[
What is document delivery |
Who may use this service |
How much does it cost |
Copyright |
How to Request |
When & Where to Collect |
Enquiry ]
What is document delivery?
Document delivery service is provided by the Access Services Division to obtain copies of journal articles, conference papers and theses not found in our library's collection. Please check the requests against the NTU Library Catalogue before submitting the request form.
Who may use this service?
This service is available to all NTU staff, students and associate members.
How much does it cost?
This is a fee-based service and fees chargeable vary according to each supplier. We will place order with a particular supplier depending on availability of the requested document.
The table below shows the estimated fees chargeable from our usual suppliers:
| Article and conference papers (< 50 pages) |
Around S$10-30 per article |
| Theses |
Around S$60-120 |
You may select 1 of the following options to procure the document:
- Charge to the Library. The Library will pay for the procurement of documents requested by eligible staff and students subject to request quotas, availability of allocated Library funds and the requester's access to research funds. The Library will subsidise requests for students and staff who have no access to research/ teaching materials funds and must declare that they are using the requested documents for their research, teaching or project work. Academic staff may also choose “Charge to Library” if your research fund does not have a budget for document delivery. As this is a costly service and library funds are limited, please request articles in a responsible manner.
- Charge to your School/Division teaching material vote. Please obtain necessary approval from your Chair or authorised staff prior to submitting request. Please provide the relevant Account number to charge to on the form.
- Charge to your applied research project fund if the requested document is for a particular research project. Please provide your Applied Research Account number (max. 16 digits) on the form.
- Pay by Cashcard or NETS when you collect the document.
Copyright
All requests for document delivery of materials must comply with the provisions of the Copyright Act and are restricted to materials for the purpose of teaching, private study/research, or University-related research.
How to Request for this Service?
Please fill in
one form for
each request, as only completed forms will be processed.
The request form includes a copyright declaration. Document requested is to be used for personal research or for a non-commercial purpose. The requester shall be liable for infringement of copyright should his / her declaration be false.
NTU academic / administrative staff can submit the request electronically via StaffLink (Resource Request > Library Services >Document Delivery Request).
Please use the following Document Delivery forms (MS97 Word format) accordingly (Note: save and email the form as attachment file to documentdelivery@ntu.edu.sg):
NTU students: Document Delivery request form
SIMTech staff : Document Delivery Request (SIMTech staff) form
Associate members : Document Delivery Request (Associate member) form
Should you encounter any problem with the request forms, please call Access Services Division at 6790 4691 or email docdel@ntu.edu.sg
When and Where to Collect the Document?
The turnaround time for the supplier to supply the document to us varies according to each supplier. The average turnaround time ranges from 3-10 working days. However, thesis usually takes a longer time, around 1 month.
The Library endeavours to deliver articles received in e-format to requesters electronically, subject to Copyright regulations. For electronic delivery, you will be e-mailed a URL to access your article in PDF format so please ensure that you have Adobe Acrobat Reader installed on your computer.
When prompted for username and password, please specify your domain and type staff\username or student\username and your password. This should be the same username and password which you use to access the network account in NTU or check your webmail.
Please check your e-mail regularly as your document will be deleted after 14 days from the server. If you are unable to access your e-mail account due to travel, please notify the Library to maintain your article in the server longer.
Due to copyright restrictions, you will only be allowed to print one copy for research or study. No further reproduction and distribution of the copy is permitted by transmission or other means.
For articles received by post or fax, you will be able to collect them at the Lee Wee Nam Library Service Desk.
Collection time:
Mondays to Fridays: 8.45 am - 5.15 pm
Saturdays: 9.00 am - 4.00 pm
Enquiry
For enquiry on the status of your document delivery request, please contact Saroja or Daphne at Lee Wee Nam Library Service Desk,
tel: 6790 4691 or
email: docdel@@ntu.edu.sg
