All full-time matriculated students who have paid an annual health service fee are eligible for this scheme.
All matriculated full-time students (undergraduate and graduate) are required to pay a Student Health Service Fee of $26.75 (inclusive of GST) per semester or $53.50 (inclusive of GST) per academic year, as well as $3 fee per visit (inclusive of GST) for up to 10 visits per academic year. The $3 fee is waived from the 11th visit onwards in the same academic year.
Similarly, all inbound exchange/ non-graduating students (undergraduate and graduate) whose duration of study in NTU is one or more semesters are required to pay a Student Health Service Fee of $26.75 (inclusive of GST) per semester or $53.50 (inclusive of GST) per academic year, as well as a $3 fee per visit (inclusive of GST) for up to 10 visits per academic year. The $3 fee is waived from the 11th visit onwards in the same academic year.
The Medical Scheme benefits are applicable only in Singapore.
Please walk in to the Fullerton Health @ NTU on campus to see Dr Calvin Tan, clearly stating the purpose to seek claims under this scheme. Should you require further assistance after seeing Dr Tan, please write in to One Stop @ SAC at email@example.com or visit us at NS3-01-03, Academic Complex North.
For NIE students, please write in to NIE Student Services Centre at firstname.lastname@example.org. For more details, please refer to http://www.nie.edu.sg/students/student-services-centre/insurance-claims.
Notice for students on the Medical Scheme:
- Your doctor will likely prescribe a combination of standard and non-standard medication to achieve desired treatment outcomes.
- Please note that non-standard medicines are chargeable under the Medical Scheme.
- You may wish to let your doctor know if you prefer to be prescribed standard medication instead, where available, for your treatment. Examples of standard medication are paracetamol, chlorpheniramine, amoxycillin, erythromycin, metoclopramide and carbon compound.
- Please check your invoice and medication stated on the itemised invoice carefully at the dispensary. Medicines, once sold, are not returnable.
Benefits of the Scheme
- Subsidised consultation fees at the Fullerton Health @ NTU at $3 per visit (inclusive of GST) up to 10 visits per academic year. The $3 fee is waived from the 11th visit onwards in the same academic year (non-standard drugs and treatments will be charged at cost).
- Consultation at Specialist Outpatient Clinics at the National University Hospital and all Government Restructured Hospitals.
- Admission to the B2 or subsidised wards of National University Hospital and all Government Restructured Hospitals. There will be no reimbursement of bills incurred in any other wards (For more information, please look under "Things to Note").
- Coverage of up to 21 days of hospitalisation in each academic year.
- Ambulance fee: only emergencies from campus to National University Hospital or the nearest Government Restructured Hospital will be covered.
- Reimbursement of consultation and treatment fees at any government polyclinic
- Only students who have been admitted to B2 (subsidised ward) can claim for medical reimbursement under this scheme. Bills other than that of B2 or subsidised wards are not reimbursable. Local students are advised to opt for C wards if they are unable to afford the B2 or subsidised ward rates.
- However, as international students are not eligible for admission to B2 or subsidised wards at National University Hospital and all Government Restructured Hospitals, they will be admitted to paying class wards B1 and above. They may seek reimbursement from the Group Hospitalisation and Surgical Insurance Scheme (GHSI) administered by One Stop @ SAC, subjected to eligibility. For more information on GHSI, please refer to the "Group Hospitalisation and Surgical Insurance (GHSI)" on the right tab.
- As a general rule, as long as the hospitalisation is not due to pre-existing illnesses or is not cosmetic in nature, the expenses can be claimed. However, non-standard medications are not reimbursable. The following are the details for the reimbursable amounts for the items as indicated (Please note that these figures are subject to change):
- Ward charges: S$50 a day up to 21 days
- Daily treatment fee: S$16 a day up to 21 days
- Surgery: up to S$298
- X-ray: up to S$50 per admission
- Laboratory: up to S$50 per admission
- Rehabilitative services : up to S$50 per admission (but no reimbursement for consumables)
- Implant: up to S$100 for standard implant per admission
- Medicine (Standard): up to S$50 per admission
- A & E (with admission or no admission): up to S$50 per visit
- Consultation fees, hospital charges and operation fees incurred at private clinics, private hospitals or at any private nursing homes
- Dental Care
- Eye refraction and purchase of spectacles
- Medical aids and appliances
- Maternity care
- Contact lens-related illnesses
- Cosmetic treatment
- Physiotherapy and occupational therapy
- Vaccinations and travel medications for prophylaxis
- Routine medical check-ups
- Pre-existing illnesses
Things to Note
- Fullerton Health @ NTU on campus will reimburse only medical expenses of referral cases that have been referred by the Clinic or the government polyclinics.
- Referrals to Specialist Outpatient Clinics (SOCs) at National University Hospital and all Government Restructured Hospitals and by the Fullerton Health @ NTU on campus.
- Medical expenses at these SOCs are reimbursable only at prorated B2 rates. Please note that there are only 2 categories of patients defined at these SOCs, either the subsidised patient referred from a government polyclinic or a paying class patient (only A class rates) referred from a non-polyclinic doctor. The doctor at the Fullerton Health @ NTU on campus is considered a non-polyclinic doctor. For international students, all investigations at these SOCs will be done at the A class rate without exception.
- Expenses at these SOCs are reimbursable only when the referral has been deemed necessary by the Clinic. The medical expenses for self-requested referral cases will not be reimbursed.
- Student must seek reimbursement of admissible medical bills within 2 months of the date of the bill/receipt.
- Medical bills incurred in the non-subsidised specialist outpatient clinics of National University Hospital and all Government Restructured Hospitals cannot be reimbursed.
- All benefits are subject to review.
- Students will cease to be eligible for the Medical Scheme (1) when they cease to be matriculated students of the University; or (2) when they withdraw from; or (3) are terminated / suspended by the University. Where applicable, cover for final-year students in the second semester shall cease on 30 June, or when final year exam results are released, whichever is earlier. Eligible inbound exchange or non-graduating students will be covered under the Medical Scheme in the semester until the completion or cessation of their exchange or project period at NTU.
Medical Consultation and Treatment in Singapore
- Medical consultation and treatment under the Medical Scheme are not limited to the Fullerton Health @ NTU at the Health Services Centre building.
- Undergraduate and graduate students on the Medical Scheme may seek consultation and treatment at local clinics managed or arranged by the Fullerton Healthcare Group. Such consultation and treatment shall be on the same terms and conditions of the Medical Scheme.
- Students based in NTU Yunnan campus, including students on professional attachment and internship, may visit other clinics managed by Fullerton Healthcare Group at the following locations:
- Shenton Way - 78 Shenton Way #04-01, Singapore 079120
- Alexandra Retail Centre - 460 Alexandra Road, #02-18 Alexandra Retail Centre, Singapore 119963
- Ngee Ann City - 391B Orchard Road, #25-07, Ngee Ann City Tower B, Singapore 238874
- Marina Bay Financial Centre - 10 Marina Boulevard, #01-03 Tower 2, Marina Bay Financial Centre, Singapore 018981
- Metropolis - 9 North Buona Vista Drive, #01-03, The Metropolis Tower 1, Singapore 138588
- Jurong Point - 1 Jurong West Central 2, #B1-A19B, Jurong Point Centre, Singapore 648886
Students may also seek consultation and treatment at government polyclinics and seek reimbursement on the same terms and conditions of the Medical Scheme.
While every reasonable effort is made by the University to ensure that all information presented on this web page and any corresponding file attachments is accurate, the university disclaims any liability for any injury, loss or damage whatsoever that may arise whether directly or indirectly as a result of any inaccuracy, error or omission.