"Look no further when seeking assistance in NTU. The staff of SPMS, Student Accommodation Section, Office of Academic Services and Accessible Education Unit are especially KIND and HELPFUL. So, go for them as they are always THERE and also STAND UP for us."
- Debbie from SPMS
The Accessible Education Unit (AEU) at NTU aspires to support students with disabilities and Special Education Needs (SEN) in their learning process so that they can have a holistic education experience, and attain independent living, communication and work skills to gain meaningful employment and contribute to society upon graduation.
What We Provide
Students with disabilities and SEN can approach the AEU for assistance to access services and personal support.
- Academic and Non-Academic Counselling
- Transition Support
- Advice on Assistive Technology Devices
- Access to Facilities
- Tests and Examination Support
- Industrial Attachment & Internship
- Career Counselling
- Special Hostel Arrangement
For Financial Grant
Students with disabilities and SEN may approach the AEU for funding to acquire Assistive Technology devices and supporting services to aid education advancement.
- Alternative Keyboards
- Braille Displays
- Braille Printers / Embossers
- Computer Pointing Devices
- Reading Systems
- Text-to-Speech Devices
- Voice Recognition Technology
- Word Prediction Systems
- Note-Taking Services
- Signing Interpretation Services
Students with physical, hearing or visual impairment who meet the following criteria can apply for the financial grant:
- Must be a Singapore citizen;
- A full-time student in NTU, or has a confirmed place in NTU; and
- Has declared his/her disabilities and SEN to NTU, with a statement of diagnosis of physical, hearing or visual impairment from relevant medical professionals (such as audiologists, physiotherapists, occupational therapists).
- Click here
to download the application form
- Complete the application form with all supporting documents
- Make an appointment with staff of AEU to check on eligibility and funding status
Accessible Education Unit
c/o One Stop @ SAC
Nanyang Technological University
North Spine, NS3-01-03
50 Nanyang Avenue
Monday – Thursday: 8.30 a.m. to 5.00 p.m.
Friday: 8.30 a.m. to 4.45 p.m.
Closed on Saturdays, Sundays and Public Holidays
Please forward your email enquiry to:
Or call us at: +65 69081424 or +65 65148339
Or Fax to us at: +65 67918014
Ms Chia Woon Yee
Manager, Accessible Education Unit
Tel: +65 69081424
Miss Majorie Koh
Accessible Education Unit
Tel: +65 65148839
At times, the AEU may not be able to provide you with the desired service. However, we will endeavour to refer you to other services (internal or external) that may be able to better assist you. We may be able to provide you with useful resources or guide you to an agency that can support your special needs.
Access to Buildings and the Campus Surroundings
NTU's buildings and physical infrastructure support the needs of physically-impaired individuals, such as wheelchair users. Examples of the types of features in NTU include:
- Barrier-free approaches to buildings
- Barrier-free access within buildings
- Access to lifts for persons with disabilities
- Toilets across the campus for persons with disabilities
- Accessible car parking lots for persons with disabilities
- Design features such as the following are also provided to help the visually-impaired move independently within the campus:
- Interconnectivity areas between buildings that allow for seamless movement
- Ramps with tactile indicators at road crossings
- Use of non-slip materials and floor finishes for enhanced safety and to ease mobility
- Braille numbers and characters on lift buttons in the newer buildings on campus
Accessible rooms are provided in the Graduate Halls and in undergraduate Halls of Residence 3, 12, 13, 14, 15，16，Pioneer Hall and Crescent Hall. For more information, please access:
Academic and Examination Arrangements
Students requiring assistance in the learning environment should contact and notify the Associate Chair (Academic) in their School within the first 2 weeks of the first semester so that the student and School can work together to optimise the student's learning experience. Examples of services that may be provided or supported in individual courses include an editor service to help those with reading and writing difficulties, and access to a personal mentor and buddy within the School.
If students envision difficulty satisfying an assessment component due to their disabilities, he/she should contact the School Course Coordinator within the first 2 weeks of the programme.
For programmes that include examination as a form of assessment, the examination arrangements that are conceived for candidates with special needs include the following:
- Provision of examination question papers with a bigger font and paper size (A3 size) for visually impaired students (e.g. partial visual impairment).
- A printed copy of the examination announcements will be issued to hearing-impaired students.
- Physically-impaired students are allowed to enter the examination hall before the rest of the students.
- Access to customised tables for physically-impaired students at the front of the examination hall.
- Students with medical conditions such as dyslexia may be granted extra writing time during their examinations if they submit the necessary supporting documents.
- Provision of laptop and printer for students with writing difficulties.
- Re-arrangement of the seating area in the examination venue if the candidate has some physical mobility issues that hampers his/her movement.
Please access the NTU Office of Academic Services' website
http://www.ntu.edu.sg/sasd/oas/Pages/default.aspx for more information about the arrangements for candidates during examinations.
Please access the NTU Academic Governance & Support's website
http://www.ntu.edu.sg/sasd/AGS/Pages/UniversityCeremonies.aspx to make arrangement if graduates require assistance at the convocation ceremony. Physically disabled graduates attending the Convocation may request to be seated backstage before the start of the Convocation ceremony and accompanied by Marshals onto the stage. Marshals will assist graduates to be presented to the Presiding Officer at the appropriate time. Marshals will provide assistance to graduates who are hearing or visually-impaired.
Career & Attachment
Students with disabilities in need of assistance when seeking internship and graduate job opportunities may approach Career & Attachment Office, SASD. Please send email to
The NTU Library can provide support for disabled users so that they can access library services and resources. Please access its website
http://www.ntu.edu.sg/Library/services/Pages/disabledusers.aspx for more details.
Community Help on Campus for hearing-impaired students
The NTU Welfare Services Club has a sub-club that conducts regular voluntary community service projects for the hearing-impaired. The groups of student members are reasonably competent in using common "sign language" for communication purposes. Please call the AEU if a "sign language" service is needed.
Disclosure of Information
Students with disabilities and SEN are encouraged to contact the AEU for assistance. Knowing your requirements on learning accessibility allows us to put the appropriate support in place before you start your studies in NTU. Students with disabilities and SEN are also welcomed to contact AEU prior to arrival in NTU. Your personal information will not be disclosed for other purposes without your consent, except where there is a legal obligation to do so, or where exception issues of personal safety arise.
Non-disclosure of relevant information may hamper the provision of services as we may not be aware of your needs. If you are already studying at NTU and have not disclosed your special learning requirements, we would encourage you to do so as soon as possible.
Here to submit the information of disabilities.
Public Transport Concession (PTC) for Persons With Disabilities (PWDs)
Public Transport Concession for PWDs (PTC) came into effect on 6 July 2014. Under this scheme, NTU students with disabilities or special needs such as physical or sensory impairment, Autism Spectrum Disorder or Intellectual Disability are eligible to apply for the concession. They would need to be certified by a doctor or relevant Voluntary Welfare Organisation (VWO) of their disability.
This scheme allows for users to enjoy 25% discount off the adult fare, up to a maximum distance of 7.2km.
The PWD Monthly Concession Pass is a travel pass that allows unlimited travel on Singapore's basic bus services and rail services within the period of validity of the Monthly Concession Pass purchased. The price of the monthly concession pass for PWD is $60/- for unlimited use on buses and trains.
NTU students with special needs or disabilities are allowed to hold both the student and the PWD concession cards concurrently. This allows them to reap maximum benefit from the flexibility of using these two cards.
This table shows the recommended concession scheme for PWDs for NTU students.
PWD Concession Pass
Student Concession pass
PWD Concession Pass
- Without MCP
- -Use for ad-hoc train rides (Single trip fares)*
Student Concession Pass
PWD Concession Pass
- Without MCP
- Use for ad-hoc bus rides (Single trip fares)*
PWD Concession Pass
- Without MCP
- Use for ad-hoc bus and train rides (Single trip fares)*
*enjoys 25% discount off adult fares
Price of Monthly Concession Pass (MCP)
For more information, go to the Transitlink website:
http://app.mot.gov.sg/News_Centre/Latest_News/NewsID/10A17FFF03F50934/New_Concession_Schemes for Workfare Beneficiaries and Persons with Disabilities from 6 July 2014.aspx, or call the TransitLink hotline at 1800-2255663
NTU students with Special Needs or Disabilities can submit their application through SG Enable, to determine if they are eligible for the scheme.
Taxi Subsidy Scheme (TSS)
Taxi Subsidy Scheme (TSS) was launched on 1 October 2014, for PWDs who are certified to be unable to take public transport. Under this scheme, users may receive up to 50% subsidy (Means-tested) on taxi fares, for trips made for the purpose of employment or education. PWDs can use both the PTC and the TSS.
For some NTU students with special needs who are unable to take public transport during peak hours and who are not automatically eligible for the scheme, may make an appeal after they received the outcome of their application, stating that they are unable to take public transport to school during peak hours.
The taxi subsidy card is issued by SG Enable, in the form of an EZ-Link card.
- Applicants must be Singapore Citizens or Permanent Resident who are not already enjoying subsidies under the VWO Transport Subsidies.
- From families with per capita monthly household income of $1,800 and below.
- Medically certified to be unable to take public transport and totally dependent on taxis for transport
- Not currently owning a vehicle
- Enrolled in an Education institution registered, approved or recognised by MOE on a full-time or part-time course for two months or more.
Reimbursement of subsidy
Successful applicants will be issued with the personalised Taxi Subsidy card. The cardholder will need to ensure there is sufficient stored value in the card to pay for their taxi fees upfront. A monthly taxi utilisation statement will be obtained by SG Enable via EZ Link. Based on the utilisation statement and the subsidy level, the user will receive monthly reimbursement in the form of GIRO payments into the bank account specified.
More information and application details can be found on the SG Enable's website: