‚ÄčThe University offers standard types of letters to certify enrolment, registration and graduation status for current students, non-graduating students, graduates and withdrawn students.


1.     Request via Online System is applicable to the below category of students:

  • Current Student
  • Graduates

    Processing Time: 1 to 2 working days

    You will be notified via email when the letter(s) is/are ready for self-printing.  


2.     Request via Email

Applicable to the following category of students:


Please click on the relevant link to submit request and provide the following information:


Full Name*Email Address
NRIC/Passport Number*

Collection Mode+: Self Collection @One Stop / By Mail
Please indicate either (i) or (ii) 

(i)     Self Collection @ One Stop 

(ii)    By Mail 

(Please provide valid mailing address)

Matriculation Number* 
Programme of Study* 


*Provide as captured in NTU database

 Processing Time: 3 to 5 working days

+You will be notified via email when the letter(s) is/are ready for collection.


3.     Collection at NTU

An e-copy would be sent to your preferred/indicated email. However, should you require a hardcopy, collection of hard copy certification letter(s) is at One Stop @ SAC.

One Stop @ SAC 
50 Nanyang Avenue
NS3-01-03, Academic Complex North
Singapore 639798
Tel: 67906823/65923626
Counter Operating Hours
8.30 a.m. to 5.00 p.m. (Monday - Thursday)
8.30 a.m. to 4.45 p.m. (Friday)
The office is closed on Weekends & Public Holidays.


Please bring your matric card (current student) or NRIC/Passport (Graduate) for verification when collecting your certification letter(s).

If you authorise someone else to collect the certification letter on your behalf, the following documents are required at collection:

  • An Authorisation Letter signed by you 
  • Copy of your identity card (both sides) or passport (personal particulars page)
  • The authorised person's original NRIC/passport


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