing border control measures and public health requirements.  Please refer to this link for the summary of Stay-Home Notice (SHN) and Swab Requirements for Travellers to Singapore. 

6. What are the things I can or cannot do while on LOA?

During the period of the LOA, individuals should observe the following:

a. Remain contactable at all times.

b. Remain in your accommodation at all times, except to perform essential activities.

c. Monitor your health and temperature twice daily (morning and afternoon) and submit your temperature record in the Temperature Recording system on the Intranet.

d. Minimise contact with others. If necessary, you may opt for home delivery services or enlist the assistance of others for your daily necessities. Individuals must not physically attend classes, or any University event or activity on campus, or work in the laboratory while on LOA. 

e. In the event that you must be in contact with another person, you must wear a surgical mask. If you do come into close contact (within 2 metres) with anyone for a reasonable amount of time i.e. 10 minutes or more, you must note down the contact details of that person. You should maintain a record of all the persons they come into close contact with during LOA.

f. Seek immediate medical attention if you feel unwell with a fever or respiratory symptoms such as cough and runny nose. You should wear a surgical mask and call the clinic ahead of the visit and inform the doctor of your travel history.

7. What happens if my return to Singapore is delayed due to reasons beyond my control?

Employees on personal travel and whose return to Singapore is delayed must use their Annual Leave for any additional days missed at work. In the event that their Annual Leave is insufficient for this purpose, they will be placed on No-Pay Leave until they return to work.

Employees who are required to travel due to family emergencies and whose return to Singapore is delayed must use their Annual Leave for any additional days missed at work. In the event that their Annual Leave is insufficient for this purpose, they will be placed on No-Pay Leave thereafter with half-pay for up to one month, until they return to work.

Faculty who are required to travel due to family emergencies and whose return to Singapore is delayed must use their Annual Leave for any additional days missed at work. In the event that their Annual Leave is insufficient for this purpose, they will be placed on No-Pay Leave thereafter with half-pay for up to one month, until they return to work.  They will be allowed to fulfil their teaching obligations through online means where possible. They do not need to apply for Annual Leave on those days when they have to conduct lessons while they are overseas.

Please refer to the 18 November advisory for more details. 

8. What are the University's guidelines for employees on
 emergency travel due to unforeseen circumstances?

 Employees who are required to travel due to family emergencies should take note of the following terms and travel precautions:

  1. Employees who are required to travel due to family emergencies and whose return to Singapore is delayed must use their Annual Leave for any additional days missed at work. In the event that their Annual Leave is insufficient for this purpose, they may be placed on Half-Pay Leave(up to a maximum of one month), and No-Pay Leave thereafter until they return to work. 

  2. Faculty who are required to travel due to family emergencies and whose return to Singapore is delayed will be allowed to fulfil their teaching obligations through online means where possible. They do not need to apply for Annual Leave on those days when they have to conduct lessons while they are overseas.

  3. Employees returning from travel due to family emergencies need not apply for Annual Leave f

 

9. When is NTU implementing the TraceTogether-only SafeEntry system?

SafeEntry check-ins with the TraceTogether app or token will be mandatory at all NTU campus venues effective 17 May 2021. SafeEntry is the national digital check-in system that logs individuals' entry into and exit from a venue to facilitate contact tracing.

Employees, students and visitors may no longer gain entry to NTU campus venues by scanning SafeEntry QR codes with their phone cameras, or through the SingPass mobile app, or barcodes on their NRIC. They must instead use either the TraceTogether token or app with Bluetooth turned on. Please download the TraceTogether app on your mobile device, if you have not already done so.   

10 Why do I still need to check-in using the NTU QR code check-in system?

To facilitate more precise contact tracing should the need arise, everyone will be required to check-in using the existing NTU QR code check-in system before they enter specific venues within buildings, such as tutorial rooms, laboratories, offices and meeting rooms.

11. Many of the entrances and exits to buildings and facilities are now cordoned off. Is this really necessary?

While these measures may cause some inconvenience, for example, some may need to take a longer route than usual to reach their destination, they are necessary to allow the University and the Ministry of Health to quickly identify affected individuals in the event that contact tracing is required. We seek everyone's cooperation to comply with these measures, which are part of the national effort to contain the community spread of COVID-19.

12. What are the precautionary measures in place on the use of the University's sports facilities?

In-person CCAs, meetings and other non-academic activities can be held in groups of 5 persons in accordance with guidelines relevant to the activity. Instructors/students conducting student activities on-campus are encouraged to keep records of students’ seating arrangements (e.g. taking photos at the start/end of lessons) to facilitate contact tracing. Please check with your advisors if you are unsure as to whether any activity may proceed.

Sports facilities on campus will resume regular hours. Please make a booking online before heading to the sports facilities via the Sports & Recreation Centre Online Booking System. Users are to refer to the respective sports venues for information on the opening hours, allowable capacity and the required safe management measures. Do bring your own towels and exercise mats, and wipe down all surfaces before and after use.

13. What sport and physical activities are allowed indoors?

In line with Sport Singapore's advisory on 20 July 2021, only low intensity sport and physical activities with masks on at all times are allowed in indoor sport & recreation facilities. The activity has to cease immediately, if any participant removes his or her mask.

14. Is the NTU swimming pool open during Phase 2 (Heightened Alert)?

The 8-lane 50 metre swimming pool will continue to remain open during the Phase 2 (Heightened Alert). However, the wading pool will be closed until further notice. 

Prior booking is required via the online booking website

Staff will be deployed to ensure safe distancing, and users should practise safe distancing even in open spaces. Individuals who feel unwell should seek immediate medical attention and avoid visiting the sports facilities until they have recovered. 

15. What are the operating hours of the NTU swimming pool?

The pool's opening hours are: 

  • Mon & Sat: 11.00am - 8.00pm
  • Tue to Fri: 8.00am - 8.00pm
  • Sun: 8.00am - 8.00pm
  • Closed on Public Holiday

16. Are campus residents allowed to self-organise large group activities in the halls or at sports facilities?

During the Phase 2 (Heightened Alert) period, gatherings in groups of more than 2 persons are not permitted, whether in common areas of halls, such as the TV lounge and recreation room, or other areas on campus. Individuals should continue to limit their overall number of social gatherings to not more than 2 per day. Campus residents should also observe all SMMs at all times, including wearing of masks and maintaining at least 1 metre safe distancing. Disciplinary action will be taken for breach of any of these safe management measures.

16. What precautions can I take to protect myself from COVID-19?

Please follow the Ministry of Health's updates (https://www.moh.gov.sg/covid-19) to remain vigilant, and adopt good personal hygiene practices at all times:

All travellers should monitor their health closely for two weeks upon return to Singapore and seek medical attention immediately if you feel unwell. Travellers should inform their doctor of their travel history. If you have a fever or respiratory symptoms (e.g. cough, runny nose, shortness of breath), you should wear a mask and call the clinic ahead of the visit.  

17. Must I wear a mask?

As of 14 April 2020, you are required to wear a mask if you need to leave your house or residence. It is also compulsory to wear a mask on public transport, and when visiting supermarkets, convenience stores, pharmacies and shopping malls. 

You may remove your mask only when engaging in strenuous exercise outdoors, such as running and jogging, but you must put it back on once you have completed your exercise. 

If you have a respiratory tract infection, such as cough or flu, it also helps prevent the droplets from being passed into the air when you cough or sneeze.

A surgical mask should be discarded after use and under no circumstances should it be used for more than one day. Replace the mask immediately if it is damaged or soiled.

It is also important to observe good personal hygiene:

  • Wash your hands frequently with liquid soap.
  • Always wash your hands after sneezing, coughing, cleaning the nose; going to the toilet; and before touching the eyes, nose and mouth, or preparing food.
  • You can also build up your body's immunity by adopting a healthy lifestyle – eat well, get plenty of rest and sleep, exercise, and refrain from smoking.


18. I would like to seek medical attention as I have a cough and runny nose and have recently travelled overseas to a place with confirmed cases of COVID-19 pneumonia. Should I go to the University Medical Centre or do I have to go to a hospital A&E?

If you have recently travelled overseas, and are feeling unwell with a fever, or respiratory symptoms (such as cough, runny nose), please seek medical attention immediately. Wear a surgical mask and call the University Medical Centre or your nearest clinic ahead of your visit. You should also inform the doctor of your travel history. The Ministry of Health (MOH) has informed and reminded healthcare practitioners to be vigilant for cases and how to manage them. All suspected cases seen at various healthcare settings will be reported to MOH immediately and referred to hospitals for further assessment and treatment. 

19. A member of my family/household has acute respiratory illness. Can I work from home instead of the office?

If a member of your family or household has acute respiratory illness or COVID-19 symptoms (fever, cough), you should:

  • Inform your department head and HR business partner.
  • Work from home and do not come to campus, so as to reduce the risk of community transmission.
  • Submit a copy of your family/household member's Medical Certificate to your Reporting Officer so that it will not be counted against your paid sick leave entitlement.

20. A member of my family/household has acute respiratory illness, and I was absent for my examination/in-class assessment on campus. What must I do?

If you had missed your on-campus exam or in-class assessment because a member of your family or household has acute respiratory illness or COVID-19 symptoms (fever, cough), you should:

  • Stay at home and do not come to campus, so as to reduce the risk of community transmission.
  • Submit a copy of your family/household member's Medical Certificate to your School administrator within 2 working days from the day of exam or 7 working days from the day of the in-class assessment.
  • Check with your course coordinator or School administrator on what to do for your missed exam/in-class assessment.
Further information for faculty, staff and students is available here.