Web & Event Publishing, Collaboration Tools

Using eNewsReader

 Where can I publish my event?

Schools, offices and student clubs may publish official events in myNTU personal portal and the NTU website under the various sections like Campus Events, Conferences, Seminars and Talks or Event Calendar. Events published in the Event Calendar with students as the target audience will also be automatically published in Campus Buzz, the weekly e-newsletter for students. 

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Who can publish event in NTU website and myNTU portal?

Only appointed school or office administrators, and authorised student club officials with NTU-issued role-based email accounts (eg. ClubXYZ-Secretary@ntu.edu.sg) can publish their events via the eNewsReader Admin Module.

Student clubs who do not have NTU-issued role-based email accounts have to first apply online via StudentLink (details in section below). Staff, as well as student clubs who already have NTU-issued role-based accounts may check with helpdesk@ntu.edu.sg on whether your accounts (NTU-issued role-based accounts for student clubs, personal account for staff) have been granted the access right to use the eNewsReader admin module.

If you need to publish an event urgently and you do not have the access right to do so, student clubs may contact sao-fa@ntu.edu.sg, and schools or offices may contact wwwadm@ntu.edu.sg for assistance.

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How can I reach out to all students?

CampusBuzz is a weekly email newsletter on the latest happenings inside and outside of campus. The contents of the e-newsletter are generated automatically from NTU online Event Calendar on a weekly basis. All NTU students and NIE trainee teachers are pre-subscribed to this e-newsletter. Schools, offices and student organisations are strongly encouraged to make use of Campus Buzz to publicise their events or activities to students.

Appointed school or office administrators and authorised student club officials with NTU-issued role-based accounts can upload event details on their own in the NTU online event calendar via the eNewsReader Admin Module. The details will then be automatically compiled into Campus Buzz on a weekly basis. Campus Buzz is sent out every Thursday or Friday evening for events in the following week and upcoming events for the month. Hence, publicity information should be uploaded latest by every Wednesday. For enquiries, please contact sao-fa@ntu.edu.sg.

How can I apply for access to use eNewsReader?

For student clubs, access to eNewsReader is only granted to NTU-issued role-based accounts (eg. ClubXYZ-Secretary@ntu.edu.sg). Student clubs who do not have any NTU-issued role-based email account need to first apply online via StudentLink. NTU-issued role-based email accounts are available in blocks of 20 accounts at $13.90/block/year. For account application details, please check here. Note that each club can have only one NTU-issued role-based account granted to access eNewsReader for accountability reasons. The President of student club may apply online from StudentLink -> IT Services -> Student Club Website and Email Accounts Application. [Note: Student clubs whose Presidents are NIE students (who cannot access StudentLink) need to apply using this PDF form.]

Staff appointed by the school or office to publish events can apply for their personal accounts to be granted access to eNewsReader via the online application form in StaffLink -> Resource Request -> IT Services -> Email/Network/Web Account -> Apply for Staff Computer Account. In the form details, choose the option 'Others' and specify that you wish to be granted access to eNewsReader Module. Your application should be routed to your supervisor for approval. Schools and offices are strongly encouraged to use role-based accounts for event publicity. Role-based accounts enable flexibility and ease of change in personnel or job responsibilities.

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I can access the eNewsReader but I can't access the Edit Site, why?

First, make sure that you have login to Windows using the account that has been granted access to eNewsReader. If this is so, then please check with helpdesk@ntu.edu.sg whether this account has indeed been granted access to eNewsReader.

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I am in the Edit Site of eNewsReader but I can't input to the placeholders, why?

If you cannot find any CMS HTML Editor Toolbar on top (just below your browser menu), then it is due to the "Micorsoft CMS HTML Eitor Toolbar" is not installed on the PC that you are using. Please check the PC's IE browser on the following settings:

(1)   Launch the IE browser -> Click on "Tools" and select "Internet Options" -> Click on "Security" Tab -> Click on "Local intranet" -> Click on "Custom level..." -> Scroll down to "ActiveX controls and plug-in", then check on "Download signed ActiveX controls", it should be set as prompt or enable.

(2)   At the IE browser -> Click on "Tools" and select "Internet Options" -> Click on "General" Tab -> Click on "Settings" (under Browsing history for IE7) -> Click on "View objects" -> Check that the ActiveX control named Microsoft CMS HTML Editor Toolbar is in the list of objects installed.

(3)   At the IE browser -> Click on "Tools" and select "Internet Options" -> Click on "Programs" Tab -> Click on "Manage add-ons" button -> From the "Show" drop-down listbox, select "Add-ons currently loaded in Internet Explorer" -> Check that the add-ons named Google Toolbar, Google Toolbar Helper, Google Toolbar Notifier BHO are disabled. If they enabled, then click on each of these add-ons and click the "Disable" radio button at the bottom. Click "OK" to save the changes.

If you encounter problem performing any of the above, please consult helpdesk at helpdesk@ntu.edu.sg.

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I have input my event but I can't find it in Event Calendar/Campus Event page, why?

Please check the followings:

(1)   Did you follow all the steps closely as listed in the eNewsReader guide?
(2)   Can you find your event under the correct "Category" (e.g. Announcements", "Campus Events") in eNewsReader?
(3)   Did you click the "Publish" option in the Edit Site to publish your event?
(4)   Did you check the relevant "Target Audience" (e.g. "Students", "Staff") in eNewsReader for your event?

If you have checked that the above are all in place, please consult helpdesk at helpdesk@ntu.edu.sg.

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I have published my event but it did not appear in Campus Buzz, why?

Please check the followings:

(1)   Can you find your event in NTU Event Calendar?
(2)   Did you check "Student" as one of the "Target Audience" in eNewsReader for your event?
(3)   Does the Start Date of your event fall within the valid Week (or Month for "Coming Events") of Campus Buzz?
(4)   Did you publish your event on or before Wednesday for it to appear in the coming week's Campus Buzz?

If any of the above is not met, then your event will not be published in Campus Buzz. Please consult sao-fa@ntu.edu.sg for further assistance.

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