Library Support Staff 

NTU Libraries
Support Staff - Executive Officers
4 positions

The majority of staff at NTU Libraries are not professional librarians but staff at various levels who support the professional staff in their work, ensuring routine processes are completed, interacting with users, and supervising casual and junior staff, including a large number of student assistants.  This type of work can provide both a rewarding and stable career and a conducive work environment.

NTU library currently has support staff vacancies in the following Divisions/Departments.


A) Polytechnic diploma holders only:

I) New Media Group (1 position)

Duties:

  • Support Blogs@NTU to ensure that the WordPress platform is robust and secure
  • Assist users to create and customise social media sites and to integrate common social media tools 
  • Provide basic training and assistance to blog users
  • Assist librarians in project work, particularly in relation to improvements in services
  • Preferably have some experience in website design and weblog technologies  such as html5, css, javascript and WordPress
  • Perform office administrative work 
  • Perform common library duties such as manning of library services desk / loan counter during after-office-hour shifts

General Requirements:

  • A polytechnic diploma, preferably in a relevant field
  • 1-5 years work experience, with some supervisory experience
  • Service oriented, with a pleasant disposition and able to interact with a range of library users
  • Sound interpersonal, liaison and communication skills 
  • Able to work well in a team 
  • Sound basic computer skills
  • Ability to work independently


II) Asian Communication Resource Centre (1 position)

Duties:

In a small, specialist library setting,

  • Manage routine service desk operations, including occasional rostered after-office-hour duties
  • Manage equipment and facilities maintenance of public areas
  • Supervise stack management activities
  • Supervise support staff and student assistants
  • Assist librarians and be actively involved in library outreach and events
  • Participate in office administrative work 
  • Participate in common library duties such as manning of library services desk / loan counter during after-office-hour shifts

General Requirements:

  • A polytechnic diploma, preferably in a relevant field
  • 1-5 years of work experience, with some supervisory experience
  • Service oriented, with a pleasant disposition and able to interact with a range of library users
  • Sound interpersonal, liaison and communication skills 
  • Able to work well in a team 
  • Sound basic computer skills
  • Ability to work independently


B) Polytechnic diploma holders (those with 'O' levels upwards and suitable experience may also apply)

Lee Wee Nam Library (2 positions)

Duties:

In a large library setting,

  • Provide efficient and high quality service desk duties
  • Supervise and assist in the maintenance of library collections and conducive library facilities
  • Manage student assistants
  • Participate in office administrative work
  • Participate in common library duties such as manning of library services desk / loan counter during after-office-hour shifts

General Requirements:

  • Good 'O' or 'A' levels or polytechnic diploma with sound working experience 
  • Service oriented, with a pleasant disposition and able to interact with a range of library users
  • Sound interpersonal, liaison and communication skills
  • Able to work well in a team 
  • Sound basic computer skills
  • Ability to work independently

 
If you have a preference in terms of the positions available, please indicate in your email heading. Suitably qualified candidates are invited to apply using the prescribed Application Form (Administrative & Support positions) obtainable here.
 
Electronic submission of application is encouraged and can be forwarded to, in the first instance, Ms Hazel Loh, Deputy Director, NTU Libraries at ktvoo@ntu.edu.sg.

 

  

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