All NTU staff and students are given a network account and mailbox. Your default email address is username@ntu.edu.sg. You may personalise your email address. Alumni of NTU may apply for a life-long mailbox from the Alumni web site.
Please check the Quick Start Guides below:
The use of Outlook Express and other email programs which use POP or IMAP are not supported, as these will require the use of SMTP relay servers. The SMTP protocol was not designed to be an anti-spoof protocol.
Please also see the following help sheets 
(in 
Acrobat) for more information on:
Please also read the Important Notices for Users section and take note of the points there.
______________________________________________________________________________________
Accessing Your E-mail via WebMail (Outlook Web Access)
To access your e-mail via Webmail, you'll need:
- Your Network Account with username and password.
- An Internet-ready computer with a web browser.
-
Microsoft Internet Explorer 5 or better is the preferred browser of choice for accessing your mailbox via Outlook Web Access (Webmail).
To get started:
- On an Internet-ready computer, launch your web browser and point to https://webmail.ntu.edu.sg/
Note: NTU Webmail uses SSL (Secure Socket Layer) i.e. https which is a session-based encryption keeping your email contents always confidential. It is a standard supported by major web-browsers like Internet Explorer and FireFox for securing data transmissions.
-
If you see this logon page, select your domain (Student/Staff/Assoc) and enter your username and password to logon.
-
There are two access security levels in Webmail (OWA) - "Public or Shared computer" and "Personal or Private computer". By default, the selection is the Public or Shared computer option, and Webmail will timeout if the screen is idle for more than 15 minutes. If you have selected the Private computer option during logon, the timeout is 24 hours. After the timeout you will have to re-logon to Webmail to access your mailbox. This is a security feature to prevent unauthorised use if you have forgotten to logoff. You should select the Private computer option only if the PC belongs to you.
-
Once signed in, you will be brought to your mailbox. It's that simple, and you can access your mailbox anywhere in the world from the Internet. Remember to ALWAYS 
Logoff and close all browser windows after use.
-
Read these one-page guides below to explore the various features of Webmail.
[Back to Top]_________________________________________________________________________________________________
Using Microsoft Outlook 200x Client
Outlook comes with the Microsoft Office 2000/XP/2003/2007 suite and packs more features than the Webmail.
After you have installed Outlook together with your Office suite you will have to configure a Messaging Profile. This profile is to maintain configuration information for your mailbox. It contains the delivery location for incoming messages, the location of the user's address book and personal folder files, and the set of associated information services.
Advanced users can manually create this via Start>Settings>Control Panel>Mail. For those who want to try configuring their own Mail Profile, the following information will be needed:
Microsoft Exchange Server: Mail21
Mailbox: <your username>
For Windows users who are not sharing the PC, there is a simpler way to create your Profile. You only need to do these steps once:
- Logon to Windows using your network username and password. (Remote access users must select Logon to network)
- For Outlook 2002, 2003 or 2007 Users:
In the Start>Run box type:
outlook.exe /importprf \\student2\profile$\NTUmail.prf
outlook.exe /importprf \\staff2\profile$\NTUmail.prf
A "NTUmailOutlook" profile will be created in your Outlook
For Outlook 98/2000 Users:
In the Start> Run box type: file://student2/profile$/profNTU.bat.
For staff please use: file://staff2/profile$/profNTU.bat
- Double click on Microsoft Outlook if it has not already started.
- If you see a Choose Profile window, choose Current Profile (or NTUmailOutlook profile) and click OK.
- You should now see your mailbox.
To help you with some of the Outlook client tasks and configurations, the following help sheets are catalogued for your reference (in Acrobat).
[Back to Top]_________________________________________________________________________________________________
iPhone version 2.0 / iPOD Touch version 2.0 
[Back to Top]_________________________________________________________________________________________________
Outlook Mobile Access using Mobile 5.0 (with MSFP) for Direct Push Email over GPRS
Important Notes:
1. GPRS usage is usually charged based on data traffic i.e. cost per kb. Please check out these international roaming or local rates from your mobile operator
2. By default, Direct Push Email downloads only the email headers i.e. the From and Subject headers (~1Kbytes). Body of the email and/or attachments are downloaded to your Mobile 5.0 device only when you open up the mails for reading
3. Direct Push Email uses the Mobile 5.0 device to initiate HTTP connection to the NTU email server. Through this "active" connection, the server sends notifications about new items and the device synchronizes to get the new items.
As "connection-alive" packets are sent to and fro between device/server at regular intervals to keep this HTTP connection active, do note GPRS data traffic charges are incurred even though there may be no new items to synchronize in your NTU mailbox
To get started, check out the Help Sheets below (in Acrobat):
The following Mobile 5.0 has been tested to work with NTU Direct Push Email:
- HP ipaq h6828 (with Messaging and Security Feature Pack)
- HP ipaq hw6915 (with Messaging and Security Feature Pack)
[Back to Top]_________________________________________________________________________________________________
Outlook Mobile Access 2003
To get started, check out the Help Sheets below (in Acrobat):
[Back to Top]_________________________________________________________________________________________________
Mac Entourage 2004 with NTU Email
To get started, check out the Help Sheets below (in Acrobat):
Check out how to configure
MacOS X for use on NTU campus network
here.
[Back to Top]_________________________________________________________________________________________________