Installing the Plug-in for Personal Copies of Outlook (for STAFF only)
Extra plug-in is required on your Outlook client to use the full features of Email Archival. For personal copies of Outlook in your home PC or personal laptop, follow these steps to get them installed:
Download the Email Archival Outlook plugin (SYMANTEC Enterprise Vault User Extensions version 8.0 SP2 for Windows uploaded 9 Sep 2009)
This software has been tested to work on Outlook client 2000, 2003, 2007 without any issues. However we disclaim all liability whatsoever for any potential loss of data or hardware damage in the course of installing this package on your personal computer
- Next close your Outlook client
- Run the downloaded setup file. Please read through the licensing agreements and click "accept" to begin the installation. Choose the "Complete" package
- When done, launch your Outlook client
- For assistance please contact our helpdesk
- Next go through these handy guides to get you started on Email Archival
a. Part I - Email Archival Overview
b. Part II - Get Started with Email Archival in Outlook
1. For campus/office domain-enabled computers, the plug-in would be installed by default once you Shut Down and Restart Windows XP.
You will notice additional icons on the upper pane of your Outlook as shown below (if your mailbox has been turned on for archiving. For those mailbox that has NOT been archive-enabled, these icons will not be displayed.)
2. Both in Outlook or Webmail, archived mail is represented by the following short-cut icons as shown below. These mails will display only the first 1000 characters of the original email contents.
To read the complete text or attachment of an an archived email, simply double-click on it as you usually would when opening any emails. The full contents of the email will then be retrieved from the Email Archival storage on the fly.
You can then choose to reply to the sender, cc list, etc. or forward it to other contacts as you like.
3. No installation is required for accessing your emails from Webmail (via web browsers)
