Contact Information

Our Helpdesk can be reached through the following channels:

 Hotline:  6790 HELP(4357)  and press  "9"  to speak to our operators
(manned daily from 7:00am to 11:00pm)
 Website:  http://helpdesk.ntu.edu.sg/
 E-mail:  helpdesk@ntu.edu.sg
 Fax:  6792 7892


Our IT Service Counters are conveniently located at the Academic Complexes. Check out the locations here and their operating hours are: 

Counter

Term Time

Vacation Period

Day

Time

Day

Time

CITS
@N2.1

 

Mon - Thu

8:30 am – 5:45 pm

The same as Term Time

Fri

8:30 am – 5:15 pm

Sat, Sun & PH

Closed

South Spine Computer Room

 

Mon - Fri

8:30 am –12:00am

The same as Term Time

Sat

8:30 am – 4:00 pm

Sun & PH

Closed

LWN Library

 

Mon - Fri

8:30 am – 9:30 pm

Mon - Fri

8:30 am - 6:30 pm

Sat

8:30 am – 4:30 pm

The same as Term Time

Sun & PH

Closed

 

 

 

 

 

 

 

 

Our General Office is located on Level 2, Academic Complex North NS4-02-21 and the opening hours are:
(Please note - the General Office no longer provides IT counter service with effect from 1 Jan 2009)

 Monday to Thursday  8:30am to 5:45pm
 Friday  8:30am to 5:15pm
 Saturday, Sunday and Public Holiday  Closed

Tel: (65) 6790 5231
Fax: (65) 6791 0688

Postal Address:
Centre for IT Services
Nanyang Technological University
North Academic Complex, NS4-02-21
50 Nanyang Avenue
Singapore 639798