Travel Insurance

Travel insurance offers financial protection to travellers who are exposed to risks of large medical expenses overseas, personal accident, delay or cancellation of flight, loss or damage to personal items, third-party liability, etc.  Hence, students travelling on official trips and exchange programmes that are approved or authorised by NTU will be covered by the University's Group Travel Insurance Scheme for Students. This scheme applies to all full-time matriculated undergraduate and postgraduate students, and will cover official NTU student trips that start on or after 1 June 2019. The programme manager-in-charge of the respective overseas programmes will advise you on the rates payable, where applicable (e.g. for optional programmes or part-time students), based on the region that you are going to and the duration of your trip.

Chubb Insurance Singapore Limited has been appointed by NTU to provide the service for NTU's Group Travel Insurance for students. For further information on the Group Travel Insurance scheme, please refer to the following webpage:


You may also contact Chubb Insurance Singapore Limited at CustomerService.SG@chubb.com or One Stop @ SAC at ossac@ntu.edu.sg


Assistance on Medical and Security Matters

Apart from travel insurance, timely assistance on medical and security matters is also important for people on overseas travel. The University has thus contracted International SOS (ISOS) to provide emergency assistance to NTU members on official trips or university-sanctioned activities overseas.

Prior to departure, travellers can access a wealth of destination-specific information to help them prepare and plan for the trip. In the event of an emergency during the trip, any NTU members can contact ISOS for immediate assistance. The expenses incurred for the assistance services may be borne by the traveller or claimable from his/her travel insurance, depending on the insurance terms.

For more information on ISOS services, please access this website: https://www.internationalsos.com/Members_Home/login/clientaccess.cfm?custno=02AYCA089601 (Membership Number: 02AYCA089601)


Travel Registry System

The University has also put in place a Travel Registry System to capture travel information of staff and students. This would enable the University to respond timely, especially in facilitating communication with the affected members, in the event of an emergency.

Students are required to fill in the declaration form at https://venus.wis.ntu.edu.sg/otrs/login.aspx prior to their departure. Only students travelling under programmes of Student Affairs Office, Career and Attachment Office and Office of Global Education & Mobility are not required to fill in since their travel information will be transferred directly from the various registration systems of these individual offices.


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