Overview of the NTUmail Retention Service 
After being in NTU all these years, you may have established a number of close contacts in the University. We recognize the importance of maintaining your ties and have allowed you to retain your NTU mailbox even after you have left the University. This retention service is available to both staff and students of NTU. Good-bye and welcome to the Nanyang family - NTU4Ever!

Students
Students who have graduated with a degree from NTU or Nantah are entitled to a free alumni mailbox. Recent graduates can choose to retain their existing student mailbox within the same year of their convocation. Retained mailboxes will have the username, email address and password unchanged. The content in the mailbox will be retained. Only the logon domain will change from STUDENT to ASSOC.

   

Past years' graduates will be given a brand new mailbox. Alumni can apply for their mailbox at the Alumni Affairs website.

Please refer to the NTUmail Retention Service (for Alumni) help sheet regarding the account usage details.

Staff
Staff who are leaving the service in NTU will receive an email notifying them that they may wish to retain their mailbox*. They may choose not to retain their mailbox via a Stafflink application indicated in the email. Once a staff has decided not to retain his/her mailbox he/she will not be allowed to request to retain the mailbox at a later time. Retained mailboxes domain will change from STAFF to ASSOC and these ex-staff will have "%" prefixed on the Display Name.

Please refer to the NTUmail Retention Service (for ex-staff) help sheet regarding the account usage details.

*This service is subject to the approval of the department head or dean. Centre for IT Services reserves the right to terminate a user's account if the account has been misused or the Rules and Regulations violated. Legal action may also be taken against such users.

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