Useful Contacts and Websites

​​​OFFICE OF ACADEMIC SERVICES
Matriculation
- Photo Submission
- Matriculation Card Collection
- Online Matriculation
6592 2451 or
matric@ntu.edu.sg
http://www.ntu.edu.sg/Students/Undergraduate/
AcademicServices/Matriculation/Pages/default.aspx

Registration of Courses

(to change your GERPE or for registration of additional courses)

6592 2445/2446 or
regn_course@ntu.edu.sg
http://www.ntu.edu.sg/Students/Undergraduate/
AcademicServices/CourseRegistration/Pages/
default.aspx
Undergraduate Examination Matters6592 2447/2448 or
exam@ntu.edu.sg
http://www.ntu.edu.sg/Students/Undergraduate/
AcademicServices/Examination/Pages/default.aspx
Short Leave/Semester Leave of Absence6592 2451 or
matric@ntu.edu.sg
http://www.ntu.edu.sg/Students/Undergraduate/
AdminServices/Pages/default.aspx
Withdrawal from University
ADMISSIONS AND FINANCIAL AID
Admission Enquiries International Enquiries
6790 5806/5807 or adm_intnl@ntu.edu.sg
http://ntu.edu.sg/admissions
Local Enquiries
6790 5972/5055 or adm_local@ntu.edu.sg
Scholarships6790 6766 or
ug_scholarships@ntu.edu.sg

http://admissions.ntu.edu.sg/UndergraduateAdmissions/
Pages/Scholarships.aspx

Financial Assistance Schemes6790 4115/ 6513 2722 or
FinAid@ntu.edu.sg
http://www.ntu.edu.sg/NSS/NSSFinance/
FinancialAssistance/Pages/index.aspx
STUDENT AFFAIRS OFFICE
Tertiary Student Concession Card6790 6823https://www.ntu.edu.sg/OneStop/OurServices/
UGConcessionCard/Pages/home.aspx
Student's Pass6790 6823 or ossac@ntu.edu.sg https://www.ntu.edu.sg/OneStop/OurServices/
Immigration/Pages/homepage.aspx

Vacation Employment/Part-time Employmenthttps://www.ntu.edu.sg/OneStop/OurServices/
Part-Time_Employment/Pages/home.aspx

Insurance Schemehttps://www.ntu.edu.sg/OneStop/OurServices/
Insurance/Pages/home.aspx
​Medical Scheme6793 6828 (for claim matters)https://www.ntu.edu.sg/OneStop/OurServices/
Insurance/Pages/Medical-Scheme.aspx

STUDENT WELLBEING CENTRE
Mental Health Resources /
Counselling and Consultations/
Peer Helping Programme
6790 4462 or
studentwellbeing@ntu.edu.sg
https://www.ntu.edu.sg/studentwellbeing/Pages/index.aspx
OFFICE OF HOUSING & AUXILIARY SERVICES OFFICE
Application for Student Housing6790 5155 https://www.ntu.edu.sg/has/housing/Pages/Housing.aspx
Booking of Sports Facilities6790 5168
NTU SHARED SERVICES
Payment of Fee/Tuition Fee Billing6790 5060 https://intranet2.ntu.edu.sg/nss/NSSFinance/
studentfeebilling/Pages/Student-Tuition-Fees-and-Miscellaneous-Fee-Billings.aspx
​Housing Bills and Financial Matters​6790 5053
Disbursement of Financial Schemes
Cash Awards6908 1460
CPF6790 4619
Donated Bursary6790 4619
Mendaki6908 1460
MOE Bursary6790 5060
NTU Bursary6790 5060
NTU Study Bursary6790 5060
Overseas Student Programme (OSP)6790 4619
Post Secondary Education Account (PSEA)6790 4619
Scholarship6908 1460
Sponsorship6908 1460
Study Loan6790 4619
Tuition Fee Loan6790 5140
GIRO Application6790 5060
TUITION FEE LOAN APPLICATION
DBS Bank6333 0033 http://www.dbs.com.sg/personal/loans/default.page
OCBC Bank 1800-363 3333 http://www.frankbyocbc.com/products/investments/
tuition-fee-loan
TUITION GRANT
Ministry of Education Customer Service 6872 2220 https://tgonline.moe.gov.sg/
HEALTH SCREENING
Medical Centre (Fullerton Healthcare Group @ Gethin-Jones, NTU)6793 6974/6828
ESSENTIAL NUMBERS
Emergencies and Campus Security6790 5200 http://www.ntu.edu.sg/has/CampusSecurity/
Pages/index.aspx
Fault Reporting6790 4777 http://www.ntu.edu.sg/odfm/Pages/default.aspx
IT Service Desk6790 4357 or servicedesk@ntu.edu.sg

http://www.ntu.edu.sg/cits/gettinghelp/Pages/
helpdesk.aspx

RETAIL & SERVICES - COMMERCIAL LEASING
General enquiries and feedback on F&B, Retail and Service outlets leasing@ntu.edu.sg
Leasing enquiries (by prospective tenants)

leasing@ntu.edu.sg​

TRANSPORT SERVICES
SBS Transit1800-287 2727
Transitlink Customer Service Centre (Bus & MRT)1800-225 5663
Taxi Services Comfort Taxi & CityCab
6552 1111
SMRT Taxis
6555 8888
Premier Taxis
6363 6888
Prime Taxi
6778 0808
TransCab
6555 3333
EMERGENCY
Police 999
Fire/Ambulance995
Ambulance (Non-Emergency)1777
GOVERNMENT AGENCIES
Immigration & Checkpoints Authority6391 6100 http://www.ica.gov.sg
Ministry of Education6872 2220 http://www.moe.gov.sg
Singapore Changi Airport
(Information on flight arrival and departure)
1800-542 4422 http://www.changiairport.com
​​

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