1. Why are the changes being implemented to the car park system at NTU?

The demand for parking facilities is consistently high at the car parks of Zone 1 and some car parks in Zone 2. This situation has led to an increase in car park congestion that obstructs traffic flow and thereby posing accident risks to drivers and pedestrians. The changes are necessary in order to regulate the high demand for parking facilities in such car parks and minimize the risks of accidents.

2. Why is Hall 7 pegged at Zone 2a rate, unlike the other halls?
The car park at Hall 7 is within the academic area and is charged the rates for this zone.

3. By when do I need to apply for the new Zone 2a season parking?
All season holders in Zone 2 will be switched to Zone 2b by default. If you continue to park in Zone 2a car parks, you will be charged hourly parking rates. Any season holder who wants to apply for season parking in Zone 2a, will have to cease their current season parking and re-apply through the on-line system from 14 Sep 2012.

If you wish to change your car park zone, please apply from 14 Sep 2012. All applications for season parking should be submitted by the 25th of the month in order to start season parking from the 1st of the following month.

4. Where and when can I park for free at the NTU campus?
Car parks in the Zone 3b are free of charge all day. Zone 1 car parks are free of charge after 10 pm, while Zone 2a, Zone 2b and Zone 3a car parks are free after 6 pm. All car parks are free of charge on Saturdays, Sundays and Public Holidays.

5. Any grace period for drop off?
A 15 minutes grace period will be given.

6. Are there parking charges on the day that NTU declares a school holiday in lieu of Public Holiday on a Saturday?
Yes, normal parking charges will still apply on the day off-in-lieu.

7. Which are the car parks that a particular zone season holder can park?
Please refer to the table below:

P - No additional charge.

* - With effect 1 Oct 2012

8.  Do I have to pay for parking at NIE car parks if I have a season pass under NTU?
Yes. NIE is operating on a different system from NTU.

9. Are there student rates for season parking?
No. The same rates apply to both staff and students. Drivers will also continue to have the option of free all-day parking at the Zone 3b car parks.

10. Will illegally parked vehicles be wheel-clamped?
Vehicles that are parked illegally will be wheel-clamped. The fee for releasing a wheel clamp is $50.00. Drivers of vehicles that have been clamped will need to approach the Campus Security Division to have their cars unclamped. The Campus Security is located at North Spine, NS1-B1-01. Take Lift NS1-1 (near N1) to Basement 1.

11. How can I get the wheel clamp released?
Proceed to Campus Security located at North Spine NS1-B1-01 to make payment by NETS or cashcard only. Take Lift NS1-1 (near N1) to Basement 1 and turn left.

12. Are Season holders guaranteed a parking lot?
Season parking holders are guaranteed a car park lot by zone only, not by a particular car park.
For example, if a Zone 1 season holder cannot park at Car Park A when Car Park A is full, he/she  will have to park at the other car parks at Zone 1 (i.e. Car Park B, Research Techno Plaza or School of Biological Sciences) or at a Zone 2 car park.

13. Will a season holder be given a season parking label?

No. Season holders will be identified by their registered vehicle's In-Vehicle Unit.

14.  Is there a layout plan of the zones?

Please refer to Car Par Zone Chart at: http://www.ntu.edu.sg/odfm/newcarpark/pages/carparkzonechart.aspx

15. Are there parking charges for motorcycles?

No, motorcycles and scooters can park for free on campus but they must park in the motocycle lots provided.

16. Where can I top-up my cash card on NTU campus?

NETS top up machines have been installed at the following locations:

17. How do students apply for season parking?

Yes, students can apply for season parking via StudentLink or GSLink with. Students must get ready their vehicle IU number and car licence plate number.

Students will need to apply by the 25th of each month in order to start season parking from the 1st of the following month. Late applications will not be considered. Applications will be processed subject to payment being cleared. Please allow 3 to 5 days for processing.

Car park lots are subject to availability on a first-come-first-served basis.  

18. How do staff apply for season parking?

Staff can apply through Stafflink--> Financial Services--> eParking System (Booking and Charges). Staff must get ready their vehicle IU number and car licence plate number. Staff will need to appy by the 25th of each month in order to start season parking from the 1st of the following month.

Late applications will not be considered. Applications will be processed subject to payment being cleared. Please allow 3 to 5 working days for processing.

Car park lots are subject to availability on a first-come-first-served basis.

19. What is the IU number?

The vehicle IU number is located at the left side of your In-vehicle Cash Card Reader.

If you have any queries, please write to carpark@ntu.edu.sg