Configuring MacOS X Computers 

    Please note: The supported desktop operating systems in NTU are Windows Vista, Windows 2000 and Windows XP. Support for other non-Windows operating systems like the MacOS, etc. is assisted on a best effort basis.

    The configuration guides published here will help you get started with your MacOS X computers for use on our campus network. Check out the following settings that you'll need to configure:

    The new MacOS X however has many internetworking features which interact quite seamlessly with the University's pre-dominantly Windows-based systems.

    You can now share files on your MacOS X computer with Windows computer users or access Windows-based file shares as well. In addition, you'll be able to dial-up or use VPN (Virtual Private Network) to connect remotely to the University's network too! For Mac buffs, start your exploration here today....



    Campus Wired Network

    By default MacOS 10.x uses DHCP (Dynamic Host Configuration Protocol) to request for an IP address on the campus network. Just to check this is in order:
    • From the  Apple menu, select System Preferences...

       
    • Click  Network and choose Built-in Ethernet under Show:

       
    • In the TCP/IP tab confirm Using DHCP is used. All other fields should be left blank as shown below.



       

    Next for Internet access, you'll need to configure the proxy settings. To do so:

    • Select the Proxies tab.

       
    • Uncheck all Proxy settings. 

       
    • Click Apply Now when you're done. 
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    Campus Wireless Network - Open (Airport)

    To setup your AirPort or Airport Extreme for use on NTUwireless: 
    • In the  menu bar, click on the AirPort  icon and choose Open Internet Connect...

       
    • In the menu, select AirPort under Configuration. Next click on Turn AirPort On




       
    • Under Network, choose Other...

       
    • Enter NTUWL (in upper case) and click on OK.



       
    • If your connection is successful, you'll see a signal level bar as shown below. Your AirPort icon in the menu bar will also change to  too.



       

    Next for Internet access, you'll need to configure the proxy settings. To do so:

    • From the  Apple menu, select System Preferences...

       
    • Click  Network and choose AirPort under Show:

       
    • In the TCP/IP tab confirm Using DHCP is used. All other fields should be left blank as shown below.




       
    • Next select the Proxies tab.

       
    • Uncheck all Proxy settings.


       
    • Click Apply Now when you're done

       
    • To use VPN (Virtual Private Network) for full data privacy on NTUwireless (recommended) click here


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    Campus Wireless Network - Secured WPA (Airport)

    Pre-requisite:
    Wireless LAN adapter must support WPA for MAC. Please refer to respective manufacturer.

    Advantages:

    Wireless traffic is encrypted and is more secured compared to that of Open web-authentication (i.e. SSID: NTUWL). Strong encryption (AES) is used to ensure high data security in network traffic over the air.


    Setting Up:

    To setup your AirPort or Airport Extreme for use of WPA on NTUwireless: 

    • In the  menu bar, click on the AirPort  icon and choose Open Internet Connect...

       
    • In the menu, select AirPort under Configuration. Next click on Turn AirPort On




       
    • Under Network, choose Other...

       
    • Enter NTUSECURE (in upper case) and select WPA Enterprise. Enter username and password. Click on OK to proceed.



       
    • If your connection is successful, you'll see a signal level bar as shown below. Your AirPort icon in the menu bar will also change to  too.


       

    Next for Internet access, you'll need to configure the proxy settings. To do so:

    • From the  Apple menu, select System Preferences...

       
    • Click  Network and choose AirPort under Show:

       
    • In the TCP/IP tab confirm Using DHCP is used. All other fields should be left blank as shown below.




       
    • Next select the Proxies tab.

       
    • Uncheck all Proxy settings.

       
    • Click Apply Now when you're done

       
    • Using WPA, network traffic over the air is fully encrypted. You do not need to do VPN.


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    Remote Access - Dial-up (Modem Settings) 

    To connect to the campus network through dial-up using the built-in modem:
    • From the  Apple menu, select System Preferences...

       
    • Click  Network and choose Internal Modem under Show:

       
    • Click on the PPP tab and enter the information as show. Please use your Network Account for Account Name i.e. student\username. For the list of dial-up numbers to use, please  click here




       
    • Select the Proxies tab. Uncheck all Proxy settings.

       
    • Click Apply Now when you're done. 

       
    • To start your dial-up session, select the PPP tab and click on Dial Now...

       
    • Once connection is established, you'll see the following status window. The Modem icon in the menu bar will also display as  with your session time. To disconnect your session, just click on Disconnect




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    Remote Access - VPN (Virtual Private Network) on MacOS X 10.4 Tiger

    MacOS X 10.4 Tiger come with VPN feature to allow you to make use of the Internet's infrastructure to move secured data to and from the campus network. Through VPN, you'll have access to the University's e-services or computing facilities that are not made available on the Internet or WWW (World-Wide Web) i.e. access to your Laboratory's UNIX servers, network printers, file shares, personal webpage folders, etc. To "tunnel-in":
    • First make sure you already have Internet connection i.e. from your ISP (Internet Service Provider) dial-up or broadband service

       
    • Next select the Finder icon  (on the Dock)

       
    • From the menu bar, click on Go and then Applications

       
    • Double-click the Internet Connect application and click on  VPN




       
    • Select PPTP and click Continue




       
    • In the Server address: field enter vpngate.ntu.edu.sg as shown. To login, please use your Network Account in the form of student\username




       
    • To save your settings, click on  Summary and save your profile as VPN (PPTP)




       
    • To start connecting using VPN, click on  VPN (PPTP) and then Connect





       
    • If your login is successful, the VPN icon in the menu bar will be displayed as follows   with session time. To disconnect your session, just click on Disconnect
       
    • Next for Internet access when you're in VPN, you'll need to configure the proxy settings. To do so:

    • From the  Apple menu, select System Preferences...

       
    • Click  Network. Choose VPN (PPTP) under Show:

       
    • Select the Proxies tab. Uncheck all Proxy settings.

       
    • Click Apply Now when you're done. 
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    Remote Access - VPN (Virtual Private Network) on MacOS X 10.5 Leopard

    MacOS X 10.5 Leopard come with VPN feature to allow you to make use of the Internet's infrastructure to move secured data to and from the campus network. Through VPN, you'll have access to the University's e-services or computing facilities that are not made available on the Internet or WWW (World-Wide Web) i.e. access to your Laboratory's UNIX servers, network printers, file shares, personal webpage folders, etc. To "tunnel-in":

     

    • First make sure you already have Internet connection i.e. from your ISP (Internet Service Provider) dial-up or broadband service

       
    • Next select the icon (on the Dock) and System Preference
       
         

 

    • Double-click the Network icon under the Internet & Network column.
       

 

    • Click "+" to select the interface

 

    • Select VPN for the interface and PPTP for VPN type, type in "NTU VPN" in Service Name and click Create

                   

    • Configure the VPN interface as follows:

                    Configuration:    Default

                    Server Address: vpngate.ntu.edu.sg

                    Account Name:   Your username in the form of student\username or staff\username or assoc\username

                    Encryption:         Automatic(128 bit or 40 bit)
                     

    • Click Authentication Settings and leave the Password screen empty



       
    • Click Advanced and leave the settings under Options, VPN on Demand, TCP/IP, DNS and Proxies  screen according to the following. Click Apply to save the  setting

                         

                          

                         

                         

                         

    • To start using VPN, click on Connect.

           For future connection click on   and click on Connect or click  icon (on the Dock) and select Connect NTU VPN     

               

    • If your login is successful, the VPN icon in the menu bar will be displayed as follows    with session time. To disconnect your session, just click on Disconnect


    Accessing Windows Files or Personal Webpage

    MacOS X supports Windows file services, making easier for you to browse shared Windows volumes like your personal webpage folder, etc. For example to access your personal webpage on the web servers:
    • Select the Finder icon  (on the Dock)

    • From the menu bar, click on Go and then Connect to Server...

    • To access your personal web storage folder enter smb://web.student.main.ntu.edu.sg/home2005 etc. in the Address field. (if you're not sure about your  personal web storage folder location, click here)

      If you are accessing a Staff PC and if you have already been granted the necessary rights to the machine (say named PCNAME), e.g. to folder TEST, then the path is smb://PCNAME.staff.main.ntu.edu.sg/TEST


      Next click on Connect.


      SMB paths

    • A dialog box will be displayed. To logon please use your Network Account as illustrated.




    • Once successfully authenticated, just browse through the file structure to look for your personal web storage folder. You'll find copying or pasting files to your online folder effortless on your MacOS computer - just like on any Windows computers.




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    Basic Connectivity Troubleshooting

    If you're unable to access the Internet on the wired network, first check the network cable connection.

    For the wireless network, please first verify your wireless link on NTUwireless. The AirPort icon should be displayed as  on the menu bar.

    Next to check your computer has been assigned an IP address:

    • Select the Finder icon  (on the Dock)

    • From the menu bar, click on Go and then Utilities

    • Next run Network Utility application

    • Check that your IP address is in the form of 155.69.x.x or 172.x.x.x under the Info tab as shown. Your link status should show Active too. If your link status shows Inactive, please check your network cable connection or AirPort connection again.




    • If the IP address is in order, you may want to perform a ping test. To do so click on the Ping tab. Enter www.ntu.edu.sg and click on Ping. You should see the reply messages as shown.




    • Successful use of ping indicates that the IP configuration of your system is probably functional. If you still can't connect to the Internet, click here to find where you can get help.  (back to top)
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    Software Update and Knowledge Base

    For configuration issues, FAQs or self-help, you can refer to the Apple Knowledge Base at http://kbase.info.apple.com/.

    Periodically Apple also releases updates to your computer's software. To prevent network intrusions or attacks exploiting the weaknesses of your Mac computer, please always apply the latest software updates to your machine. To do so:

    • First make sure your computer is connected to the Internet. Next from the  Apple menu, select System Preferences...

    • Click on  Software Update and then Check Now to perform an update




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