From Mr Lim Boon Kiat, Deputy Director, Student Affairs Office:
I wish to commend our colleague in CITS, Ms Lily Seah, for her conscientious efforts and assistance given to SAO with regard to EzLink concession card administration for the undergraduates all these years.
Among other things, these involved the annual in-house EzLink Card system in transmitting students’ data with photo images to TransitLink Office under LTA, the one-time mass EzLink Cards replacement exercise held recently on campus; and contributing meaningful advices at many meetings she attended with us at TransitLink Office.
We look forward to her continued support in future.
From Poh Eng Yong, Student, School of Physical and Mathematical Sciences:
Comments on CITS services: Quick and responsive. Manage to get my problem solved within 30 minutes. Thanks a lot.
From Zaneta Heng, Student, School of Humanities and Social Sciences:
Comments on CITS services: My account was locked, and I couldn't get in. Within minutes (of calling Helpdesk), it was unlocked and I could access my ntu email account again. I am very impressed.
From Ng Shi Qing, Student, Nanyang Business School:
I had a problem and it was resolved quickly and efficiently. Thanks!
From Liu Aiping, Research Fellow, School of Mechanical & Aerospace Engineering:
Comments on CITS services: Thank you very much for your quick and kind help. You are passionate and professional. I'm very much satisfied with your services.
Comments on CITS website: It is good and convenient.
From Mr Alan Chong Kim Meng, Assistant Director, Office of Human Resources:
Hi Yeow Siah
Just a note to thank you and your team for the support rendered to our office during the current 2009 Performance Appraisal and MIPB Exercise. All the immediate staff like Lay Tin, Suzie, Chin Seng, Sri, Sai Khim and Eng Hock have provided us with great support and quick responses. Many a times, we have to disturb yourself, Lay Tin, Chin Seng and DBA even beyond office hours and when you guys are at home…
We look forward to the continued strong support from you and your teams.
From Mr Ronald Louis Low, Assistant Director, Office of Admissions & Financial Aid:
Hi Chee Fui
Thank you very much for the support provided to the International Admissions section during this AY's admission exercise. Everything went smoothly due to your dedication, hardwork and ensuring all the tight deadlines are met ...
Thank you once again for the fantastic support provided to us.
From Ms Seah Wan Lin, Nanyang Business School student:
It's great that CITS (Helpdesk) is opened till 11pm. I had forgotten my pin and emailed the helpdesk to reset it. Iwas expecting a reply the next day, but I received a reply within 10 minutes! I would like to thank Mr Yong Woon Yeet for his prompt reply and swift action. Great!
From Mr Zou Changji, 4th year student, School of Materials Science & Engineering :
I just want to say a big "Thank you" in this feedback. As a frequent user of NTU's IT service, whenever I met with difficulties, I can always get the desired help from CITS service in a quick response. You guys have done quite an excellent job! Thank you very much for providing NTU students such good service.
From Mr Poh Hee Kim, Director (Institutional Research), Office of Academic Service:
To Teck Tim
On behalf of OAS, I express our sincere appreciation for the "express" lesson we received from you in a short period of 3 hours. Your lessons had given us very good takeqways to harness the advanced features of Outlook 2007.
On Behalf of OAS, I also express our sincere appreciation for specially arranging this "express" lesson on the advanced features of Outlook 2007.
From Ms Lim Lee Kheng, Assistant Manager, Office of Human Resources:
Thank you for your kind and prompt assistance.